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Best Western Chiswick Palace & Suites

3.0 star property
3-star Victorian hotel near Kensington High Street

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Photo gallery for Best Western Chiswick Palace & Suites

Lobby
Exterior
Standard Studio, Multiple Beds, Non Smoking, Kitchenette
Reception
Standard Room, 2 Single Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
71-73 Chiswick High Road, London, England, W4 2LS
  • Eventim Apollo
    ‪5 min drive‬
  • Olympia Conference and Exhibition Centre
    ‪6 min drive‬
  • Kensington High Street
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (1 Single Bed)

Standard Room, 1 Single Bed, Non Smoking (1 Single Bed)

Standard Room, 1 Single Bed, Non Smoking (1 Single Bed)

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

London

Chiswick stay.Your stay at this Chiswick hotel places you within 3 miles (5 km) of Kensington High Street and Westfield London Shopping Centre. Also, Thames River is within half a mile (1 km) and Eventim Apollo is within 2 miles (3 km).

What's nearby

  • Eventim Apollo - 5 min drive
  • Olympia Conference and Exhibition Centre - 6 min drive
  • Kensington High Street - 6 min drive
  • Westfield London Shopping Centre - 7 min drive
  • Hyde Park - 10 min drive

Getting around

  • Chiswick Station - 4 min drive
  • Turnham Green Station - 7 min walk
  • Heathrow Airport (LHR) - 20 min drive

Restaurants

  • ‪The Roebuck - ‬1 min walk
  • ‪High Road Brasserie - ‬3 min walk
  • ‪Sushi Bar Makoto - ‬6 min walk
  • ‪Villa di Geggiano - ‬2 min walk
  • ‪Franco Manca - ‬2 min walk

About this property

Best Western Chiswick Palace & Suites

3-star Victorian hotel near Kensington High Street
As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 110 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

Arabic, English, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 13.95 per person
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

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Best Western Chiswick Palace & Suites Hotel London

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between London and Heathrow. Quiet, safe, and walkable neighbourhood. One of my favourite places to stay while travelling to London!
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Convenient location. About 10 minutes walk to the Tube. If you would like to stay around the Chiswick area, this would be a good option.
Stayed 3 nights in Nov 2024

8/10 Good

Rayhaneh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Able to park onsite, refurbished, on the main high street, room cosy but enough for what we needed. Safe available and kettle with tea and coffee. Shampoo and hand wash holders and pumps broken and shelves in the room dusty but otherwise was a good stay.
Stayed 1 night in Nov 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a single room and it was small but that was to be expected. Comfy, clean
Stayed 1 night in Nov 2024

10/10 Excellent

Zhiwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property. Convenient location if you plan to explore Chiswick neighborhood
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel although we had a downstairs room facing the road which was noisey.good breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Dominic

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition and dirty
Arrived at around 10pm after having to work late. Have stayed in best westerns in the past and cant say ive had an issue. I was “upgraded” to a rather odd studio flat which was 2 buildings away from reception. It was dirty, full of mould, bad paintwork, cracks in the wall and the supplied towels were stained yellow. It was too late for me to complain at the time and it was one night. I mentioned it to the receptionist the next morning on check out who was apologetic and offered a discount on another stay which i declined as i have no need. I would stay elsewhere. Breakfast was fine.
Filthy carpets
Stained towels
Cracked plaster
Mould
Stayed 1 night in Oct 2024

8/10 Good

Detlef, Tiny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel clean andcfriendly staff. Room was pn thd small side and bathrolm was tiny. Posdkbly an.outswing door woukd have been helpfull.to.enter the bathroom
Stayed 5 nights in Oct 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Location
Only disappointing aspect of stay was room position on ground floor facing road. Quite noisy.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 1 night in Oct 2024

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and cost of the hotel was very good. It is in an area with plenty of dining choices and close to the transportation system.
Stayed 2 nights in Oct 2024

10/10 Excellent

ELEONORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and spacious room. Very well looked after property.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

6/10 Okay

John

Stayed 7 nights in Sep 2024

8/10 Good

IFAN GARI

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Comfortable property
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Ben

Stayed 4 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel
Fantastic hotel for a fantastic price
Stayed 2 nights in Sep 2024

10/10 Excellent

Wyn

Stayed 1 night in Sep 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff really made the difference.
Stayed 10 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definetly stay there again
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Such a friendly hotel with lovely staff. The car park is an experience - a very narrow entrance through the building - not for the faint hearted. Rooms were spacious and super clean. Breakfast was decent. We will definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter in Chiswick
Overnight stay, so not in hotel for long. Lovely , helpful receptionist who sorted our parking & told us all we needed. Room was London sized, so compact but enough for an overnighter with all the facilities needed. Shower was very good. Overall v good
Stayed 1 night in Aug 2024