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DoubleTree by Hilton Hotel London -Tower of London

4.0 star property
4-star hotel near Tower of London

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Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

Terrace/patio
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
2 bars/lounges, cocktail bar, lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Sky Garden
    ‪7 min walk‬
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite, Accessible, Non Smoking

City Suite, Accessible, Non Smoking

City Suite, Accessible, Non Smoking

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Atrium)

Suite, 1 King Bed, Non Smoking (Atrium)

Suite, 1 King Bed, Non Smoking (Atrium)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite, 1 King Bed, Non Smoking

City Suite, 1 King Bed, Non Smoking | Living area

City Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower | Living area

Executive Room, 1 King Bed, Tower

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (6453)
The price is CA $203
per night
CA $243 total
includes taxes & fees
21 Feb - 22 Feb
The Tower Hotel, London

About the area

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find Tower of London and Tower Bridge. Also, St Katherine's Dock is within half a mile (1 km) and Borough Market is within 2 miles (3 km).

What's nearby

  • Tower of London - 8 min walk
  • Tower Bridge - 9 min walk
  • Borough Market - 16 min walk
  • The Shard - 17 min walk
  • Trafalgar Square - 8 min drive

Getting around

  • Fenchurch Street Station - 1 min walk
  • Tower Hill Station - 3 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬2 min walk
  • ‪cloudM Tower of London - ‬2 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬1 min walk
  • ‪Cheshire Cheese - ‬1 min walk

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star hotel near Tower of London
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A 24-hour fitness center, a rooftop terrace, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel London -Tower of London. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 583 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 2010
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and minibars. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 40.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: GBP 24.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • Free daily reception

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 1
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch TV
  • Cable channels
  • DVD player

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay
  • Weight limit: 77 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.50 per person
  • Self parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1089 reviews
Rating 8 - Good. 285 out of 1089 reviews
Rating 6 - Okay. 119 out of 1089 reviews
Rating 4 - Poor. 56 out of 1089 reviews
Rating 2 - Terrible. 43 out of 1089 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed for our stay in London for a Theatre visit. With some mobility issues it was convenient for transport around, tube, taxi etc. The staff were very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Ferhana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay Good breakfast Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Stayed 1 night in Nov 2024

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location,very good breakfast,perfect rooftop bar with nice views of Tower Bridge and Shard.Rooms are well equipped,however need some renovation.The corridor on the third floor had a unpleasant smell.Good and helpful staff.
Stayed 1 night in Oct 2024

4/10 Poor

Liam

Disliked: Staff & service, property conditions & facilities
Stayed at this hotel for a special occasion (engagement) after paying over 200 pound for the night was very disappointed the room we booked was not how it was described on the pictures and info very small basic considering they state this type of room as queen room also central heating did not work so very cold got stuck in the lift for 10 mins pressed the emergency bell and got no response. We then finally got out notified staff and they did not seem to care woke up the next morning to go down for breakfast and got told this was not included even though we had paid a lot of money for the night overall prices were very high 10 pound for a slice of toast overall experience was not as it was advertised rooms were nothing as they were in the pictures 40 pound to park the car and then got stuck in car park for 25 mins befor someone actually let us out medication bottles in the car park not a pleasant site will not be returning and fighting for a refund
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs to be updated and remodeled.
The concierge and staff were wonderful. The hotel, however, needs to be updated. The carpet in the hallway looked old and smelled strongly of some sort of freshener (trying to cover up another smell?). Our biggest complaint was the lack of electrical outlets. There were none on one side of the bed so my phone with my alarm had to be on the other side od the room. The only plug in the bathroom was for shavers so we both had to do our hair in the little, poorly lit, mirror in the bedroom area. Also, the water pot for making coffee was hidden in the bottom drawer.
Stayed 4 nights in Oct 2024

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started our anniversary trip in a different hotel and had such a horrible time after 1 1/2 days we switched in the middle of the night to here. We explained to the night manager and staff what happened and they practically jumped over the desk to help us- they gave us extra goodies and escorted us to our room to make sure everything was perfect. We could not have been happier & have declared we are only staying DoubleTrees going forward.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aiesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, approachable and friendly. Always very welcoming. Room was spacious, clean and safe. Perfect area, will definitely stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Bendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice welcome. Hotel is really close to Tower Hill undeground so great location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Juan Carlos, Miramar

Stayed 4 nights in Sep 2024

10/10 Excellent

Rubila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Cathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff when on site. From the front desk to restaurant and bar, all good. Housekeeping and custmomer services were great. I Unfortunatly left an old jumper in room that had sentimental value and did not realise till on way home. I contacted reception, and within a few hours it was found, packed and sent back to me. A measure of a good hotel can be taken, when the service remains high, even when you have spent your money and checked out. Great service!
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate, it was facing inside onto the atrium so a little darker and compact but had all the facilities such as tea making and a fridge. Everything was lovely and clean and the bed was comfortable. There was a downside as the hotel has a roof garden which is open until 2am Friday and Saturday. The noise from the bar was very loud and I struggled to sleep the first night. Interestingly at check-in she mentioned we had a nice quiet room! Quiet it was not!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juanita

Stayed 6 nights in Sep 2024