Really lovely staff made the big difference, very happy to help you, efficient booking in and booking out. Love the restaurant in the evening overlooking the London skyline, food was excellent. Breakfast was a bit meh, and would recommend going to somewhere more tasty nearby. The room was just what you need, small but not cramped, perfect for just sleeping, the only addition I would suggest would be a bottle of water as it’s so warm.. Cannot say enough about the staff they were really nice.