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DoubleTree by Hilton London West End

4.0 star property
4-star hotel near The British Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Reception
Bar (on property)
Exterior
Staircase

Reviews

7.8 out of 10

Good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    3 min walk
  • The British Museum
    5 min walk
  • Covent Garden Market
    13 min walk
  • London (LHR-Heathrow)
    50 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Superior)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

Similar properties

Room

Zedwell Piccadilly Circus

Free WiFi
Air conditioning
24/7 front desk
Soundproof rooms
3.7 out of 5, Good, (4441)
The price is CA $342
per night
CA $410 total
includes taxes & fees
8 Dec - 9 Dec
Zedwell Piccadilly Circus

About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit The British Museum and Russell Square, both within a 5-minute walk. Leicester Square and Piccadilly Circus are also within 2 miles (3 km).

What's nearby

  • Russell Square - 3 min walk - 0.3 km
  • The British Museum - 5 min walk - 0.4 km
  • Covent Garden Market - 13 min walk - 1.2 km
  • Piccadilly Circus - 20 min walk - 1.7 km
  • Trafalgar Square - 4 min drive - 1.9 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Spaghetti House - ‬4 min walk
  • ‪Glasshouse - ‬2 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton London West End

4-star hotel near The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.
  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 984 ft (GBP 35.95 per day)

Food and drink

  • Breakfast available for a fee: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1007 reviews" "
Rating 8 - Good. 352 out of 1007 reviews" "
Rating 6 - Okay. 138 out of 1007 reviews" "
Rating 4 - Poor. 108 out of 1007 reviews" "
Rating 2 - Terrible. 64 out of 1007 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Madelin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and lots of them
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
18 th birthday celebration
Birthday celebration, my daughter was given some chocolates on arrival and the room was set up with some cake and a lovely message which was a nice surprise. View was of a wall, but we were in central London and didn’t spend much time in the room so it didn’t matter. Staff were very friendly and attentive on arrival and departure. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Janet, Midland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the most comfortable bed but enjoyed our room otherwise. Would have been nice if the TV volume could have gone higher than 18. Staff was great about helping us stow our luggage and was quick to get it for us when ready for check in.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location love the ease of transportation to the cruise terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Grainne

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

8/10 Good

Debbie

Stayed 1 night in Aug 2024

6/10 Okay

Janet, Millom

Travelled with family
Beds awfully hard, didn’t sleep well at all
Stayed 1 night in Jul 2024

10/10 Excellent

Wladimir, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hilton property. Book directly from Hilton Honors app.
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The main entrance is impressive and clean. The staff were pleasant. We quickly stored our bags in the room and went the theatre. On returning we noticed that the sink was cracked, the bathroom door wouldn’t shut, bath and sink stained and finally and most important only one tea bag and milk for both of us. Breakfast was lovely but the greeting was non informative or helpful. The other staff were great. On my experience I’ve had better from a multi budget establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Chienchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King sized room
I booked a double room and was upgraded to a king sized bed, it was a good room. TV worked well, shower was good, air conditioning was good. Only downside was no view or windows did not open. But it was quiet.
Stayed 1 night in Aug 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light switches in the room for the bedside lamps switched the opposite sides 😆
Stayed 1 night in Jul 2024

8/10 Good

MARIA L

Liked: Cleanliness, staff & service
Our stay was good cordial staff One thing we were with an elderly person and practically no facilities for her age 91
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frendly and well located for exploring
Hassan on the front desk was wonderful and all the staff so friendly and courteous.
Stayed 1 night in Jul 2024

6/10 Okay

Peter

Liked: Staff & service
Room was extremely small (couldn't even open the door properly). Air conditioning was noisy and the doors and walls were scratched up and damaged. I will stay in the Premier Inn next time.
Stayed 1 night in Jul 2024

8/10 Good

Paula

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
The rooms are very very small. We had a junior suite and could only open 2 luggage at a time. It’s ok for 2 guest but not 3 unless traveling light.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Stayed 1 night in Jul 2024

8/10 Good

Josh

Stayed 2 nights in Jul 2024

8/10 Good

Paul

Nice staff and well kept hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

DEVAL, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Terrific spot for sightseeing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff were amazing, even got a free upgrade. Would definitely recommend.
Stayed 1 night in Jul 2024