Heart of Liverpool.Within a 10-minute walk of this Ropewalks hotel, you'll find Liverpool ONE and Royal Albert Dock. Concert Square and Jeffs of Bold Street are also within half a mile (1 km).
What's nearby
Liverpool ONE - 1 min walk - 0.1 km
Royal Albert Dock - 9 min walk - 0.8 km
The Beatles Story Museum - 11 min walk - 1.0 km
M&S Bank Arena - 12 min walk - 1.0 km
Liverpool Pier Head Ferry Terminal - 15 min walk - 1.3 km
Getting around
Liverpool Central Station - 7 min walk
John Lennon Airport (LPL) - 16 min drive
Restaurants
Thoughtfully Cafe Liverpool - 4 min walk
The Red Lion - 3 min walk
Côte - 4 min walk
The Vibe - 4 min walk
Alberts Schenke - 2 min walk
About this property
Lock & Key Hotel
4-star hotel near Royal Albert Dock
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Lock & Key Hotel also features concierge services, room service (during limited hours), and a front-desk safe.
This 4-star Liverpool hotel is smoke free.
14 guestrooms or units
Breakfast available (surcharge)
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Concierge
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Lock & Key Hotel offers 14 accommodations with laptop-compatible safes and complimentary toiletries. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers.
This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Cooked-to-order breakfast available for a fee: GBP 10 for adults and GBP 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Accessibility
No elevator
Room amenities
Entertainment
40-inch smart TV
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Electric kettle
Late-night room service
More
Desk
Heating
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately GBP 10 for adults and GBP 10 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool
Lock & Key Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others.
Bathroom is well equipped and large with underfloor heating.
The full Lock & Key full breakfast is delicious and worh every penny.
The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Pros: Friendly staff, comfy rooms, amazing location very central.
Cons b: noise issues from party-goers who kept me awake for one hour in the night, I know it's not the hotels fault but maybe they can ask guests to be quiet after a certain time or not let young groups all stay in one room
No lift and shower is open so wets the entire bathroom
Really nice stay for one night to visit family in Liverpool. Overall, the hotel offered exceptional value for money and I'd not hesitate to return in future.
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.
I think this is the best bed I’ve ever slept in!
Room was lovely. Clean, good temp, easy to locate.
Staff were really helpful and friendly.
Hotel is in a great location and a super price for a last-minute stay over.
Rachael
Stayed 1 night in Jun 2024
6/10 Okay
Verified traveller
21 May 2024
Liked: Cleanliness, staff & service, room comfort
A disappointment given previous reviews
I was a little disappointed, given the previous reviews and Sunday Times recommendation. Staff were extremely friendly and the room was clean and bed very comfortable. However the condition of the room, particularly the bathroom, was a little tired. Also, the sink in the bathroom was ridiculously small and shower screen inadequate, so that the floor became flooded after use.