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Heston Hyde Hotel

4.0 star property
4-star Art Deco hotel near Twickenham Stadium

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Photo gallery for Heston Hyde Hotel

Deluxe King Suite
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
North Hyde Lane, Hounslow, England, TW5 0EP
  • Stockley Park
    ‪6 min drive‬
  • Syon Park
    ‪7 min drive‬
  • Osterley Park and House
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Park Grand Heathrow

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1111)
The price is CA $97
per night
CA $117 total
includes taxes & fees
7 Mar - 8 Mar
Park Grand Heathrow

About the area

Hounslow

Heston stay.A stay at this Heston hotel places you within 6 miles (10 km) of Twickenham Stadium and 9 miles (15 km) of Westfield London Shopping Centre. Natural History Museum and Kensington Palace are within 12 miles (20 km).

What's nearby

  • Twickenham Stadium - 11 min drive
  • Royal Botanic Gardens, Kew - 15 min drive
  • Westfield London Shopping Centre - 18 min drive
  • Wembley Stadium - 19 min drive
  • Hyde Park - 20 min drive

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Southall Station - 4 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Delhiwala - ‬14 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪Lala Peshawari - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Mimi's - ‬17 min walk

About this property

Heston Hyde Hotel

4-star Art Deco hotel near Twickenham Stadium
Public spaces have free WiFi. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 10760 square feet (1000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Heston Hyde Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 3 levels
  • 10760 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2014
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
Heston Hyde Hotel offers 303 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 10 for adults and GBP 5 for children
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Teresa

Liked: Cleanliness
Wouldn't stay again
The hotel was full of asylum seekers so there were people hanging about in the corridors and outside the front of the hotel the reception was full of black bags of stuff for the residents the reception staff were very nice but the whole place felt uncomfortable and the room was cold and the noise from the road was very loud
Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this last minute for trip to twickenham. Looked at the reviews. Probably should have looked deeper. The hotel is used to house asylum seekers as well as paying guests. Hence no facilities. No restaurant. Pool. Or gym. Not a real problem. But the added security staff in reception didnt put you at ease when you walk in past the loud music listening cannabis smoking men sitting around. We went to our room. It had been serviced apparently as we checked in just before the 3pm time. However. In the bed and on the pillows we found short black curly hairs. ! In the bathroom by the towel rail we found dried blood splattered stains on the wall and then more on the wall by the main door. The table was damaged. The carpetted floor was covered with 'bits' We initially dropped our stuff and dashed out to make the game so noticed all this when we returned in the evening. Too late to get another room. On our return after the day. We were hit by the strong smell of cannabis from the corridors to our room. We were just hapoy to leave first thing. Mentioned the isses to the staff and they advised to email the GM to which ive done, so we'll see if there's a reply. Honestly. Id give this one a wide berth. Infact id never go back again !!! I emailed the general manager. He did not reply to my email and after 4 days and chaser. He replied saying it was our opportunity to raise it before the evening so an alternative room could be found. No refund ! No gesture of good will P
Stayed 1 night in Nov 2024

2/10 Terrible

Dan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first drove into the car park I knew something wasn't right as there were strange men hanging around and smoking. Then when I checked in I saw about 8 peaople just around a table in the corner of the reception area which was strange. A day before I was notified by email that the facilities were closed for the swimming pool, restaurant, bar and sauna which I was very disapointed to find out without any reason and wasn't clear when I made the booking. Also it was too late to book another hotel at such short notice. Then I was at the lift and spoke to a man asking if he was staying here and he replied that he's been living there for a year and also another person was living there for 3 years. Then I knew what I was expecting that this hotel is for housing people and more like a hostel than a hotel. This is not a problem, but I would have like to have been notified or advised as if i brought my chilldren I don't think he would have been a safe please. The staff were very abrupt and not helpful at all. I wouldn't stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Big clean room. Free wifi & free parking. Perfect stay
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ian

