8/10 Good
Toni W.
6 Jan 2025
Liked: Cleanliness
Beautiful location and home but price is a little steep
This is a beautiful property in a beautiful setting. It was a little difficult to find in the dark and the road up is a single lane for quite a while which is a little scary being so high up. The entrance was a a little confusing with a tough to locate gate button.The billing seemed a little off. We brought dogs. The cost was set and then changed when I asked for clarification on the increase when adding an additional dog. We were first told 50 per dog for the first two dogs and then 25 after. After learning my son was bringing his dog, we were told the fee would be an additional 75. There was also well an additional housekeeping fee of 25 billed although there was dog fur on the vents and under the couch upon arrival. As it was last minute, we just dealt with that. We arrived to find a QR code posted requesting a tip for the housekeeping service that we had already been charged for. On the plus side, there were lots of dishes, pans, trash bags, paper towels, dish tabs and other necessities available to make for a comfortable stay and the cabin was very nice. The beds were uncomfortable - all members of our party found this to be true.While this was a nice location, the price seemed a little steep for the uncomfortable beds and the other factors mentioned. After reaching out to the property owner and property manager, cabinsbythecaves, 100 of the pet deposit was returned, but the other topics were left unaddressed.
Toni W.
Stayed 2 nights in Dec 2024