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Hyatt Place London City East

4.0 star property
4-star eco-certified hotel near Brick Lane

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Premium Room, 1 King Bed, Terrace
Cocktail bar
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Brick Lane
    ‪2 min walk‬
  • Old Spitalfields Market
    ‪8 min walk‬
  • Liverpool Street
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (6751)
The price is CA $349
per night
CA $419 total
includes taxes & fees
18 Mar - 19 Mar
The Tower Hotel, London

About the area

London

Shoreditch stay.Within a 10-minute walk of this Shoreditch hotel, you'll find Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • Tower of London - 15 min walk - 1.3 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 6 min drive - 2.8 km
  • The Shard - 6 min drive - 3.3 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Dulce Cafe - ‬3 min walk

About this property

Hyatt Place London City East

4-star eco-certified hotel near Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1640 ft (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Tile flooring in room

Room amenities

Entertainment

  • 55-cm Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 518 out of 876 reviews
Rating 8 - Good. 253 out of 876 reviews
Rating 6 - Okay. 73 out of 876 reviews
Rating 4 - Poor. 17 out of 876 reviews
Rating 2 - Terrible. 15 out of 876 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Manvendra

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alun

Stayed 2 nights in Oct 2024

10/10 Excellent

Lady Wesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay
Stayed 1 night in Nov 2024

4/10 Poor

hiren

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice hotel in terms of modernisation. Staff are nice and polite. Breakfast is lovely with nice options. The room decor is clean but too clinical and plain. Facilities in the room are poor. No handwash or soap just the stuff in the shower. No shaving mirror and no shaver outlet. The heating wouldnt work the 1st day and when reception said somone would come and have a look, noone turned up, at all!! The shower is a walk in and wasnt draining properly. As a result the bathroom flooded. As it was late i managed to get the water to drain and mopped up. So on leaving the hotel i reported this and they apologied saying they are sorry and not sure how they can compensate. So did nothing at all lol I wouldnt stay again here for the price they charge. There are much better options in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

CHARLES

Stayed 1 night in Oct 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Heating not working up to 30° and no warm air at all.
Stayed 1 night in Nov 2024

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear toilet flushes from adjacent rooms, the walls are so thin. Nearest good parking, where you don’t get your windows smashed, causes a fortune, I paid £90 for a day and a half stay. They should be clear about it in the advertising and description.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location close to Aldgate East tube station, so easy for getting around. Only a short walk away from Brick lane and Spitalfields market. Hotel is very nice, we had a deluxe king which had very comfy beds and nice pillows. We did not have breakfast at the hotel, but found there were some amazing cafes nearby where we had breakfast/brunch each day. Exmouth coffee roasters was particularly good. Amazing coffee and breakfast was delicious. Not much choice for eating out close to hotel in the evening is the only downside. Lots of fast food places down Brick lane but nothing we really fancied. My only criticism of the hotel was them trying to charge for extras without informing you. First of all when checking in on self check in, they tried to charge £11 service charge. I had to go to the main reception for over ride this. I don’t see why I should pay for a service charge when I am yet to have service. Also they tried to charge for the some water provided in the bedroom. It’s a 4 star hotel, so bottled water should be provided as standard anyway, but if you plan to charge for these things, you must make it clear in the rooms that this is the case so guests can make an informed decision. Other than that, no complaints. We found the area fine, just what you would expect in central London. I wouldn’t wander around on my own at night, but that’s no different from any other major city at night.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great location
The location of the hotel is not in the best surroundings. The restaurant in the hotel did not recognise the rewards from my platinum status from hotels.com
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Rituparna, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in London. Staff is very helpful and accommodative. Good breakfast. Spacious and clean rooms. Lots of dining options. Trains and busses. Very walkable.
Stayed 5 nights in Oct 2024

10/10 Excellent

morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area is awful even taxi driver warned us , showers have limited draining but everything else perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Room wasn’t ready. Vip status was not honored. Room in terrible condition. Bathroom cleanliness inexistent. Manager sarcastically interacted with me. Mocking me for the things I complained about. Person in the bar Osama absolutely disrespectful. Manager Laura was the only one that kind of fixed things even thou she offered drinks that I ended up paying for. Terrible. Management overall. Not recommending this place to anyone.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Stayed 3 nights in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice, location was good for getting into the city. Just a shame the area was rundown and dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024