GH Palazzo Suite & Spa

5.0 star property
5-star luxury hotel near Port of Livorno

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GH Palazzo Suite & Spa

Exterior
Exterior
Down comforters, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Piazza G. E. Modigliani, Livorno, Provincia di Livorno, 57127
  • Terrazza Mascagni
    3 min walk
  • Villa Mimbelli
    6 min walk
  • Livorno Aquarium
    7 min walk
  • Pisa (PSA-Galileo Galilei)
    29 min drive

Room options

Suite

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

Junior Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Livorno

City center stay.Your stay at this Livorno hotel places you within a 10-minute walk of Terrazza Mascagni and Villa Mimbelli. Museo Civico Giovanni Fattori and La Giostra di Tato are also within half a mile (1 km).

What's nearby

  • Terrazza Mascagni - 3 min walk - 0.3 km
  • Livorno Aquarium - 7 min walk - 0.6 km
  • Italian Naval Academy - 10 min walk - 0.9 km
  • Monumento dei Quattro Mori - 3 min drive - 2.4 km
  • Port of Livorno - 4 min drive - 2.8 km

Getting around

  • Antignano Station - 13 min drive
  • Montenero Funicular - 14 min drive
  • Galileo Galilei Airport (PSA) - 29 min drive

Restaurants

  • ‪Terrazza Mascagni - ‬3 min walk
  • ‪Baracchina Bianca - ‬5 min walk
  • ‪Pizzeria Ristorante Pulcinella di Morra Placida - ‬3 min walk
  • ‪Pizzeria Amaranto - ‬10 min walk
  • ‪Surfer Joe SRL - ‬7 min walk

About this property

GH Palazzo Suite & Spa

5-star luxury hotel near Port of Livorno
GH Palazzo Suite & Spa offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

For a fee, parking is available.

This 5-star Livorno hotel is smoke free.

  • 121 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
GH Palazzo Suite & Spa offers 121 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Beds feature down comforters. Digital television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.

Languages

English, Italian

Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 18 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

Room amenities

Entertainment

  • 30-inch TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

Property Registration Number IT049009A1YVQJ4W9Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

GH Palazzo Suite Spa
GH Palazzo Suite & Spa Hotel
GH Palazzo Suite & Spa Livorno
GH Palazzo Suite & Spa Hotel Livorno

GH Palazzo Suite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 212 reviews" "
Rating 8 - Good. 44 out of 212 reviews" "
Rating 6 - Okay. 22 out of 212 reviews" "
Rating 4 - Poor. 13 out of 212 reviews" "
Rating 2 - Terrible. 7 out of 212 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel eccezionale
Stayed 2 nights in Apr 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room & wonderful breakfast
What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities
Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint
Stayed 1 night in Jul 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Central
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A very expensive disappointment
The hotel did not respond to emails, we wanted them to organise airport pick up but they never responded to repeated emails. The breakfast did not have a good variety and choice of healthy options. It was mostly sweet pastries and breads/ cakes and not much salad choices. There was no option to cancel payment for breakfast either, so whether we ate it or not we had to pay €17 per breakfast which was a total rip off Don’t be fooled there is a beach by the hotel. You have to pay and there is no beach, just access to the sea. Another disappointment. The air conditioning in the room was very poor and kept cutting out. It would not cool below 24 degrees centigrade Swimming pool on 5th floor but expected to go to reception on ground floor to collect towels. Unacceptable in a 5 star hotel The staff work hard and try to please however I would not recommend staying there for the above reasons.
Stayed 7 nights in Jun 2024

4/10 Poor

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars Hotel? 5 Italian stars maybe. So 1.5 at best. If you like hair in tub, then 2 stars
Stayed 1 night in Jun 2024

6/10 Okay

Richard de

Travelled with partner
Liked: Staff & service, amenities
Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.
Stayed 1 night in Jun 2024

8/10 Good

Natsuko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front services were not 5 stars but Walking distance to Livorno area, Terazza mascagni etc!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing service and lovely room.
Stayed 1 night in Jun 2024

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this location, will come back next year
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, roof top pool, location
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay again at hotel palazzo!
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Another fantastic stay at this lovely hotel. This time we had our 6 month old with us. The staff were really friendly, helpful and kind, especially with the baby. We were given recommendations for restaurants and provided anything we needed.
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views
Stayed 1 night in May 2024

6/10 Okay

bo

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its a beautiful old hotel with great ocean view but heat/ air condition doesn't work well. No good to ho there for winter and summer😅
Stayed 15 nights in May 2024

10/10 Excellent

Ruth, Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and ambience. Classic Italian.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
One night stop!
Property was beautiful, but run down. Bed was very comfortable, but rooms could be upgraded. Breakfast was delicious and had a wide variety, very surprised at the gluten free selection. Architecture and historical information was gorgeous. View of the water was breathtaking! Had some course interactions with people in the city, but overall a lovely stay.
Stayed 1 night in Apr 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and staff
I enjoyed my stay. Positives were the quiet location next to the sea, good bus connection to the centre and station, nice historic building and rooms and the staff were friendly and professional. The breakfast was only an about 3* in terms of quality. Also, I noticed that the space under the bed hadn’t been cleaned properly (dust etc.). The air conditioning didn’t work which was not too bad at that time of the year. There was no milk provided for the tea/coffee in the room. As I said, I enjoyed it, especially because of the staff and beauty of the building, but I wouldn’t call it a 5*
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took excellent care of us. An example we had just got back to hotel and the restaurant had closed. But the bartender and the chef whipped up some delicious food even though they closed. They went above and beyond. Rooms are large and clean. Everyone was very friendly and helpful. We had beautiful views of ocean
Stayed 2 nights in Mar 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant and beautiful stay. The location is gorgeous and the hotel is stunning as well. The hotel service was continuously kind and helped anytime we asked. Wonderful stay!
Stayed 3 nights in Mar 2024

8/10 Good

bo

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024