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Ullet Suites - Guest House

Guest house near Royal Albert Dock in Liverpool

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Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
85 Ullet Road, Liverpool, England, L17 2AA
  • Sefton Park
    ‪7 min walk‬
  • Royal Albert Dock
    ‪6 min drive‬
  • The Beatles Story Museum
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Family Triple Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Kitchen
  • Free WiFi
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Ullet Suites - Guest House Reviews

Reviews

6.0
Rating 10 - Excellent. 11 out of 64 reviews
Rating 8 - Good. 13 out of 64 reviews
Rating 6 - Okay. 18 out of 64 reviews
Rating 4 - Poor. 9 out of 64 reviews
Rating 2 - Terrible. 13 out of 64 reviews

7.4/10

Cleanliness

5.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

andy, leeds

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place. They overbooked so you going to end up with no room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Unfortunately, I must address how poor Ullet Suite's in Liverpool service was when I was there on the 5th April 2017. I had booked my reservations through Expedia on Thursday 30th March and received a confirmation email. However, when I travelled 4 hours up to Liverpool on the 5th April, no one was there at Ullet suite to greet us but left a number which My boyfriend had called and they informed us that I hadn't had a booking due to an Expedia crash that I hadn't been informed about. Also, it was a coincidence that another couple who arrived at the same time as us had too been turned away. It was a great inconvenience to us as there were no other hotels who had availabilities on this date, as a result we had to drive another 4 hours back home.

6/10 Okay

Graham, Jones

Liked: Cleanliness, room comfort
Guest house
This guest house was clean and tidy and very good value for money we stayed over one night when travelling to anfield to watch the football would definitely recommend to anyone and would stay there again

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

James

Not Great....
Not great. Room 1 at front on ground floor. Road noise and front door noise kept us awake. Also very inconsiderate people getting up early(6.00am on a Saturday!) banging doors and shouting. Maybe a room at the back would be ok. No plug in sink. Radiators would not turn off....so hot during the night. Towel rail fell off. Bed comfortable. Bus stops just outside for town, so that was handy. Only 2 parking spaces so needed to park in side street....area a bit rough! Free wifi!!....hooray!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

john

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
very frightening when you arrive no reception stay on site. you ring a number when you arrive if you can get a answer you get codes for front door and room door wouldent say again but clean

4/10 Poor

Michael, oxfordshire.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
More of a halfway house than a hotel.
No reception or on site staff. Doors controlled by keypad no keys!! Doors sticking. Bedroom window hinge hanging off, window lock broken. Bed not screwed together properly so rocked with the slightest of touches. Bed clean, shower room clean. Nice sofa and armchair. Kettle had to be placed on floor as plug lead too short. Regular residents shouting at each other at between 1 and 2 in the morning. Didn't feel safe for a fifteen year old girl. Free Parking......for 2 cars but at least 12 rooms ??? Certainly wouldn't recommend it or go near it again.

2/10 Terrible

Nasrat, Glasgow

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid! Avoid!
Stayed at the Beech Street. Absolutely awful and rip off! I booked a self catering ground floor apartment with kitchen (at Ullet road). But on arrival i was given a replacement apartment at Beech street on the 2nd floor with kitchenette but without a cooker! Moreover, the appartment was very inconvenient to reach as it was a modified attic space. The booking was a double bed and 2 singles but found 4 singles (2 of them were in a too tight long space names as a room but looked like a cell). The wireless broadband kept disconnecting and didn't resove it. Even the heating radiator was leaking water, so i had to keep it off all time. The senior receptionist who offered me the apartment said "if not happy we can give you a refund otherwise this is what we have available!" Imagine saying this when i arrived from another city and with family/kids and luggage. I requested an unoccupied apartment on the first floor but he said it was for 5 people rather than 4 and it was already booked. However, no one was seen from that apartment until leaving the hotel. He was very incooperative and not considerate but masked with politeness! Clearly this indicates a disrespectful approach and a careless company, even with their own reputation. A respectable company would've offered a similar apartment to the originally booked elsewhere in the city, but clearly this was not a standard they can be at. Awful experience and a total rip off.

