Bensham Manor stay.Your stay at this Bensham Manor hotel places you within 9 miles (15 km) of London Eye and Big Ben. Buckingham Palace and London Bridge are within 9 miles (15 km).
What's nearby
Selhurst Park Stadium - 17 min walk - 1.5 km
Crystal Palace Park - 6 min drive - 4.3 km
Clapham Common - 12 min drive - 9.2 km
Big Ben - 20 min drive - 14.3 km
Buckingham Palace - 22 min drive - 14.7 km
Getting around
Croydon Thornton Heath Station - 3 min walk
Centrale Tram Station - 4 min drive
Heathrow Airport (LHR) - 74 min drive
Restaurants
Railway Telegraph - 2 min walk
Prince George - 11 min walk
Pawsons Arms - 11 min walk
Jerk Chicken Cuisine - 9 min walk
Diners Delight Cafe - 6 min walk
About this property
Crystal Lodge Hotel
Thornton Heath hotel in Bensham Manor area
As a guest of Crystal Lodge Hotel, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Crystal Lodge Hotel also features a garden, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This Thornton Heath hotel is smoke free.
14 guestrooms or units
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
BBQ grill(s)
No smoking on site
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
LED TV
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private or shared bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Limited room service
Microwave on request
Refrigerator on request
Shared kitchen access
More
Ceiling fan
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for GBP 20.0 per stay.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: GBP 10 per night
Crib (infant bed) fee: GBP 20.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Property is also known as
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath
Crystal Lodge Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very dirty, poor condition. 2 of 4 guests opted to book other rooms upon seeing the room. Even the staff told us we shouldn’t have bothered with crystal lodge.
Max
Stayed 1 night in Dec 2024
8/10 Good
Ade
25 Nov 2024
Liked: Staff & service, amenities
Wonderful staff, the room was very warm and comfortable! Shared bathroom and kitchen were clean too! It felt like more like a large house than a hotel, which might be great for some.
The staff had every possible amenity I required and I'm grateful for the extended stay despite my late check in.
Just be aware that as it's close to the high street (not necessarily a bad thing), you might get the odd busy traffic noise near you.
Good, decent place to sleep for the night for a decent price.
Ade
Stayed 1 night in Nov 2024
10/10 Excellent
Melvin
20 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Goid value
The gentleman at xheck in was very nice and so helpful
Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs
Good value would stay again
We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting>
However Walid made up for the lodges short comings with his warm welcome
Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Marcia
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveller
Travelled with group
18 Aug 2024
Liked: Staff & service
Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Nice and friendly staff.
Our family room was all new beds so I could sleep well.
I just feel bad for another customer.
My children were so happy stay here so running around and making noise.
Nozomi
Stayed 8 nights in May 2024
8/10 Good
Shayan
Travelled with family
25 May 2024
Shayan
Stayed 1 night in Apr 2024
6/10 Okay
Tony
25 Apr 2024
Liked: Staff & service
It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.