Hyatt Place London City East

4.0 star property
4-star eco-certified hotel near Brick Lane

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Premium Room, 1 King Bed, Terrace
Exterior
Cocktail bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Tower of London
    ‪15 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • St. Paul's Cathedral
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪60 min drive‬

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Terrace

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, City View

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

1 King Bed Balcony with Sofa

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

London

Shoreditch stay.Within a 10-minute walk of this Shoreditch hotel, you'll find Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • Tower of London - 15 min walk - 1.3 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 6 min drive - 2.8 km
  • The Shard - 6 min drive - 3.3 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Dulce Cafe - ‬3 min walk

About this property

Hyatt Place London City East

4-star eco-certified hotel near Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Similar properties

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 55-cm smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 908 reviews
Rating 8 - Good. 262 out of 908 reviews
Rating 6 - Okay. 75 out of 908 reviews
Rating 4 - Poor. 17 out of 908 reviews
Rating 2 - Terrible. 16 out of 908 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hussein

Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for Whitechapel, easy access to underground. Great in room facilities, charging plugs, TV, coffee and tea, ironing facilities, hairdryer in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful but up against at breakfast. No room at breakfast someti.es having to wait.
Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel nice and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Makda

Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a fantastic place to stay. Clean and quiet. Amazing set up for people with disabilities. Breakfast option is a must. Staff are polite, helpful and made our stay fabulous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Leigh

Stayed 2 nights in Dec 2024

2/10 Terrible

Jason

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Worst hotel service I have ever experienced and no where to park apart from a very risky parking lot from NCP. We checked out 2 days early and forfeited the cost of room and parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Dec 2024

8/10 Good

Junias

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff,comfortable room with everything you need for short stay.... Only complaint was bar was closed early at night and cheap lager in cans they sell is gross.....
Stayed 2 nights in Dec 2024

10/10 Excellent

Elliot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room, the gym, restaurant and the area were perfect. Will probably stay again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

miss madelaine

Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Manvendra

Stayed 1 night in Nov 2024