See all properties

citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Palace Theatre
    2 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • Buckingham Palace
    11 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design
Hotel Riu Plaza London Victoria
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1677)
The price is CA $588
per night
CA $705 total
includes taxes & fees
5 Dec - 6 Dec
Hotel Riu Plaza London Victoria

About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Westminster Abbey and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk - 0.4 km
  • Buckingham Palace - 11 min walk - 0.9 km
  • Westminster Abbey - 15 min walk - 1.3 km
  • Big Ben - 20 min walk - 1.7 km
  • Piccadilly Circus - 6 min drive - 2.9 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1111 out of 1452 reviews" "
Rating 8 - Good. 258 out of 1452 reviews" "
Rating 6 - Okay. 51 out of 1452 reviews" "
Rating 4 - Poor. 14 out of 1452 reviews" "
Rating 2 - Terrible. 18 out of 1452 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the Victoria station for getting around.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in London. Very convenient and close to anything you'd need.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Stayed 6 nights in Aug 2024

8/10 Good

Louise

Stayed 1 night in May 2024

8/10 Good

Kimberly, Victorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was wonderful. My only suprise was the size of the room. Only word tiny! I have heard this is the European standard and it was clean. Love using the IPad to run the room. If you don't mind tiny, i would definitely give it a 5 star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mian Muhammad Omer, SIALKOT

Liked: Staff & service, property conditions & facilities
Good property for family
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Terry, Santa Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place to stay very close to the Victoria underground station, which got us everywhere and directly across the street from the theater that was presenting Wicked, a very enjoyable musical. The breakfast was amazing.
Stayed 6 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
As usual a great experience from Citizen M, lovely staff, great hotel in a great position
Stayed 1 night in Aug 2024

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, except…
I love Citizen M, and have been to 7 so far! CM Victoria was no exception, but this time, got stuck in a sealed basement toilet which had key issues. Luckily I had my phone and I managed to get cell service even though it was in the basement, and luckily my friend picked up my call. Otherwise I could have been stuck there for hours until someone came down and noticed, because YOU CANNOT CALL THE HOTEL as they don’t have phone numbers!!!
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
quirky but clean and convenient
Stayed 4 nights in Aug 2024

10/10 Excellent

Avinash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. Clean room and common areas. Although the space in the room is small, it had all that was needed for a comfortable night's rest in the city. The bed was comfortable. The hotel is very close to public transportation. The only concern I had was that the AC didn't seem to adjust colder using the IPad. I will stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern and tidy
Stayed 1 night in Aug 2024

10/10 Excellent

Silvana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, the area was easy to get to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, clean and good location. Only negative was that the television stopped working on my last night. The front desk worker advised that he would reset the device and call back in ten minutes. He never called, then I called and he came to the room to check on it, once again he said he would come back in ten mins and never followed up. He could have just said he didn’t know how to fix it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service
Ive stayed at mamy CitizenMs around the world and i have stayed at this property before. This room was the worst. We eneded up in an accessible room with a broken shower, everything got wet. The bed was hard and the pillows weren't as comfortable as usual.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The people are amazing and the location is really convenient for exploring. Also very comfortable rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a refreshing change from chain hotels! Nice sitting rooms to meet, network or hang out. Fabulous breakfast. All lights, room temperature, tv, radio conveniently controlled from an ipad. Same ipad also has travel information, the menu, hotel booking etc. Staff are enthusiastic and helpful. Great water pressure and sound proofing and fast wifi for streaming and surfing. Huge fluffy towels.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and proximity to Victoria Station.
Stayed 2 nights in Aug 2024

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So I stay all over the world with M. But this one, maybe not again. I emailed the staff that i’d be coming in early. Receive and email in return, yes u can use the self service to check if rooms are available great. Then they don’t promise anything. No worries. But i came in at 930 and the lady at the desk would not let me touch the self check in. she actually stopped my hand from touching them! and said no rooms till 2pm? I said i was told if one was clean earlier i could try to check in. She said , not possible! First look at your emails you send to guest when they request earlier check in. It says you can use the self checkin and no promises. But how did our like front desk clerk know there are no rooms available? she didn’t even look, worse she was nasty when i brought up the email id received. And the day i checked out earlier in the morning she spent 45 minutes in side and outside the hotel complaining loudly so i could hear. I guess she’s not a happy person, too bad. also the last day the air conditioning was leaking from the ceiling all over the floor. when i came to the front desk, he said try turning your a/c off for the night. Really hottest day of the year , solution was turn it off? interesting stay:)
Stayed 4 nights in Aug 2024

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant little gem
Trip with daughter to London, was really nice room, she loved the iPad controls. Would highly recommend and definitely stay here on next visit
Stayed 1 night in Aug 2024

10/10 Excellent

Hala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great amenities and very helpful staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jakub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024