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Vila Gale Collection Palacio dos Arcos

5.0 star property
Family-friendly 5-star hotel near Carcavelos Beach

Choose dates to view prices

Photo gallery for Vila Gale Collection Palacio dos Arcos

Bar (on property)
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Library
Aerial view
Chapel

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa

Explore the area

Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
  • Oeiras Parque
    ‪3 min drive‬
  • Marques de Pombal Palace
    ‪4 min drive‬
  • Jamor National Sports Center
    ‪6 min drive‬
  • Cascais (CAT)
    ‪18 min drive‬

Room options

View all photos for Premium Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Classic Double Room Single Use, Balcony

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Classic Double or Twin Room, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room (with 1 Extra Bed for 1 Child)

Minibar, in-room safe, individually decorated, desk

Classic Double or Twin Room (with 1 Extra Bed for 1 Child)

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Oeiras

Heart of Oeiras.Your stay at this Paco De Arcos hotel places you within 3 miles (5 km) of Oeiras Parque and Jamor National Sports Center. National Stadium and Carcavelos Beach are also within 3 miles (5 km).

What's nearby

  • Oeiras Parque - 3 min drive
  • Belém Tower - 10 min drive
  • Jerónimos Monastery - 12 min drive
  • Carcavelos Beach - 15 min drive
  • Costa da Caparica Beach - 34 min drive

Getting around

  • Paço de Arcos Station - 3 min walk
  • Rua Damião de Góis Stop - 9 min drive
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Queques da Linha - ‬6 min walk
  • ‪Restaurante Casa da Dízima - ‬1 min walk
  • ‪Restaurante Pátio Antico - ‬1 min walk
  • ‪Mokuzai Sushi - ‬2 min walk
  • ‪Restaurante A Marítima - ‬2 min walk

About this property

Vila Gale Collection Palacio dos Arcos

Family-friendly 5-star hotel near Carcavelos Beach
Vila Gale Collection Palacio dos Arcos offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2228 square feet (207 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Vila Gale Collection Palacio dos Arcos. Parking is available for a fee.

This 5-star Oeiras hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2228 sq ft of conference space
  • 207 sq m of conference space
  • Built in 1490
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Vila Gale Collection Palacio dos Arcos offers 76 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12.50 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. 

Property Registration Number 4156

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Vila Gale Collection Palacio dos Arcos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 346 out of 435 reviews
Rating 8 - Good. 76 out of 435 reviews
Rating 6 - Okay. 10 out of 435 reviews
Rating 4 - Poor. 2 out of 435 reviews
Rating 2 - Terrible. 1 out of 435 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every aspect. Obrigado!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very kid friendly
Stayed 9 nights in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Stayed 8 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Stayed 6 nights in Aug 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Anandhi

Stayed 3 nights in Jun 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Stayed 4 nights in May 2024

10/10 Excellent

Fernanda, Berkhamsted

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesper

Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

himanshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel with five star label
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Stayed 4 nights in Sep 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish stay - great pool and view to the sea
Stayed 2 nights in Sep 2023

10/10 Excellent

Pethrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place thoroughly recommend it
Stayed 3 nights in Jul 2023