6/10 Okay
david
20 Sep 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed here a few years ago…sadly standards and condition has deteriorated - rooms now need a refresh. The window shutter is a good idea but the skirting board needs cutting away so that the shutter closes to the wall, rather than leaving a notable gap for light to flood in in the morning. The Buffet breakfast was one of the worst I’ve ever had - scrambled eggs were set in the buffet container, sausages ‘looked’ raw, bacon covered in fatty residue. There was only ‘toasting’ bread available to accompany the continental meats/ cheeses - why no fresh rolls/ breads. Nb this was on several mornings! I understand the ‘cook to order’ menu is better - at an additional costs though.
I was told most beds are zip link - which I found very uncomfortable with such a thin ineffective mattress topper!
I left two requests for the management to call me to discuss, and resolve, my dissatisfaction but no one called!
david
Stayed 4 nights in Sep 2024