Close to the beach.Within a 10-minute walk of the hotel, you'll find El Arenal Beach and Playa de Palma. Port of El Arenal and Aqualand El Arenal are also within half a mile (1 km).
What's nearby
Playa de Palma - 7 min walk - 0.7 km
Port of El Arenal - 8 min walk - 0.7 km
Aqualand El Arenal - 8 min walk - 0.7 km
El Arenal Beach - 10 min walk - 0.8 km
Palma Aquarium - 6 min drive - 6.8 km
Getting around
Marratxi Pont d Inca Station - 13 min drive
Palma de Mallorca Airport (PMI) - 12 min drive
Restaurants
Club Nautic el Arenal - 8 min walk
De Heeren Van Amstel - 10 min walk
McDonald's - 10 min walk
Bier Express Cafe - 9 min walk
Restaurante del Sol - 5 min walk
About this property
Hotel HSM Reina del Mar
3-star hotel near El Arenal Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and an arcade/game room are also featured at Hotel HSM Reina del Mar.
This 3-star Llucmajor hotel is smoke free.
1 building
180 guestrooms or units
9 levels
Built in 1968
Beach lounge chairs
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Game room or arcade
Pool or billiards table
Terrace
Elevator
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Hotel HSM Reina del Mar offers 180 accommodations with complimentary toiletries. Rooms open to balconies. Televisions come with cable channels.
Bathrooms include bathtubs. This Llucmajor hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
Catalan, English, French, German, Spanish
Property amenities
Family friendly
Arcade/game room
Outdoor pool
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 25-35 for adults and EUR 15-25 for children
1 restaurant
1 poolside bar and 1 bar
Things to do
Arcade/game room
Bicycle rentals
Billiards/pool table
Outdoor pool
Accessibility
Elevator
Room amenities
Entertainment
28-inch TV
Cable channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Bathtub
Free toiletries
Private bathroom
Towels
More
Desk
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor
Hotel HSM Reina del Mar Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Jean Mary
Stayed 7 nights in Jul 2022
6/10 Okay
Adrian
22 Jul 2022
Liked: Cleanliness
Adrian
Stayed 7 nights in Jul 2022
8/10 Good
roberto
Travelled with partner
7 Jun 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
roberto
Stayed 5 nights in May 2022
8/10 Good
Constantin E
Travelled with family
9 May 2022
Liked: Staff & service
Convenient stay
Good experience, close to the beach, very good breakfast and dinner.
Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price..
Over all it is just a 3* hotel