Stayed 3 nights in Oct 2024

4/10 Poor

Tashane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
run down
Stayed 2 nights in Oct 2024

4/10 Poor

Claire

Business traveller
Disliked: Amenities, property conditions & facilities
This hotel is being used long term to house refugees. I hadn’t read the reviews to know this until I arrived. As a lone female business traveller, I wouldn’t have stayed here as it’s predominantly men as far as I could see in reception / out the front. It’s a nice enough hotel and my stay passed without incident - it was quiet overnight, I did feel a sense of discomfort and the lack of bar / restaurant / fitness was shoddy. Use this hotel to keep refugees safe, by all means, but don’t sell remaining rooms on this platform.
Stayed 1 night in Sep 2024

2/10 Terrible

M

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

HOWARD

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel was tired and run down... Also little bit dirty. Was not told that I'd be the only paying customer, the rest seemed to be refugees. No trouble from them, or much noise, but if I'd have brought the family rather than a lone business traveller I would have felt uneasy. Front desk were nice tho and waived damage deposit
Stayed 1 night in Sep 2024

2/10 Terrible

Kyle

Stayed 5 nights in Sep 2024

2/10 Terrible

Sayed

Stayed 2 nights in Aug 2024

10/10 Excellent

Aneek

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this time stay was utterly bad. called reception for pillows, no one came. as i entered the room my bed sheet was wet. i called asking for spoons and no one came
Stayed 1 night in Sep 2024

6/10 Okay

Mohamed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Is not the hotel it used to be, is hosting lots of refugees and too many refugee men standing in the corridors, outside and in the car park playing loud music and smoking at the front door of the hotel. My room’s window was broken couldn’t close it and had to report it. Terrible experience will not come back their ever again
Stayed 1 night in Sep 2024

2/10 Terrible

Ravleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place - do not stay
Stayed 1 night in Sep 2024

10/10 Excellent

Manni

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Douglas

Liked: Cleanliness, room comfort
Closed
Every thing closed !!
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Shouldn’t be advertised as a hotel, it’s a refugee centre. Receptionist said no pool or bar because of Covid - obviously a lie it’s because it is a centre for refugees. False information regarding local pub, was boarded up! No hand towel and room not cleaned during my stay. Very disappointed and would like a refund but no way to claim one!
Stayed 2 nights in Aug 2024

6/10 Okay

harjinder

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Near m4
Stayed 3 nights in Aug 2024

2/10 Terrible

Gurmak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Only stayed due to attending a wedding at the venue. Reception were very unhelpful and rude on the evening. Enquired about water, baring in mind the bar was opposite, were declined to be sold it or just given it for good will since their vending machine had ran out. It was midnight. We were told they couldn’t help which was truly ridiculous. I’ve travelled all over, stayed in many hotels throughout the uk and world and have never been declined being given water or to buy which again we offered to do so first. Positives about the hotel is that there was parking. Bar that, the bathroom was extremely outdated and shower only partly working. Bedding had rips in. Mirrors for getting ready and lighting very good. Wouldn’t stay again sadly
Stayed 1 night in Aug 2024

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay
Stayed 1 night in Aug 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a double room for one night. Upon arrival it became clear very quickly that the hotel is being used to house asylum applicants. All facilities including the restaurant and bar were closed, so absolutely no facilities to experience at all. The communal carpets are in a disgusting state, to the level where you need to wipe your feet as you exit the hot. The experience did not improve once I arrived in my room on the second floor, overlooking the carpark, which was full of coaches, but this wasn’t the issue. The room was in a bad state of repair, furniture damaged, bathroom door damaged, skirting board needing a paint job etc. There were just four coat hangers in the wardrobe, so not enough to hang all my clothes. There is a bath and shower with a shower curtain! The bath itself has seen better days and the toilet cistern kept filling all night. An absolute terrible hotel and it is shameless that they have the audacity to let rooms here!
Stayed 1 night in Aug 2024