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Grosvenor House Suites

5.0 star property
5-star luxury aparthotel near Hyde Park

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Photo gallery for Grosvenor House Suites

Property entrance
Kensington Penthouse
Mayfair Penthouse | Living area
Knightsbridge Penthouse | Living area
Grosvenor Penthouse | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Park Lane, (corner of Mount Street), London, England, W1K 7TN
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪7 min walk‬
  • Piccadilly
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Knightsbridge Penthouse

Knightsbridge Penthouse | Living area

Knightsbridge Penthouse

  • 368 sq m
  • 4 bedrooms
  • 1 bathroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Kensington Penthouse

Kensington Penthouse

Kensington Penthouse

  • 400 sq m
  • 4 bedrooms
  • 1 bathroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Grosvenor Penthouse

Grosvenor Penthouse | Living area

Grosvenor Penthouse

  • 448 sq m
  • 5 bedrooms
  • 1 bathroom
  • Park view
  • Sleeps 10
  • 4 King Beds and 2 Twin Beds

View all photos for Studio Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior Suite

Fridge, microwave, oven, stovetop

Two Bedroom Superior Suite

  • 113 sq m
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Mayfair Penthouse

Mayfair Penthouse | Living area

Mayfair Penthouse

  • 370 sq m
  • 4 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for City Suite

51-inch flat-screen TV with digital channels, TV, books

City Suite

  • 175 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Hyde Park Suite

51-inch flat-screen TV with digital channels, TV, books

Hyde Park Suite

  • 223 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for One Bedroom Park Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Park Suite

  • 55 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

One Bedroom Deluxe Suite

  • 66 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Park Suite

Fridge, microwave, oven, stovetop

Two Bedroom Park Suite

  • 95 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Westminster Suite

Westminster Suite | Living area

Westminster Suite

  • 183 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

Studio Deluxe Suite

  • 48 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serpentine Suite

Serpentine Suite | Living area

Serpentine Suite

  • 158 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for One Bedroom Superior Suite

51-inch flat-screen TV with digital channels, TV, books

One Bedroom Superior Suite

  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

Two Bedroom Deluxe Suite

  • 115 sq m
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Superior Suite

Three Bedroom Superior Suite | Living area

Three Bedroom Superior Suite

  • 130 sq m
  • Studio
  • 1 bathroom
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

Similar properties

Living area

Cheval Knightsbridge

  • Kitchen
  • Washer
  • Dryer
  • Pet-friendly
4.8 out of 5, Exceptional, (79)
The price is CA $641
per night
CA $770 total
includes taxes & fees
2 Mar - 3 Mar
Cheval Knightsbridge

About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre aparthotel, you'll find Hyde Park and Marble Arch. Oxford Street and Buckingham Palace are also within 2 miles (3 km).
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Hyde Park - 2 min walk
  • Marble Arch - 7 min walk
  • Oxford Street - 15 min walk
  • Buckingham Palace - 18 min walk
  • Piccadilly Circus - 4 min drive

Getting around

  • London Victoria Station - 4 min drive
  • Marble Arch Underground Station - 6 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Marriott Grosvenor House Executive Lounge - ‬1 min walk
  • ‪Hideaway - ‬4 min walk
  • ‪North Audley Cantine - ‬7 min walk
  • ‪The Connaught Patisserie - ‬5 min walk
  • ‪Connaught Bar - ‬6 min walk

About this property

Grosvenor House Suites

5-star luxury aparthotel near Hyde Park
As a guest of Grosvenor House Suites, you'll find a 24-hour fitness center, spa services, and multilingual staff. WiFi is free in public spaces. The luxury Grosvenor House Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 5-star London aparthotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Grosvenor House Suites offers 130 accommodations with all-in-one washer/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. 51-inch flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, English, Filipino, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (GBP 60 per day)

Family friendly

  • Children stay free (see details)
  • Babysitting (surcharge)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Freezer

Dining

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 42-42 for adults and GBP 16-16 for children
  • Dining table
  • Minibar
  • Private picnics
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Rollaway/extra beds: GBP 96.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Free toiletries
  • Shampoo
  • Slippers
  • Bidet
  • Hair dryer
  • Toilet paper
  • Bathrobes

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 51-inch flat-screen TV with premium channels
  • Books
  • Pay movies

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • GBP 18 per pet per day
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Soundproofing
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • Near a train station
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • 24-hour fitness center
  • Nature reserve
  • Bicycle rentals on site
  • Casino nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 130 rooms
  • 7 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 18 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 96.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 42 to 42 for adults, and GBP 16 to 16 for children
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 18 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 96.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Grosvenor House Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious suites, excellent staff, very good breakfast included
Stayed 7 nights in Mar 2024

8/10 Good

Adel, Zahra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, helpful stuff .
Stayed 8 nights in Aug 2023

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 7 nights in Nov 2022

10/10 Excellent

ABDULAZIZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
Stayed 7 nights in Feb 2020

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

6/10 Okay

Omar

Travelled with group
Liked: Room comfort
Not bad
The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Stayed 7 nights in Nov 2019

10/10 Excellent

Taibah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2019

10/10 Excellent

Chularatana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2019

6/10 Okay

Mazen

Disliked: Cleanliness
Stayed 10 nights in Mar 2019

10/10 Excellent

Thamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
Stayed 8 nights in Mar 2019

8/10 Good

jaber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 10 nights in Oct 2018

6/10 Okay

MOHAMMED

Really good
Really nice hotel I liked everything except that I booked park view and didn’t get it.
Stayed 8 nights in Aug 2018

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful with some problems
All very good except for the fact that a man came in our room with a "NON DISTURB" sign in the door. My wife was in bed and had to scream... In my view, for the price they charge, the restaurant should have more well prepared professionals even if they are quite nice and polite. Having said that, I still would return as the facilities and location are wonderful. I am sure the management will do their utmost to correct the problems.
Stayed 14 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2018

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay at the Grosvenor Suites
Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, centrality of location and spaciousness. We were upgraded to a well stocked, light and airy 2 Bedroom apartment which was cleaned daily and refreshed every evening. Would have loved a room overlooking the park but I guess you cannot have everything!

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!

6/10 Okay

Raghunandan

Liked: Staff & service, property conditions & facilities, room comfort
London
Room Service was extremely expensive one pasta was £30 pounds. It's more like 7 star prices but unheard of by them as well. Mini bar bill of 6 non alcoholic things was £81.

8/10 Good

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe in London
Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Amazing hotel and service

10/10 Excellent

Marcia , Seattle, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, superb staff, beautiful room!
Our beautiful accommodations and the exceptional service from hotel staff made this the memorable time in London we had hoped for on this special birthday trip with family. This was our second time staying at the Grosvenor House Suites and we will always return when in London. They make it feel like home!

10/10 Excellent

David, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family
Big rooms, view over the park (pay for the park view room), extraordinary staff, super convenient location, simple but critical amenities (washer dryer!) and service, service, service. If you're on business, brought the family and are there for a week plus, there is no better value in London. Truly a place where a high price delivers a higher return.