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citizenM London Bankside

4.0 star property
4-star boutique hotel near Tate Modern

Choose dates to view prices

Photo gallery for citizenM London Bankside

Meeting facility
Lobby sitting area
Lobby sitting area
Lobby sitting area
King Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ
  • Tate Modern
    ‪6 min walk‬
  • Borough Market
    ‪7 min walk‬
  • The Shard
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for King Room

King Room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

citizenM Tower of London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1512)
The price is CA $186
per night
CA $223 total
includes taxes & fees
2 Mar - 3 Mar
citizenM Tower of London

About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Tate Modern and Borough Market. Also, The Shard is within half a mile (1 km) and London Bridge is within 2 miles (3 km).

What's nearby

  • The Shard - 10 min walk
  • London Bridge - 15 min walk
  • St. Paul's Cathedral - 15 min walk
  • London Eye - 4 min drive
  • Tower of London - 4 min drive

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Leon - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

4-star boutique hotel near Tate Modern
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM London Bankside also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 5 levels
  • Built in 2012
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Bankside offers 192 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided on request.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

Property amenities

Family friendly

  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 136.0572.29. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Amenities, property conditions & facilities
Small well designed rooms, stylish hotel in great neighborhood.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Naomi

Stayed 1 night in Oct 2024

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room is small but it is net and tidy
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, but the room was a bit tired…need to invest in a new mattress…
Stayed 1 night in Nov 2024

8/10 Good

Alistair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, cool little capsule room which was a good size and comfy. The only complaint is the lack of any facility to make tea or coffee, either in the room, in a tea bay on the floor
Stayed 2 nights in Nov 2024

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonny

Stayed 1 night in Oct 2024

10/10 Excellent

Idalia

Stayed 1 night in Oct 2024

8/10 Good

Ravi

Stayed 2 nights in Oct 2024

10/10 Excellent

Sahil

Stayed 5 nights in Oct 2024

10/10 Excellent

Cheuk Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband stayed 1 night. It was perfect for what we needed. Very pleasant, helpful staff at reception. Room was clean and tidy and towels and soaps were available and clean in the room. Used the bar in the evening and the staff were smashing. Very polite and just lovely. Thank you for a very good stay. We opted not to eat and so cannot comment on food or use of high chairs.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice technology at rooms. Small rooms but cozy and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving we were greated and helped through the check-in efficiently. We could choose the location of our room as well. The room had a large bed and great shower. You could also operate media, lights blinds and mood setting via an ipad provided which was fun. Food in the hotel was good quality and priced reasonably for the area.
Stayed 1 night in Oct 2024

6/10 Okay

Ian

Travelled with group
Stayed 2 nights in Aug 2024

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia, Nine Mile Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfortable bed. Nice lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Haley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, clean hotel and rooms. Location is about an 8 minute walk from the nearest train station.
Stayed 8 nights in Oct 2024

10/10 Excellent

Brad

Stayed 3 nights in Oct 2024