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Hotel Indigo Liverpool City Centre by IHG

4.0 star property
4-star boutique hotel near Royal Albert Dock

Choose dates to view prices

Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Breakfast, lunch and dinner served
Terrace/patio
Exterior
Reception
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪7 min walk‬
  • Royal Albert Dock
    ‪11 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Room amenity

Standard Room, 1 Double Bed (Stocked Minibar)

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

City center stay.Within a 10-minute walk of this Liverpool City Centre hotel, you'll find Liverpool ONE and Liverpool Pier Head Ferry Terminal. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).

What's nearby

  • Liverpool ONE - 6 min walk - 0.5 km
  • Liverpool Pier Head Ferry Terminal - 7 min walk - 0.6 km
  • Cavern Club - 7 min walk - 0.6 km
  • Royal Albert Dock - 11 min walk - 1.0 km
  • The Beatles Story Museum - 16 min walk - 1.4 km

Getting around

  • Moorfields Station - 4 min walk
  • John Lennon Airport (LPL) - 33 min drive

Restaurants

  • ‪Rudy's - ‬4 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Ma Boyles Oyster Bar - ‬2 min walk
  • ‪Moose Coffee - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

Hotel Indigo Liverpool City Centre by IHG

4-star boutique hotel near Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2011
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Italian, Polish, Spanish

Similar properties

Bar (on property)

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  • Pet-friendly
  • Free WiFi
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The price is CA $153
CA $183 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It were lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly. Bradley on reception was excellent
Stayed 1 night in Jan 2025

4/10 Poor

Tim

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
not my bag...
it does what it does with a certain arrogance, i didnt enjoy it but others might
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anne

Stayed 1 night in Dec 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property on a few occasions amazing staff so clean and welcoming also food is amazing
Stayed 2 nights in Dec 2024

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Property conditions & facilities
Poor quality room
The room was of poor quality needs an upgrade fllor was all chipped show tray was cracked and window handle was broken off so window screwd shut unable to open
Stayed 2 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location (15 minutes’ walk from Lime Street Station) and the welcoming, friendly staff who helped me with everything I needed from taxis that arrived in 2 minutes to borrowing an umbrella. The room was very clean and the bed was so comfortable. The Bar and bartender were very nice and enjoyed my glass of wine in the nicely appointed lobby
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few days getaway
Excellent hotel great location helpful and friendly staff Would definitely stay again parking very close
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok - 7 out of 10 some good some bad
Water not hot enough, heater in bathroom not working, TV needed new batteries in remote, these little things that add up to make a stay frustrating. When you pay good money you want everything to work when you arrive not have to call room service to get the heating working. The room showed signs of ware also. On the plus side staff were friendly and lent me a charger(forgot mine). Breakfast are was nicely presented with cooked breakfast available, had full english which was again ok, some pastries and juices etc also available. Overall would give a 7 out of 10 for the experiences
Stayed 1 night in Dec 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indigo Liverpool
Delighted with the service and location , gave us an early check in and late check out, breakfast was delicious
Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre location
Stayed 1 night in Dec 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3 Night break
Arrived around 10 PM, quick check in by very helpful receptionist. first impressions very good.Got to room tired and went stright to bed. Checked room in morning and it looked very tired, the bed base was covered in vinyl leather which was peeling off, cracked and poorly repaired tiles in bathroom and entrance and worn through laminate flooring. Apart from this room was comfortable and clean. Couldn`t open the window either as the handle was missing. To sum up except for the worn room we had a great stay. The staff were all excellent and a credit to the hotel, breakfast was good with plenty of choice. Bar area was small but only used it once as very expensive Estrella beer was £7.10 a pint even though it was advertised at £6.45 in room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff food
Stayed 2 nights in Dec 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would ask for a room further away from the waste pick up. We were woken up before 4am both mornings from waste disposal collections!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel - Nice Location - Nice staff. Only grip would be there said there would be complimentary Wine and Beers in our fridge, which there was not. We were not bothered just thought it odd to tell us at check in but not be in the room.
Stayed 2 nights in Dec 2024

8/10 Good

Jaime, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks away from all the action in Liverpool. Well kept hotel with helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024