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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property
4-star eco-certified hotel near Thames River

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Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Exterior
Lobby sitting area
Exterior
Room, 1 King Bed, Corner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Gym
  • Bar
  • Pet-friendly

Explore the area

Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Richmond Park
    ‪4 min drive‬
  • Hampton Court Palace
    ‪7 min drive‬
  • Twickenham Stadium
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom

Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room (Guest)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the area

Kingston Upon Thames

City center retreat .Within a 10-minute walk of this Canbury hotel, you'll find Thames River and Rose Theatre Kingston. Hampton Court Park and Bushy Park are also within half a mile (1 km).

What's nearby

  • Bushy Park - 9 min walk - 0.8 km
  • Richmond Park - 4 min drive - 1.9 km
  • Hampton Court Palace - 7 min drive - 5.0 km
  • Chessington World of Adventures - 13 min drive - 9.1 km
  • Twickenham Stadium - 13 min drive - 8.4 km

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Nespresso Boutique - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Carluccio's - ‬5 min walk
  • ‪Beanberry - ‬4 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

4-star eco-certified hotel near Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

  • 146 guestrooms or units
  • Built in 2016
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 28 per night)
  • Street parking available
  • Secured, covered self parking on site (GBP 28 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
  • Covered self parking fee: GBP 28.00 per night
  • Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus GBP 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 411 out of 745 reviews
Rating 8 - Good. 234 out of 745 reviews
Rating 6 - Okay. 51 out of 745 reviews
Rating 4 - Poor. 32 out of 745 reviews
Rating 2 - Terrible. 17 out of 745 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zekiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, comfortable stay

Easy check in, clean and spacious room. Could hear some traffic / train noise but not enough to disturb sleep. Parked in multistory across the road, which was £20 overnight.
Stayed 1 night in Jan 2025

6/10 Okay

Sung Min

Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed our stay.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio, Adderbury

Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking facility. There is a multistory car park nearby but after 11pm no access to your vehicle. All doors are chained up. Had to find a route to crawl through to get back to car for medication. They have no keys. This is false advertising to say there are car park facility's. Parked at 4pm left at 10am = £24? Seriously, I have travelled UK for these hours never had such a high expense!
Stayed 1 night in Dec 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, however didn't realise there was an NHS awards party a few doors along from and boy, they can party!
Stayed 1 night in Nov 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hillary

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamsin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, nice modern rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
There was no daily room service unless requested. TV doesnt work. No complimentary water unless Hilton Gold members.
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Business traveller
Absolutely dreadful stay I was there for 2 nights without any heating it was -2 outside and not much warmer in the building, people were eating in the restaurant with coats scarves and hats on!! The hotel staff weren’t helpful and no sign of compensation
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and well designed room. Friendly staff and good restaurant with plenty of choice on the menu. The lobby was also comfortable for spending a little time before we left to go to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loads of dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Amazing stay with friendly and helpful staffs. Rooms are clean and fantastic location. Definitely will have another stay in the future.
Stayed 1 night in Nov 2024

6/10 Okay

Wayne, Kingwood

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is next to the rail station
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

10/10 Excellent

john a

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024