citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Exterior
Interior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    ‪3 min walk‬
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1200 out of 1567 reviews" "
Rating 8 - Good. 277 out of 1567 reviews" "
Rating 6 - Okay. 55 out of 1567 reviews" "
Rating 4 - Poor. 16 out of 1567 reviews" "
Rating 2 - Terrible. 19 out of 1567 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Christian, HIGHLAND VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Stayed 1 night in Oct 2024

8/10 Good

Randee

Travelled with family
Excellent staff!! Nice clean rooms! Love the king sized bed! There are pros and cons to the location. Nice to be close to big train and bus hubs. We easily walked to our bus tours. Lots of fast food options in the area. Not too far from many big attractions. It is a very noisy neighborhood which made it difficult to sleep at night. Also kind of a dirty neighborhood with a high homeless population. They didn’t bother us though. The hotel itself was outstanding. I might request that they make the mattresses softer, and the windows more sound proof. A white noise app on the tablet would help too! And an option to turn off more lights without turning them all off.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo, Parkland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value proposition. Will stay in CitizenM hotels again
Stayed 3 nights in Sep 2024

10/10 Excellent

QUENNIE

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in central London. Clean. Staff is helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and safe. Easy/own check in and check out. Bar/cafe restaurant convenience was excellent. Top notch
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

2/10 Terrible

Lucie

Ridiculous
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Hector O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London weekend
Great location, clean and safe. Walking distance to Victoria Station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
I had a great experience. The staff were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Courtney, Southfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the technology and look and feel of the property!
Stayed 5 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and have extended it
Stayed 1 night in Oct 2024

10/10 Excellent

Vit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice a clean. They are downtown London next to a train station so there are quite a few homeless people
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and colorful hotel. Lobby was a great hangout for drinks.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Colin P

Stayed 4 nights in Sep 2024

10/10 Excellent

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Oct 2024