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Hilton Liverpool City Centre

4.0 star property
4-star hotel near Royal Albert Dock

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Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
View from property
Bar (on property)
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪3 min walk‬
  • Merseyside Maritime Museum
    ‪4 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room (King)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room (King Guest)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area

Suite, Corner (King)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Connecting Rooms

  • 27 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed (King With Dock View)

Executive Room, 1 King Bed (King With Dock View)

Executive Room, 1 King Bed (King With Dock View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (With Dock View)

Executive Room, 2 Single Beds (With Dock View)

Executive Room, 2 Single Beds (With Dock View)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Liverpool

City center retreat .With a stay at this Liverpool hotel, you'll be within a 5-minute walk of Royal Albert Dock and Liverpool ONE. Merseyside Maritime Museum and International Slavery Museum are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 km
  • Royal Albert Dock - 3 min walk - 0.3 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • M&S Bank Arena - 9 min walk - 0.8 km
  • Liverpool Pier Head Ferry Terminal - 11 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Wagamama Liverpool One - ‬4 min walk
  • ‪Heavenly Desserts - Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

4-star hotel near Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1008 reviews
Rating 8 - Good. 271 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, stunning Liverpool.
Liverpool fantastic, hotel in an excellent location.
Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but need to know about the car park
Was disappointed that I didn't get a discount for the car park. Apparently you have to let the hotel know in advance for the discount, so I had to pay full price (£36) fro just over 24 hours.
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You’ll not regret your stay here.
Best hotel we’ve stayed in a long time. Clean, friendly, nice and amazing location
Stayed 2 nights in Nov 2024

10/10 Excellent

PAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back….
Great hotel and great service. Breakfast staff were excellent. One guy in reception needs to work on his smile ☹️
Stayed 2 nights in Nov 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, room comfort
Old before its time
The hotel check-in process was great. However, the rooms are dated, the showerhead was inadequate, and the air conditioning was not functioning properly.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Property conditions & facilities
The heating in the room did not work . It only supplied cold air . The staff tried several times to adjust it with no success .
Stayed 2 nights in Nov 2024

4/10 Poor

Giovanni

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very substandard Hilton, dirty room, poor customer service and old facilities. Avoid and book another hotel nearby.
Stayed 3 nights in Nov 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff parked my car outside without any fuss or drama and were extremely helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says in the tin
Tend to stay at this hotel when In Liverpool. Great location, clean & friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very good location and good breakfast with decent coffee and good amount of food choices. Rooms are simple but clean. Good gym facilities and welcoming staff. Said has parking for extra fee, but actually just has very few places. Apparently has discount for near by Q-park but only if pre-booked, which isn't on their website so need to ring them before hand.
Stayed 1 night in Nov 2024

4/10 Poor

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some reception staff very nice and helpful. Bar manager helpfully. Bar staff get wrong drinks. Room room service was a joke.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay although first room wasn't as clean as normal. Reception were very good and this was dealt with. Room was very comfortable. Food was good at breakfast also evening meal. A great location for the city tour of Liverpool. I would not hesitate to stay here again. Staff were very friendly and helpful..
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 3 night stay.
Excellent hotel in great location. Easy walk from Lime Street Station. Staff very friendly & helpful. Very clean & large spacious room with exceptionally comfortable bed. Wil definitely stay again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Clifton

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed and simply not what I expected
Despite advance messages where I asked about parking the hotel failed to respond at each opportunity. I then arrived only to see that the on site parking was closed so I was really unhappy as I had to park at the John Lewis car park overnight and walk between the two properties. Being someone with mobility health issues didn’t start the stay off well as I was in agony by the time I got to the hotel. I received an email saying about checking in via the app, but contrary to that because I booked through Hotels.com it couldn’t be immediately linked to my Hilton Honors account so I couldn’t get the digital key they told me I could. In the room (627), the bed was amazing and we had a great night sleep but the bathroom facilities were ridiculous. We put the entrance to the shower immediately behind the door??? The shower was positioned in such a way that it was impossible to avoid turning the bathroom floor in to a river, so we had to use all the hand towels to keep it dry, not very eco friendly! The net curtain in the room also had stains on, the glass top on the desk had marks over and the bathroom sink had a load of limescale and green deposits around the overflow hole.
Stayed 1 night in Nov 2024

2/10 Terrible

Marc

Business traveller
Disliked: Staff & service, property conditions & facilities
Two night business trip. The heating did not work in my room. Moved to a second room on the same floor, unfortunately, the heating did not work in this room. Eventually, around 11pm moved to a third room on the sixth floor where the heating did work. No offer of a partial refund for the disruption caused. Inconsistent charging policy for breakfast in the room. Day One: Breakfast £12 plus £3.50 tray charge. Day Two: Breakfast £12 plus £6 delivery charge and £3.50 tray charge.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and friendly
Very clean room, a comfortable stay and a lovely breakfast with plenty of choice
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Aryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall very good property however they incorrectly charged me £42 extra for no apparent reason and when I asked the staff they apologised and dealt with it well but I wonder if I would of ever been refunded if I didn’t realise the money being took

10/10 Excellent

vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City view
Stayed 1 night in Oct 2024