6/10 Okay

Chee Hoong, Bristol

Disliked: Property conditions & facilities
OK
Need receipt

6/10 Okay

Ajit

Good for a day's stay
Stayed for a night. Everything was available. Access code - given by email. Car parking is minimal - 3 car can park No clothes dryer.

10/10 Excellent

diane, tyne and wear england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money. Comfy very clean.
Excellent value for money very clean everything you could need and very spacious . This all made for an enjoyable stay as we had our two small granddaughters with us .

8/10 Good

Jessica, Scunthorpe

Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay with a large group
We stayed for 2 nights, with a group of friends for my birthday. To say these apartments are not manned we had everything we require and cleaning service each day with fresh towels etc. Room very spacious, shops close by, good little cafes for breakfast just round the corner, overall good stay.

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
We stayed here on New Years Eve. We arrived from 2pm as that was the arrival time. When we arrived we were given one room that smelt like sewage because something wasn't right in the bathroom they said but there was nothing we could do about it. The second room hadn't even been cleaned. It was dirty from the previous people who had stayed with stains on the bed sheets and looked disgusting. Nobody wanted to shower in it because of the filth. After ringing several times throughout the day with everyone ignoring me, finally at around 7pm the cleaner and manager came to clean the room. We missed our reservations for dinner and missed out on the deposit. The manager apologized about the situation and told me to call them after New Years to arrange a partial/full refund. After ringing most days since New Years no one has bothered to call me back and haven't been able to get in touch with anyone regarding this issue. I find it absolutely disgraceful that a room was not cleaned before new guests arrived and completely unprofessional for a manager to not follow this up despite me ringing several times.

6/10 Okay

AD, South Africa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stay was ok. unmanned reservation desk makes it difficult if one does not have a phone to call the number.

4/10 Poor

Cathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was sizeable and clean on the surface but when looking at the radiator for example it was thick with dust. The room felt dusty and the sofa old and faded. The beds were comfortable enough and the bedding was clean but the throws had stains on them.

6/10 Okay

Margaret, Yeovil, Somerset

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Large older house with small front garden parking
We arrived to find a locked front door and no room left in the small park. Some other residents came out of the house and pointed out a notice with a number we needed to ring for access codes. We spoke to someone who gave us codes for entering and for our room. When I mentioned that we had booked parking I was told that we could park around the corner in the road. We were disappointed that we did not see anyone except some of the othe residents during our two nights stay.

6/10 Okay

Stas, Cambridgeshire

Liked: Cleanliness, room comfort
Relaxed
Nice to have some off street parking - although very limited (2 cars). Sefton Park very close in one direction and shops/ pubs very close in the other. No staff based at the Suites so all access in via door odes sent in advance by text.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I immediately regretted the decision to book there
The room we stayed in didn't remotely resemble what was shown online. We had a half roll of toilet paper with no spares, the toilet took about 5 minutes to fill between flushes, and there was a collection of dust and various types of hairs on the floors of the room. The only plus was that they delivered a pack and play to the room for us, after some begging and pleading. Will NOT ever stay here again, nor will we recommend to friends nor enemies!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Need to improve service.
No Reception Arrived on Bank Holiday and no one was available to provide service then I tried help desk number but no was lifted the phone.I was waiting for very long time outside the hotel..then I called up at London office and hotel executive some how help ne to provide door key code to enter the hotel. No immediate power backup available..last day it was horrible day..lot off noise at midnight 3am by young guys..no control. Only puls point that room was maintained neat and clean by room service guys. No inercon available in the room to get any kind of help.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Eaton Hotel
Close to East Midlands Airport

6/10 Okay

sally, plymouth

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ullet Suites
The rooms were clean and tidy, the only down side was the noise of the doors banging half the night from the other guests coming and going, so if you want a good nights sleep don't choose the Ullet Suites as your accomadation.

6/10 Okay

Gareth, Swansea

Liked: Cleanliness, room comfort
Ullett suites
We stayed in the family room, it was a pleasant stay. There was plenty of space for us all. I would look to stay here next time I visit

2/10 Terrible

Mike, livwepool

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mmmm
unmanned, impersonal , tasteless