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Mercure Haydock Hotel

3.5 star property
Hotel near Haydock Park Racecourse in St Helens

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Photo gallery for Mercure Haydock Hotel

Exterior
Fitness facility
Garden
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪11 min walk‬
  • Haydock Racecourse
    ‪4 min drive‬
  • Three Sisters Racing Circuit
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Haydock M6 Jct23 by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1003)
The price is CA $97
per night
CA $116 total
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Haydock M6 Jct23 by IHG

About the area

St Helens

Haydock stay.With a stay at this Haydock hotel, you'll be within half a mile (1 km) of Haydock Park Racecourse and 6 miles (10 km) of Leigh Sports Village. Also within 9 miles (15 km) are Wigan Pier and DW Stadium.

What's nearby

  • Haydock Park Racecourse - 11 min walk
  • Leigh Sports Village - 8 min drive
  • DW Stadium - 10 min drive
  • Gulliver's World - Warrington - 12 min drive
  • Knowsley Safari Park - 21 min drive

Getting around

  • Newton-le-Willows Earlestown Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Crisp-E-Cod - ‬12 min walk
  • ‪Flaming Grill Pub Company - ‬14 min walk

About this property

Mercure Haydock Hotel

Hotel near Haydock Park Racecourse in St Helens
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This St Helens hotel is smoke free.

  • 137 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10.00 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.50 for adults and GBP 8.25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 817 reviews
Rating 8 - Good. 229 out of 817 reviews
Rating 6 - Okay. 123 out of 817 reviews
Rating 4 - Poor. 64 out of 817 reviews
Rating 2 - Terrible. 78 out of 817 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Owen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed in having to pay for the leisure facilities at £10 per day each person. If we knew this pre booking, we would of booked elsewhere as this was already more expensive then the average hotel around the area, when asked about this the staff said it’s in the small print which seemed very deceitful. Room was clean and the bed was huge and comfortable however painted terribly and the TV remote didn’t work. Looking at other reviews I don’t think we’re the only ones who feel this way.
Stayed 1 night in Nov 2024

6/10 Okay

Belinda

Business traveller
Liked: Cleanliness, staff & service, amenities
Plenty of free parking, staff all very friendly and helpful. The rooms are a good size clean and very quiet. The cooked breakfast looked awful all dried out and very few veggie options. The security was non existant the doors to the outside around the hotel were left wide open and not locked also making parts of the hotel freezing.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Unhappy
Long check in, hotel room had no heating was freezing cold, had to go to reception twice for a remote for tv and to ask for a heater, party going on in room facing and corridor stunk of smoke. Bangin on door hardly slept Terrible stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely over night stay, food was lovely. Friendly helpful staff. I would recommend this to anyone and would happily stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Nice hotel, friendly staff, clean and tidy.
Stayed 1 night in Oct 2024

10/10 Excellent

piers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

david

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Now charging for swim
Highlighting this as I missed it at the time of booking. they’ve started to charge to use the pool at £10 per head per dip. It’s too expensive for the quality of the facilities. Other hotels in the area have better pools and don’t charge. Means I won’t be booking here again as this was always the appeal of the place.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
We arrived at the hotel at 10.30pm with 2 children after a long car journey, and the first impression was no good as music was blasting from the hotel. We were then told that the room had been double booked and despite the fact we had prepaid there wasn’t a room available for a family. The original suggestion was that the children could sleep on the floor, which was later not on option and we were told we would need to find another hotel. After some discussion a room was found, I was originally thankful but quickly regretted this upon realising there room was very close to the wedding marquee and the music went on until 12pm. The children were unable to get to sleep. We were hoping for a relaxing stay, but this wasn’t the case. The pool was an additional £10 for 1 adult and 2 children. Breakfast was mediocre. The noise and room situation seems to be a regular occurrence but sadly the hotel does not seem to care enough to put this right. We’ve actually stayed here many times before but it’s gone down hill and we would stay elsewhere in future.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Stayed 1 night in Jun 2024

6/10 Okay

Sabrina

Travelled with family
Disliked: Property conditions & facilities
Swimming pool usage charge!!
Stay was good, we usually use this hotel as the kids love the swimming pool. - rooms need updating especially in the bathrooms - rooms need a deep clean still left over remanence from guests before. - The biggest blow was the £10per adult charge and £4.50 charge for children to enter the swimming pool- no previous information to tell you this or anywhere on the booking platform. if you your family visited 3x during the duration of your stay it was nearly cheaper to get a membership!!!!! - on another note we got charged £12 each (normal amount for ex guests even when staying at the hotel)- should have been refunded the difference) in future after staying here for many of years i think we would be better off at the Holiday inn where the swimming is free and the rooms are cleaner and modern.
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room itself smelt bad The curtains where ripped The bed sheets had seen better days We had to send the kettle back to reception as it was dirty inside The bedside light had a lot of cobwebs
Stayed 1 night in Sep 2024

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everyone so friendly and staff can’t do enough for u Definitely recommend
Stayed 3 nights in Sep 2024

8/10 Good

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Easy to get to and plenty of parking. Room was clean and tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and kindly without us asking asked if we wanted to change rooms to a joining room so our family could be together. They did not need to do this but the offer was kindly accepted.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024