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Hampton by Hilton London City

4.0 star property
4-star eco-certified hotel near Tower Bridge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Room, 1 Queen Bed, Accessible
Restaurant
Free daily on-the-go breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Brick Lane
    1 min walk
  • Liverpool Street
    12 min walk
  • The Gherkin
    12 min walk
  • London (LHR-Heathrow)
    59 min drive

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place London City East

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (803)
The price is CA $239
per night
CA $286 total
includes taxes & fees
14 Jan - 15 Jan
Hyatt Place London City East

About the area

London

City center stay.Your stay at this Shoreditch hotel places you within 2 miles (3 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 miles (5 km).

What's nearby

  • Tower Bridge - 18 min walk
  • Tower of London - 19 min walk
  • London Bridge - 5 min drive
  • London Eye - 9 min drive
  • Big Ben - 10 min drive

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

4-star eco-certified hotel near Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1005 reviews" "
Rating 8 - Good. 391 out of 1005 reviews" "
Rating 6 - Okay. 61 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. It was close to the tube, close to Brick Lane, lots of dining options nearby, great buffet breakfast included, wonderful staff. The list goes on and on. I felt very safe here. The room was clean and had a gorgeous view of the city. We will stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

MOISES, Poinciana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

8/10 Good

Donna

Stayed 2 nights in Sep 2024

10/10 Excellent

Vijaya

Travelled with family
Hotel is new and clean. Breakfast is good mix. Nice hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DeVaughn

Liked: Cleanliness
Very kind people
Stayed 5 nights in Sep 2024

6/10 Okay

Simon

To far from London center
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a sight seeing trip to London. Close to Underground and close to several wonderful restaurants. Breakfast was great, facilities were new. Great stay and I cannot wait to return.
Stayed 7 nights in Sep 2024

10/10 Excellent

SUSHEEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Manager Rakesh is a fantastic person. He took care of everything right from check-in till check-out. He made sure that every hotel guest is happy. I am very happy to see this level of hospitality. Great job by every staff member. I’ll book my stay again for my future London trips.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and the breakfast had a great variety!
Stayed 1 night in Sep 2024

8/10 Good

Hon, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean , quit , safe and staff is nice , service is good .
Stayed 5 nights in Aug 2024

8/10 Good

Emma, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating, letting us check in early and check out late. The breakfast was good and the hotel was clean. Everyone was friendly and helpful.
Stayed 10 nights in Aug 2024

10/10 Excellent

SUSHEEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying in this property. Rakesh is a fantastic property manager. Rohan and Dhaval are doing great job. Overall all staff members were very attentive and caring. I’ll stay in this property for all of my London visits.
Stayed 1 night in Sep 2024

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Great location !
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alistair

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room ok, but otherwise look elsewhere
Decent hotel in a rather shabby street. Reception staff rather frosty. Room was oddly in the basement with a "view" of a brick wall from 20 cm. Aircon couldn't be turned off without turning off all the electricity. Breakfast was bland, rather weary reheats and day old bread. I think I'll stay elsewhere in the area next time. It's poor value at this room rate.
Stayed 1 night in Aug 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, and the location was perfect for exploring the city. The breakfast offered a wide variety of options. Overall, a pleasant experience!
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anna-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Haedo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in london
Great hotel exalent welcoming helpfull stuff, near the underground, spotless hotel. Breakfast was great, nice room exapt the sofa bad which was bad.
Stayed 1 night in Aug 2024