Hilton London Kensington

4.0 star property
4-star hotel near Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Hilton London Kensington

Front of property - evening/night
Exterior
Deluxe Twin Room
Lobby
Presidential Suite | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪17 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Kensington stay.With a stay at this Kensington hotel, you'll be within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Olympia Conference and Exhibition Centre. Kensington Palace and Royal Albert Hall are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Olympia Conference and Exhibition Centre - 17 min walk - 1.5 km
  • Kensington Palace - 6 min drive - 3.1 km
  • Royal Albert Hall - 6 min drive - 3.4 km
  • Hyde Park - 7 min drive - 4.5 km

Getting around

  • Shepherd's Bush Station - 4 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Ben's Cookies - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Subway Shepherds Bush - ‬5 min walk

About this property

Hilton London Kensington

4-star hotel near Westfield London Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 601 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 1973
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1011 reviews
Rating 8 - Good. 320 out of 1011 reviews
Rating 6 - Okay. 171 out of 1011 reviews
Rating 4 - Poor. 102 out of 1011 reviews
Rating 2 - Terrible. 51 out of 1011 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

GLEN

Stayed 2 nights in Dec 2024

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both concierge Anthony and Pratik were outstanding. They provided us with great advices and helped us with transportation. Overall we are very satisfied with our stay at Hilton Kensington. Very likely we will stay there again on a next trip
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location and underground parking available. However interior desperately needs refurbishment. Rooms small and cramped, especially the bathroom with a small shower with half screen that resulted in the the floor flooding.
Stayed 1 night in Dec 2024

4/10 Poor

Holly

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beds are very uncomfortable Shower was dirty, needs a professional deep clean Hotel is tired and looking dated.
Stayed 1 night in Dec 2024

10/10 Excellent

asha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

saman

Disliked: Cleanliness
I feel the staff was lovely. However it’s very dated and ugly. Nice coffee though. It’s also in Holland park not Kensington so it’s confusing to name it Hilton Kensington!
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect in this hotel.
This hotel is a fantastic experience. First and the most important is the cleanness. Everything was so clean. The room was really very nice and with great view. Very close to the centre. The area is so nice. I think the best area in London. The bus transportation is outside of the hotel for the center and also other places of the city every 10 minutes and the distance is only 15-20 minutes. Also the underground station is opposite of the hotel. The staff very helpful and so kind. Anything you ask you had it immediately. The concierge team helps me in anything I was asking. They found me a fantastic pub very close to the hotel. Near the hotel also there are many shops and the biggest shopping centre in Europe. The cozy coffee bar of Hilton, every day and night has drinks and snacks if you want to stay inside with very reasonable prices. In the lobby are lot of magazines every day. Our staying in this hotel although is a very big hotel making us to feel like home. We thank them all,for this fantastic vacation. We will be back in this hotel soon. It's a reason to be back in London city.
Stayed 7 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Si

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Underground and Westfield shopping centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant onsite. Staff was very helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely, well appointed hotel with polite, attentive and efficient staff. Walking distance from Shepherds Bush Green. Comfortable room with excellent amenities.
Stayed 2 nights in Dec 2024

8/10 Good

Gloria, Powder Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, and the hotel is conveniently located, with access to transportation, shopping, and restaurants. While the room was comfortable, it was not what I expected.
Stayed 7 nights in Nov 2024

6/10 Okay

Janice

Liked: Staff & service
No thank you
I would always expect The Hilton to be exceptional - unfortunately standards have dropped. Beds squeak ever time you move, bathroom needed renovation, paper cups for water are not eco friendly, dirty windows , towel rail hanging off, slow service, the list is endless we would not stay again in this hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Zubaida

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Lovely 2 night stay clean convenient and friendly hotel very large twin room
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a convenient spot. The staff was extremely nice and able to help us out with any questions or issues we had. Room was clean. Would stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Noisy bed
Staff were great. However - Didn’t sleep, room hot and bed was so noisy every time one of us moved creaking and squeaking. Bathroom could have been cleaner. I expect more from Hilton and the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Stayed 1 night in Nov 2024

4/10 Poor

Delroy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great area but the property is run down and needs a revamp. The room smelt terrible like a bad toilet smell, and the shower was mouldy with a stain shower mat. One of the worse stays I’ve had when travelling to london. On the other hand it’s conveniently located but that’s about it. I almost thought I was walking into a mix of a poor holiday in and a 1990’s casino.
Stayed 1 night in Dec 2024

10/10 Excellent

Johannes

Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needs a bit of updating
Stayed 1 night in Nov 2024

8/10 Good

Howard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Basic as as it gets
Rooms were pretty small, but ok for solon traveller. Bathroom was extremely small. Room was clean but pretty dated. I marked down cleanliness due to the state of the corridors when i arrived with towels and trash left lying on the floor
Stayed 1 night in Nov 2024

8/10 Good

erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay (our first was in 2016) and we loved staying here again. It could use a little updating of the rooms (the only outlets for charging our phones were across the room from our bed) and the tv wasn’t able to connect to our streaming accounts even though it was a smart tv. We would also love a microwave in the room, but I’m not sure if it was just the price point we were staying in or if none of the rooms have microwaves. Overall though, we love the area and I really enjoyed using the workout space this time. Room service was great, very good food and didn’t take long to have it delivered.
Stayed 6 nights in Nov 2024