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Heeton Concept Hotel Kensington

3.0 star property
Victorian hotel near Design Museum

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Heeton Concept Hotel Kensington

Front of property - evening/night
Lobby sitting area
Shower, free toiletries, hair dryer, towels
Family Double Room
Executive Room | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-25 Hogarth Road, London, England, SW5 0QJ
  • Cromwell Road
    ‪3 min walk‬
  • Kensington High Street
    ‪12 min walk‬
  • Design Museum
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Lite Double Room

Lite Double Room

Lite Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

London

London City Centre stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Design Museum and Natural History Museum. Victoria and Albert Museum and Science Museum are also within 2 miles (3 km).

What's nearby

  • Natural History Museum - 15 min walk
  • Royal Albert Hall - 3 min drive
  • Kensington Palace - 4 min drive
  • Hyde Park - 4 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Earl's Court Station - 3 min walk
  • West Brompton Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Over Under Coffee - ‬1 min walk

About this property

Heeton Concept Hotel Kensington

Victorian hotel near Design Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Heeton Concept Hotel Kensington.

This Victorian London hotel is smoke free.

  • 115 guestrooms or units
  • 6 levels
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel Kensington offers 115 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, Bulgarian, Chinese (Cantonese), English, French, Greek, Hindi, Italian, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Children's games
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Heeton Concept Hotel Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 317 reviews" "
Rating 8 - Good. 101 out of 317 reviews" "
Rating 6 - Okay. 61 out of 317 reviews" "
Rating 4 - Poor. 27 out of 317 reviews" "
Rating 2 - Terrible. 14 out of 317 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
You get what you’re paying for
It’s a good hotel for the price. Rooms aren’t huge, and they can get stuffy, but they’re comfortable for a short term stay. It’s very close to Earls Court Station, so you have easy to the rest of London from there. There’s quite a few restaurants within walking distance, as well as a Tesco supermarket less than a 15 minute walk away for groceries or what not. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmadsho

Stayed 2 nights in Oct 2024

8/10 Good

Deborah, Sarasota

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room smelled of cigarette smoke. Otherwise a great room!
Stayed 1 night in Oct 2024

4/10 Poor

Aster

Travelled with family
Disliked: Cleanliness, room comfort
Buyer beware!
Stayed at Heeton Concept Hotel 10/20/24-10/24/24. London is incredibly expensive. 1st room was below ground level- a basement. It was damp, musty, and dirty. Mold stains on the baseboards. The walk from the elevator to the room was smelly and forbearing. We asked to be moved. While in the lobby, another guest asked to be moved to a different room too. We changed rooms the next day. The 2nd room was cleaner but still smelled of mildew and old smoke. We lit 3 candles our entire stay. I will say the bathrooms in both rooms were newly renovated. However, ventilation was poor. The staff tried very hard to accommodate us. However, they're fighting a losing battle. Hotel infrastructure is not their fault. Not family, nor solo female-friendly. Lots of homeless in the area. Witnessed food theft at Gregg's one morning. Be in the room by 11 pm. The Underground and several food options are nearby. You may be tempted to stay here because of the cheaper rate. Really THINK about it. It's still expensive by most standards. I'd say respectable London lodging runs about $250 a night. Not what I'm used to paying, but what it is. Prepare more.
Stayed 3 nights in Oct 2024

10/10 Excellent

cesar

Stayed 6 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Amenities
Shower was very small.
Stayed 1 night in Oct 2024

10/10 Excellent

Akshita

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fab location, super quiet night but right by some fab restaurants / pubs and so close to the tube.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I don't like is they don't have at least one microwave oven in the hotel, Aside from that the place are very nice and excellent !
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudio Lupo

Stayed 1 night in Sep 2024

6/10 Okay

Angela

Liked: Staff & service
The air conditioning did not work in our room. The staff was nice and showed us 2 other rooms but the air didn’t work in those either so we didn’t bother moving. Our traveling companions in another room had great air conditioning so we knew it was possible, just not for us. The neighborhood is not what we expected for Kensington, the streets were dirty, especially near the Earl’s Court tube station entrance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jazmin Ycela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the train station which made it easy to get around and so many places nearby to eat at. Staff were very friendly and room was perfect for our stay.
Stayed 8 nights in Sep 2024

6/10 Okay

victor

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Johan

Travelled with family
Liked: Staff & service
Room / bathroom had musty smell. Staff were friendly and hotel close to Underground
Stayed 2 nights in Sep 2024

8/10 Good

SOLOMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for a family of 4 in one room. Shower is excellent. Reception staff are very good with early check in. 5 stars
Stayed 1 night in Aug 2024

2/10 Terrible

Justine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property advertised they had air conditioning, but they only had a very noisy fan. Many guests were complaining about the same thing in their rooms. This is false advertising!!! The staff were not very helpful in any matters, tours or information. Good location, easy walk to nearby tourist spots.
Stayed 4 nights in Aug 2024

6/10 Okay

Hebe

Liked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Hidayah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

rachel

Stayed 2 nights in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing food
Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located and near tube station. Clean comfortable room
Stayed 1 night in May 2024