6/10 Okay
eileen
Travelled with group
26 Aug 2024
Liked: Cleanliness, property conditions & facilities
Very disappointed!!
The Place was clean but rooms had too many air fresheners in causing problem sleeping. I paid for a family room which was on the top floor but disabled access was only to the first floor so room was changed to first floor which was a much cheaper price but no refund. Was very uncomfortable eating the first day. I wasted half a black pudding a my friend got me a full glass of orange juice and once again scolder by the owner, The second morning the owned said we did not put our breakfast request in and my friend was upset so we went out and paid for our breakfast and on return were told they found the breakfast request. Initially the owner greeted us and said he wanted the best rating and also knocked a competitor business who knows how to treat customers. You don't need someone hanging around the dining room watching every little thing you do and chastising you. I have never criticized and of your accommodations until now, people want to relax. I wouldn't recommend Merry dale to anyone.
eileen
Stayed 3 nights in Jul 2024