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Hilton Liverpool City Centre

4.0 star property
4-star hotel near Royal Albert Dock

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Exterior
Bar (on property)
Terrace/patio
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    1 min walk
  • Royal Albert Dock
    3 min walk
  • Merseyside Maritime Museum
    4 min walk
  • Liverpool (LPL-John Lennon)
    32 min drive

Room options

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room (King)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Park View (King)

View from room

Deluxe Room, Park View (King)

  • 27 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room (King Guest)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area

Suite, Corner (King)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Connecting Rooms

  • 27 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, View (King With Dock View)

Executive Room, 1 King Bed, View (King With Dock View)

Executive Room, 1 King Bed, View (King With Dock View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, View (With Dock View)

Executive Room, 2 Single Beds, View (With Dock View)

Executive Room, 2 Single Beds, View (With Dock View)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Maldron Hotel Liverpool City

Restaurant
Air conditioning
Bar
Laundry
4.6 out of 5, Wonderful, (189)
The price is CA $124
per night
CA $149 total
includes taxes & fees
8 Dec - 9 Dec
Maldron Hotel Liverpool City

About the area

Liverpool

City center retreat .With a stay at this Liverpool hotel, you'll be within a 5-minute walk of Royal Albert Dock and Liverpool ONE. Chavasse Park and Merseyside Maritime Museum are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 km
  • Royal Albert Dock - 3 min walk - 0.3 km
  • Cavern Club - 7 min walk - 0.6 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • Liverpool Pier Head Ferry Terminal - 11 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Wagamama Liverpool One - ‬4 min walk
  • ‪Heavenly Desserts - Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

4-star hotel near Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Thought the room was a bit dated and the dressing table chair was of poor quality.
Stayed 2 nights in Aug 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Liverpool on business, I travel a lot and this was the most comfortable bed pillow combination so far this year. I will revisit when next in Liverpool.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Pros: You could see that most if the staff were Hilton Trained and went the extra mile. Cons: The air con in the room was noisey. When we arrived for our £40 breakfast, there were no tables available in the dining area. We were offered alternative seating in the Bar area. In my opinion, if Hilton are charging £20 each for an average Hotel buffet breakfast offering, they need to ehance the offer with the associated services. Had we known in advance that, Hilton would struggle to accommodate us at breakfast, we would have choosen to breakfast elsewhere.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Ridiculous, did not change bed sheets after last guest. Disgusting, will never stay at a Hilton ever again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
This stay was great from start to finish. Easy access, lovely room, great breakfast and good value for money.
Stayed 2 nights in Aug 2024

6/10 Okay

Emma

Travelled with partner
Disliked: Property conditions & facilities
Have stayed at this hotel many times before but the first room had water damage and smelt extremely bad, so we moved rooms. The 2nd room the main door to the room did not shut properly/ had to ensure you used the key card to shut door. The hotel is okay but looking quite tired. The front desk staff are very nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

L L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely nights break
Stayed 1 night in Aug 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Clare

Travelled with partner
Easy to book. Easy to check in
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a typical commercial hotel but is very well situated near the Royal Albert Docks and the shopping areas. The only negative thing is that we noticed a very strong mold smell in our room and in the hallway and reported it to the staff as there appeared to be a water leak from the shower. The rest of the hotel was immaculate.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Stayed 1 night in Jul 2024

8/10 Good

Aniko

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel. Perfect location. Alarm clock suprised us by going off even when we unplugged it but ither than that, petfect stay.
Stayed 1 night in Jul 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed there many times before, but it somehow felt the this time not up to its usual standard. Hairdryer in room wasnt working on first morning, mentioned it straight away and it wasnt changed in time for my next day's shower and hair wash. Bayliss and harding toiletries!? No hair conditioner. Toilets in main bar area need some maintenance, plus i mentioned that one of the toilets was absolutely filthy, ( how a customer had left it) Reception staff were lovely however.
Stayed 2 nights in Jul 2024

10/10 Excellent

glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tricky.
Stayed 2 nights in Jul 2024

2/10 Terrible

July

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Awful room flooded and my clothes were all wet couldn't get washed and couldn't use water as it was flooding room from shower and bath really upsetting for me and stressful
Stayed 1 night in Jul 2024

10/10 Excellent

Adam, Logansport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly, and close to everything.
Stayed 5 nights in Jul 2024

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are tired - chair in room had old hairs Holes in walls from previous pictures/No fridge Barman friendly Aircon not working to cool the room-room phone not working Poor lighting Had booked 3 rooms all too warm despite booking 3 rooms none where ready early Breakfast coffee poor flavour Staff friendly and breakfast selection good
Stayed 2 nights in Jul 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Room comfort
Air Con not working
Room was to hot, we asked for it to be looked at and was told the are having trouble with air conditioning in the hotel but would look to send a fan up to the room. When we got back the room after our evening out the was no fan in the room which was disappointing and lead to a very restless sleep
Stayed 1 night in Jul 2024