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Mercure St Helens

4.0 star property
4-star spa hotel near Knowsley Safari Park

Choose dates to view prices

Photo gallery for Mercure St Helens

Exterior
Exterior
Exterior
Reception hall
Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Linkway West, St Helens, England, WA10 1NG
  • Haydock Racecourse
    ‪7 min drive‬
  • Haydock Park Racecourse
    ‪10 min drive‬
  • Knowsley Safari Park
    ‪16 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

St Helens

In St Helens .Within 2 miles (3 km) of this St Helens hotel, you'll find Sherdley Park and Dream. Knowsley Safari Park and Haydock Racecourse are also within 6 miles (10 km).

What's nearby

  • Haydock Racecourse - 7 min drive - 5.6 km
  • Haydock Park Racecourse - 10 min drive - 9.6 km
  • Gulliver's World - Warrington - 14 min drive - 16.0 km
  • Knowsley Safari Park - 16 min drive - 9.7 km
  • Anfield Stadium - 19 min drive - 18.6 km

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Chinese Buffet St Helens - ‬8 min walk
  • ‪The Glass House - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

4-star spa hotel near Knowsley Safari Park
Mercure St Helens offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A steam room, spa services, and coffee/tea in a common area are also featured at the business-friendly Mercure St Helens. Free self parking is available.

  • 84 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • Bar or lounge
  • Dining venue
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pyramid Leisure Centre. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English

Similar properties

Exterior

Mercure Haydock Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
3.9 out of 5, Good, 832 reviews
The price is CA $102
CA $128 total
includes taxes & fees
20 Apr - 21 Apr
Mercure Haydock Hotel

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Mercure St Helens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 416 reviews
Rating 8 - Good. 114 out of 416 reviews
Rating 6 - Okay. 66 out of 416 reviews
Rating 4 - Poor. 23 out of 416 reviews
Rating 2 - Terrible. 21 out of 416 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Dec 2024

8/10 Good

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

sharon, Gainsborough

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great atmosphere and very friendly staff, even though functions were on the rooms were very quiet, We had a lovely time here would definitely return
Stayed 1 night in Nov 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , howver very cold in the foyer
Stayed 2 nights in Nov 2024

10/10 Excellent

Sally Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains
Stayed 1 night in Nov 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karl

Stayed 1 night in Nov 2024

6/10 Okay

Dominic

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Travelled with partner
Excellent stay in nice clean room followed by a lovely breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

V

Stayed 1 night in Jun 2024

8/10 Good

Anita

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Zambon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 2 nights in Aug 2024

10/10 Excellent

P

Stayed 1 night in Aug 2024

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.
Stayed 1 night in Jul 2024