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Hilton Liverpool City Centre

4.0 star property
4-star hotel near Royal Albert Dock

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Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Presidential Suite
Executive Room, 1 King Bed, Park View | Living area
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room (King)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area

Executive Room, 1 King Bed, Park View

  • Park view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room (King Guest)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area

Suite, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Connecting Rooms

  • 27 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed (King With Dock View)

Executive Room, 1 King Bed (King With Dock View)

Executive Room, 1 King Bed (King With Dock View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Liverpool

City center retreat .With a stay at this Liverpool hotel, you'll be within a 5-minute walk of Royal Albert Dock and Liverpool ONE. Chavasse Park and Merseyside Maritime Museum are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 km
  • Royal Albert Dock - 3 min walk - 0.3 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • M&S Bank Arena - 9 min walk - 0.8 km
  • Liverpool Pier Head Ferry Terminal - 11 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Wagamama Liverpool One - ‬4 min walk
  • ‪Heavenly Desserts - Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

4-star hotel near Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Similar properties

Exterior

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, 406 reviews
The price is CA $108
CA $130 total
includes taxes & fees
Jun 12 - Jun 13
Maldron Hotel Liverpool City

Property amenities

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience.

I have stayed in various hotels around Liverpool but never at the Hilton. Since it was my birthday, I decided to give it a try. I happened to mention this at check in. Jamie on the check in desk went above and beyond to make our stay extremely memorable with a room upgrade and drinks voucher.
Stayed 1 night in Feb 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Stayed 1 night in Feb 2025

10/10 Excellent

Tanuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Iwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

Hilton on the docks

Very long check in time. Even after being asked what time I would arrive. Room tidy and clean. No modern features like USB ports in room. Executive room and lounge. Sad People allowed to walk out of lounge with bags full of free snacks/drinks. Location great. 2nd visit here. Some obvious letdowns.
Card reader in lift
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Speedy check in, nice upgrade and very pleasant reception staff, especially raymond
Stayed 1 night in Jan 2025

10/10 Excellent

laurence

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great option for Liverpool city centre.

Lovely hotel in a great location. Jamie and his colleague at reception were excellent, both friendly and professional, as were the bar staff.
Stayed 1 night in Jan 2025

8/10 Good

Mr L

Stayed 1 night in Dec 2024

2/10 Terrible

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a mess

Got to check in and Hilton had not received our reservation. Very embarrassing with a large queue waiting. Took over an hour to sort out. Hilton staff were amazing. Getting help from Hotels.com is almost impossible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t believe all the bad reviews

Room 501 Booked this hotel as a surprise for my husband for his birthday. We have previously stayed here & had no previous concerns however the recent reviews had me dubious of what to expect. From check-in to check-out we couldn't say a bad word. Upon check-in we had been upgraded with breakfast and executive lounge added at no extra fee. I did not manage to get the guys name who checked us in & out but your customer service is outstanding. When entering our room we were surprised with a card & drink vouchers for my husbands birthday. The room was clean & tidy however some areas could do with being refreshed nevertheless clean. Executive lounge isn't nothing to rave about, but clean tidy and good selection of cold drinks and coffee/tea station lovely & warm. The breakfast was nice hot & fresh good selection including GF! All in all good day would definitely return - thankyou!
Stayed 1 night in Jan 2025

8/10 Good

Alane Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice views.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Got an upgrade when arrived. Staff welcoming (Raymond) Rooms lovely and clean. Breakfast amazing, lots to choose from. Thank you!
Stayed 1 night in Dec 2024

4/10 Poor

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Bespoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfy room

Comfiest bed ever
Stayed 1 night in Dec 2024

2/10 Terrible

Adrian

Travelled with family

They canceled my reservation without notice

I arrived at the hotel and they told me that my reservation had been canceled by shipping!
Stayed 1 night in Dec 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. easy to walk to the docks and the shops. Loads of dinner choices. Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff and service a high standard looking forward to returning in 2025
Stayed 1 night in Dec 2024

6/10 Okay

SCOTT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Refurbishment needed

Executive room was tired had multiple marks in the walls, the lamp shade was filthy, in need of an upgrade and not worth the money. This is meant to be the premier hotel in liverpool ? Was mived rooms second rokm was better but still tired. Lounge was nice all be it small amd on the ground floor in comparison to manchester deansgate though notnin the same league.
Stayed 1 night in Dec 2024

10/10 Excellent

ewan

Stayed 2 nights in Dec 2024

6/10 Okay

PAUL

Liked: Staff & service
Disliked: Property conditions & facilities
Second time at this hotel felt the room was in need of an uplift. Location in Liverpool excellent but might try elsewhere next time??
Stayed 3 nights in Dec 2024