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Hotel Cafe Royal, London

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Hotel Cafe Royal, London

Ballroom
Lobby
Interior entrance
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Penthouse, 3 Bedrooms | Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
68 Regent Street, London, England, W1B 4DY
  • Piccadilly Circus
    ‪2 min walk‬
  • Trafalgar Square
    ‪9 min walk‬
  • Buckingham Palace
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Suite (Regent)

Suite (Regent)

Suite (Regent)

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Regent)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Suite (Regent)

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Grand)

Grand Suite (Grand)

Grand Suite (Grand)

  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Loft)

Suite (Loft)

Suite (Loft)

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms (Regent)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Suite, 2 Bedrooms (Regent)

  • 153 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite (Westminster)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite (Westminster)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room (Grand)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Tudor)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 2 Bedrooms (Tudor)

  • 166 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Room, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Family Suite, 3 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Suite, 3 Bedrooms

  • 128 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Suite

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand)

Superior Room (Grand)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Oscar)

Suite (Oscar)

Suite (Oscar)

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Rooftop terrace

Penthouse, 3 Bedrooms

  • 292 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Private kitchenette

Royal Suite, 2 Bedrooms

  • 302 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Club Suite

Club Suite

Club Suite

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Celestine Suite

Celestine Suite | Private kitchenette

Celestine Suite

  • 178 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

London

Central London getaway .A stay at this London City Centre hotel places you steps from Piccadilly Circus and within a 5-minute walk of Burlington Arcade. Trafalgar Square and Green Park are also within half a mile (1 km).

What's nearby

  • Piccadilly Circus - 2 min walk - 0.2 km
  • Trafalgar Square - 9 min walk - 0.8 km
  • Buckingham Palace - 15 min walk - 1.3 km
  • Big Ben - 20 min walk - 1.7 km
  • London Eye - 6 min drive - 3.1 km

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 12 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffe Concerto - ‬1 min walk
  • ‪Brasserie Zédel - ‬2 min walk
  • ‪Hagen Espresso Bar - ‬2 min walk
  • ‪San Carlo Cicchetti - ‬2 min walk

About this property

Hotel Cafe Royal, London

Family-friendly 5-star hotel near London Eye
Hotel Cafe Royal, London offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8640 square feet (803 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the luxury Hotel Cafe Royal, London. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Meeting rooms
  • 8640 sq ft of conference space
  • 803 sq m of conference space
  • Built in 2012
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Cafe Royal, London offers 159 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Akasha Holistic Wellbeing has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Bulgarian, Catalan, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Lao, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

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Property amenities

Family friendly

  • Baby bath
  • Baby monitor
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 35 to 42 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 26 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 35 to 42 per person
  • Valet parking fee: GBP 65 per night
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Children 5-16 years old are allowed in the pool from 10 AM to 11:30 AM and from 2 PM to 3:30 PM and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

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Hotel Cafe Royal, London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 419 out of 510 reviews
Rating 8 - Good. 70 out of 510 reviews
Rating 6 - Okay. 11 out of 510 reviews
Rating 4 - Poor. 4 out of 510 reviews
Rating 2 - Terrible. 6 out of 510 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Fantastic hotel with first class service
Stayed 1 night in Jan 2025

8/10 Good

James

Stayed 2 nights in Jan 2025

10/10 Excellent

Brett Arthur, Austin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is this hotel was amazing. The service is above and beyond.
Stayed 5 nights in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos Eduardo, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart, toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome hotel in an incredible area of London!
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Attentive Staff. Paid three times the price because Swift was in town but still worth the money!
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and attentive. Oustanding services, very thoughtful staff
Stayed 6 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and facilities well maintained.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia, Chapel Hill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff. Great food. Excellent location. We didn't like that kids' swimming pool hours were limited but not a deal breaker.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in London
Perfect service, perfect location
Stayed 4 nights in Aug 2024

8/10 Good

Natasha

Stayed 1 night in Jul 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
location is unbeatable. staff is professional yet friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and service was exceptional
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptionally kind and professional staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in a wonderful city with friendly staff and excellent 5 star service. Highly recommended if you want a true 5 star experience in London. We will be back for sure.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alicia

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicola

Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Lovely helpful staff and amazing service. The breakfast was delicious and very generous. Excellent shopping and very easy transportation just a block off the doorstep. I would definitely stay again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Stayed 4 nights in Jun 2024

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and Concierge staff were beyond excellent. Could not have planned a better stay. We were 4 couples in from Canada to attend Chelsea Flower Show, theatre production and the Abba concert. Hotel Cafe Royal was superb central location for all of us. The breakfast was delicious.
Stayed 4 nights in May 2024

8/10 Good

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's room were spacious and comfortable. They are upgrading the lighting in some rooms and offered a bit of difficulty. Hotel was quick to work it out. The food in the breakfast room was a bit slow to come out but food quality was excellent. The other staff all helpful and great.
Stayed 4 nights in May 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Everything was perfect!! Highly recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024