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Clayton Hotel City of London

4.0 star property
4-star hotel near Tower of London

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Clayton Hotel City of London

Junior Suite
Bar (on property)
Reception
View from property
Deluxe Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Brick Lane
    ‪4 min walk‬
  • Liverpool Street
    ‪11 min walk‬
  • Tower of London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.0 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(42 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Pillowtop beds, minibar, in-room safe, laptop workspace

Executive Double Room

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

City center retreat .With a stay at this Tower Hamlets hotel, you'll be within half a mile (1 km) of Tower of London and 2 miles (3 km) of The Shard. London Eye and The British Museum are also within 3 miles (5 km).

What's nearby

  • Tower of London - 11 min walk
  • Tower Bridge - 15 min walk
  • The Shard - 5 min drive
  • London Eye - 10 min drive
  • Big Ben - 10 min drive

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Clayton Hotel City of London

4-star hotel near Tower of London
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Clayton Hotel City of London.

This 4-star London hotel is smoke free.

  • 212 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Clayton Hotel City of London offers 212 accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, English, French, Irish, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16 for adults and GBP 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but Expensive
Hotel nice but no tea in the room (only green and pepermint). Bed was comfortable. Breakfast was extra and very expensive. Good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night and needed an early check in as I was sick. Front desk staff waived half my early check in fee without me even asking. Room was across the elevator and I could hear the noise in the hallway very clearly however it was nothing some earplugs couldn’t sort out. No conditioner in the bathroom shower so bring your own!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

James F R

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, close to Spittlefields. Staff was extremely friendly and helpful. My only complaint was that it was impossible to figure out how to work the air conditioning, a tutorial at check-in would be extremely helpful. Otherwise totally would stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

K

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicky, Jacksonville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was close to the underground/metro/subway it was convenient to get around. The room I expected and paid for which was a double deluxe that would be bigger and have a king size bed it did not. I felt cheated. The people were nice and it was a convenient spot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nayeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was great! Incredibly convenient, clean, walkable, and hospitable staff. The breakfast was phenomenal, such a good variety of options. The room was small but very clean and modern. It had everything needed to make us comfortable for six nights!
Stayed 6 nights in Sep 2024

8/10 Good

Sefton

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Darva

Travelled with group
Liked: Cleanliness
The room was clean and nice enough, but not very functional. Very dim lighting, washcloths only provided if you are in a "premium" room. The building across the street has rooms that look directly into your room, so keep that in mind. Did not eat at the restaurant. Great location next to tube station with easy access to the rest of the city.
Stayed 3 nights in Sep 2024

8/10 Good

MAYSHA

Stayed 5 nights in Aug 2024

4/10 Poor

Becca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean but was given a wheelchair accessible room which meant the bathroom sink was very low and had a wet room which made the floors slippery and dirty. Also used the late night room service to order pizza, which took over an hour before we headed down to reception to find no one had checked to receive the order, member of staff was just sat on the sofa on his phone and not very helpful. Told us to wait a couple minutes, which I assume they then went and sorted the food after we questioned where it was. An hour and a half after ordering, the pizza turned up and it was pepperoni when we ordered cheese as I am vegetarian and it was barely just cooked.
Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Not thrilled about the early check in fee but great location and space. Staff was friendly. Would definitely come back. Neighborhood is not the greatest and no parking in front of the hotel. Stay with a family of four and it felt great.
Stayed 4 nights in Sep 2024

6/10 Okay

Rebecca

Business traveller
It was hard to get in the hotel at night. Chain fence around the block it is on. Hotel has no road frontage to even find it. Area not the best around hotel. They need to make a way to get into the building from the back side, especially at night.
Stayed 5 nights in Sep 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was quiet, bed was comfortable, food at the restaurant not amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Charndeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really clean hotel. Comfortable rooms and well laid out. Breakfast was excellent. Had evening meal one night which was good too. Great gym as well. Highly recommend
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location and facilities
Was good stay and rebooked to stay longer as work commitments meant I needed to stay in London longer.
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay here! Ordered room service a couple of times and they were friendly and prompt! The room was clean - was a good size. The bed was comfortable. Walking through doors, was rarely greeted by the front desk, but not a big deal.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, place. Thanks so much for a camile he was amazing! Definitely will be back
Stayed 1 night in Aug 2024

8/10 Good

Xin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is just few steps away from the underground (Aldgate East), super convenient for tourists hop on the train, walkable distance to Tower bridge and Tower of London. Hop-on &Hop-off bus stop is also close by, if you choose to lay back to enjoy the city view and attractions without much walking. The staff work at the kitchen/ breakfast are super kind and friendly. I have to say they are hard workers and very decent. I appreciate their service & help during the stay
Stayed 5 nights in Aug 2024