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Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3.0 star property
Eco-certified London hotel in Newham with free breakfast

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Photo gallery for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Breakfast meal
Breakfast meal
Exterior
Property amenity
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • IFS Cloud Royal Docks Station
    ‪9 min walk‬
  • ExCeL Exhibition Centre
    ‪16 min walk‬
  • Trinity Buoy Wharf
    ‪17 min walk‬
  • London (LCY-London City)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton by Hilton London Docklands

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is CA $269
per night
CA $322 total
includes taxes & fees
18 Feb - 19 Feb
Hampton by Hilton London Docklands

About the area

London

Newham stay.Your stay at this Newham hotel places you within 2 miles (3 km) of ExCeL Exhibition Centre and O2 Arena. Westfield Stratford City and Thames River are also within 3 miles (5 km).

What's nearby

  • ExCeL Exhibition Centre - 16 min walk
  • ABBA Arena - 6 min drive
  • Westfield Stratford City - 7 min drive
  • London Stadium - 7 min drive
  • O2 Arena - 8 min drive

Getting around

  • West Ham Station - 3 min drive
  • Royal Victoria DLR Station - 10 min walk
  • London City Airport (LCY) - 10 min drive

Restaurants

  • ‪KFC - ‬10 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪caffe fratelli Docklands - ‬10 min walk
  • ‪Pepenero - ‬1 min walk

About this property

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3-star eco-certified hotel near ExCeL Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 136 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 437 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

pete

Travelled with family
Liked: Staff & service, room comfort
Nice hotel
Great hotel for a couple of nights. Room had everything we needed. Not far from underground and bus stop. Breakfast was just ok. Wouldn't have paid extra for it. Pull out bed could have been comfier but all in all it was a nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Check in was quick and effortless. The breakfast buffet was fantastic Staff were very helpful at all times. Only complaints i have were that the road was a bit noisy and room was a bit warm, however both of these things are out of the hotels control
Stayed 3 nights in Oct 2024

10/10 Excellent

EMILIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudio and the front staff were all very attentive and useful. Facilities were clean, and the breakfast was varied and of quality. I would recommend to my peers and family.
Stayed 3 nights in Oct 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient for the tube. Uncomfortable sofa bed and very cold room, no sleep. Smell of smoke and then cannabis smell from the car park after having the window open to air the room. Sofa bed really needs replacing, impossible to sleep on it unfortunately. Very disappointed with the very basic facilities and lack of comfort.
Stayed 1 night in Oct 2024

4/10 Poor

Shubh

Travelled with family
Disliked: Cleanliness
The bathroom and sink was really dirty the kettle was dirty and the floor mat was disgusting I will definitely not choose this hotel again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Requested double beds, all 3 room bookings were given twins and was informed that it was subject to availability. Don't think this was made clear enough when booking. Bathroom had seen better days.
Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced under standard hotel Takes advantage of its location to excel to rip people off
Stayed 2 nights in Sep 2024

8/10 Good

G

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Awful breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is tired. It feels like a generic 1980’s restaurant downstairs. Nothing welcoming about it at all. The hallways near the rooms were in desperate need of a hoover. And definitely don’t look up in the lift if you don’t want to get the ick! The room was clean enough, but had a really strong smell of cleaning products and I soon realised that it was because the room itself was pretty stinky. Big stains on the carpet too. Overall, this hotel desperately needs a refurb, but the staff were all very nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well used
TV signal almost non existent Toilet very difficult to flush Carpeting very stained Breakfast dry overcooked and only just warm
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very well situated however they need to renovate the facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Sep 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel for going to the O2 clean and tidy with a good complimentary breakfast. The staff were very helpful and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Gimely

Stayed 1 night in Jul 2024

6/10 Okay

Po Chu Monique

Travelled with family
Insufficient staff.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good breakfast.
Good Holiday Inn Express, close to the O2. Clean tidy and a good breakfast. Overall a very nice hotel in Docklands.
Stayed 1 night in Jul 2024