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Ember Locke Kensington

4.0 star property
4-star hotel near Kensington High Street

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Photo gallery for Ember Locke Kensington

Lunch and dinner served, Mediterranean cuisine
Bar (on property)
Garden
Bar (on property)
Cafe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
202-220 Cromwell Road, London, England, SW5 0SW
  • Kensington High Street
    ‪9 min walk‬
  • Royal Albert Hall
    ‪3 min drive‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Family Room

Family Room | Property amenity

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen

Locke Studio - Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Open Plan Suite

One Bedroom Open Plan Suite

One Bedroom Open Plan Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Duplex Apartment

One Bedroom Duplex Apartment | Living area

One Bedroom Duplex Apartment

  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Locke Room

Locke Room

Locke Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio

City Studio

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Double Room

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1014)
The price is CA $244
per night
CA $293 total
includes taxes & fees
23 Mar - 24 Mar
The Resident Kensington

About the area

London

London City Centre stay.A stay at this London City Centre hotel places you within half a mile (1 km) of Kensington High Street and 2 miles (3 km) of Royal Albert Hall. Westfield London Shopping Centre and Natural History Museum are also within 2 miles (3 km).

What's nearby

  • Kensington High Street - 9 min walk - 0.8 km
  • Natural History Museum - 15 min walk - 1.3 km
  • Royal Albert Hall - 3 min drive - 1.9 km
  • Kensington Palace - 3 min drive - 1.8 km
  • Hyde Park - 3 min drive - 2.3 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Devonshire Arms - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Prince of Teck - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Ember Locke Kensington

4-star hotel near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ember Locke Kensington also features a garden, laundry facilities, and an elevator. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 121 guestrooms or units
  • 9 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 46
  • Grab bar near toilet
  • Toilet grab bar height (inches): 26
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 40 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 509 out of 716 reviews
Rating 8 - Good. 144 out of 716 reviews
Rating 6 - Okay. 37 out of 716 reviews
Rating 4 - Poor. 13 out of 716 reviews
Rating 2 - Terrible. 13 out of 716 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The location is awesome for accessibility to everything. The staff was also awesome, extremely friendly and helpful!
Stayed 12 nights in Jan 2025

4/10 Poor

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Ember Locke in London is beautifully designed and super stylish, but the service was incredibly disappointing. When we arrived at 10:00 am after an overseas overnight flight, we asked for an early check-in to rest before a gala we were attending at 6:00 pm. The staff assured us they would prioritize cleaning our room and made it seem like they would take care of us. However, after waiting in the lobby for hours, we didn’t receive our keys until 3:55 pm—just five minutes before standard check-in time. It was clear no real effort was made to accommodate us. Additionally, the breakfast experience was equally frustrating. The restaurant often had no staff present, leaving us waiting over 20 minutes on several occasions. One morning, despite arriving at 10:45 am, we were told we missed breakfast service, which ended at 11:00 am, due to the delay in being attended to. We noticed other guests experiencing similar frustrations, making it clear these issues are systemic. While the design is stunning, the lack of service made for an extremely disappointing stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our honeymoon and it was incredible. Such a cute spot & in a safe location close to public transport. The downstairs had the cutest bar and coffee shop, too!
Stayed 7 nights in Nov 2024

10/10 Excellent

Alexandra, Tenafly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel/ property. Will definitely be returning for my next trip to London. It was a fantastic location with a great co working space, decorated beautifully. It felt more like a social club than a hotel. I would definitely come back for a longer stay. My ONLY issue was the lack of lighting in the room. Made it very hard to get ready and just function in general, the room was very dark
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Arriving at Amber Locke we met John at the Front Desk who was extremely caring, friendly and helpful. He stayed kind through the entire stay. I am sorry we didn't see him to say goodbye, but we would definitely return to Amber to say hello once again. Thank you!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kensington Gem
The Hotel was lovely - great location, very Moroccan feel to the decor, rooms were spacious and comfortable. The onsite restaurant had just had all new staff, so service was a little chaotic but the food was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Very quiet. Nice staff.Stayed in a medium studio which could have used more lighting. Hallways very hot, so never had to turn on room heater. Only issue was it took a long time to get hot water in the bathroom. Not sure if this was because it utilized hot water on demand or because we were on the 6th floor and the boiler was far far away. Would recommend and stay there again
Stayed 8 nights in Nov 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice and friendly ! Great amenities and location!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, had everything I needed. Especially loved having laundry available. Great location!
Stayed 5 nights in Nov 2024

6/10 Okay

Bill

Stayed 7 nights in Nov 2024

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the staff to the room to the surrounding neighborhood was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reasonably priced hotel in central London
Great find, good location and staff so friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

alan

Stayed 1 night in Nov 2024

10/10 Excellent

Xudong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, reliable though a bit pricey.
Stayed 1 night in Nov 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time at Ember Locke, the space was cozy and homey. Exactly what I was seeking. The staff was also very accommodating and friendly. We had a little temperature issue with my room But they took are of it very quickly by switching out my room~
Stayed 4 nights in Nov 2024

10/10 Excellent

PRIMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Nov 2024

10/10 Excellent

PRIMO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to all areas of venture
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an early paid check in with Precious. Staff over our week were responsive in person and on Whatsapp. Our upstairs was hot (up to 26) so we had to keep the living area downstairs cool(19) to compensate. The fan provided helped move the air around. Love the atmosphere, services and location.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very cute place! Great location and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable and well designed room. Warm friendly welcome. The ac didn’t work but it was very cold outside so we opened the window. Ambient temperature in the room was too warm for sleeping otherwise. Apart from this perfect stay, clean well appointed room and super quiet. Gym is a bit sparse so wouldn’t bother with this.
Stayed 4 nights in Nov 2024

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 3 nights in Nov 2024