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InterContinental London - The O2 by IHG

5.0 star property
5-star luxury hotel near O2 Arena, connected to a shopping center

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
Point of interest
Presidential Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪7 min walk‬
  • ExCeL Exhibition Centre
    ‪11 min drive‬
  • Tower of London
    ‪15 min drive‬
  • London (LCY-London City)
    ‪31 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

City view

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment)

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

  • 80 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

City view

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

Similar properties

Exterior

Radisson Blu Hotel, London Canary Wharf East

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is CA $342
per night
CA $410 total
includes taxes & fees
25 Mar - 26 Mar
Radisson Blu Hotel, London Canary Wharf East

About the area

London

Greenwich stay.A stay at this Greenwich hotel places you within half a mile (1 km) of O2 Arena and 3 miles (5 km) of ExCeL Exhibition Centre. Cutty Sark and Royal Observatory are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 7 min walk - 0.6 km
  • Cutty Sark - 6 min drive - 3.9 km
  • London Stadium - 11 min drive - 7.7 km
  • ExCeL Exhibition Centre - 11 min drive - 7.4 km
  • Tower of London - 15 min drive - 9.4 km

Getting around

  • Westcombe Park Station - 4 min drive
  • North Greenwich Underground Station - 7 min walk
  • London City Airport (LCY) - 31 min drive

Restaurants

  • ‪Banana Tree O2 Arena - ‬7 min walk
  • ‪Nero Express - ‬6 min walk
  • ‪American Express Lounge - ‬7 min walk
  • ‪The Stargazer - ‬2 min walk
  • ‪Starbucks - ‬7 min walk

About this property

InterContinental London - The O2 by IHG

5-star luxury hotel near O2 Arena, connected to a shopping center
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 453 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:30 AM–11:30 AM: GBP 25-30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 834 out of 1194 reviews
Rating 8 - Good. 181 out of 1194 reviews
Rating 6 - Okay. 75 out of 1194 reviews
Rating 4 - Poor. 45 out of 1194 reviews
Rating 2 - Terrible. 59 out of 1194 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the O2
Good hotel, bit of a walk from the tube station on back street roads if entrance to 02 not open - would not feel safe in the dark walking to entrance along the street entrance. If you are going for a concert the connection to the 02 is really handy. Hotel itself is nice, staff friendly and rooms spacious and comfortable. One problem with the room was the plumbing when we used shower and neighbouring room did made a massive humming sound.
Stayed 1 night in Nov 2024

8/10 Good

Wedad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Jan

Stayed 1 night in Nov 2024

10/10 Excellent

Carli

Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel staff quite rude though
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always a little apprehensive when booking a hotel that I haven’t used before, but this hotel lived up to the previous ratings it had received, that I had read. We were visiting the O2 Arena to watch Peter Kay and was pleasantly surprised to find out there was direct connection from the hotel to the O2, so at the end of the show we were back in the hotel within 10 minutes, in the Sky bar, enjoying cocktails served by the excellent Jeel finishing the celebrations for my wife’s birthday. The Room service was excellent. On a whole I couldn’t fault any of the staff they were attentive a paid great attention to making sure your stay was as enjoyable as possible, thank you. There was one point that I didn’t like the chair we sat on to book in was too low and I felt uncomfortable, the hotel needs to find a chair with a higher seating position. To finish I would like to thank the management of the hotel and please pass on our thanks and best wishes to all the staff for making my wife’s birthday such a memorable occasion, well done to you all.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the O2.
We chose the Intercontinental due to it's proximity to the O2 (note that it is closer to both the venue and the tube station than the advertised walking times suggest and there is a dedicated entrance to the O2) and that on its own justified the slightly higher than anticipated cost. It was only supposed to be a bed for the night but that very quickly escalated into drinks in the Clipper Bar (superb bar, excellent attentive staff, great views) and dinner in Kinaara (very good Indian food with the choice of a pre show set menu or a la carte). Our room was spacious, clean and the bed very comfortable (and surprising quiet overnight). All of the staff we interacted with were very polite and professional. Breakfast was incredibly busy (as you'd expect for such a venue the morning after an O2 event) but the place and staff are set up to deal with this and it went smoothly (and was tasty). We will definitely stay here again if going to the O2.
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda, Sierra Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet room. Great location for the O2. Excellent service. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great to have the walkthrough to the O2.
Stayed 1 night in Nov 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, and the check in staff were excellent. Was told we got a free room upgrade, that I was entitled to with my gold Expedia status. The room we got was nothing special, in fact it was smaller than the room we had last year, without the so called free upgrade. There was also a smell in the room. As there was no windows you could open, it could just be a stuffy smell, but it could also have been strong BO, or some sort of food. The smell was constant and did not get any weaker during our brief stay. Breakfast was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady named Michalea amazing ! Needs a pay rise !
Stayed 1 night in Nov 2024

4/10 Poor

Amirah

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at reception to check in, woman was saying I hadn't paid for the second room reserved when I already had. She did not give any details about where anything was or breakfast times and it was our first time at the hotel. Already this had given me a bad impression. Entering the room the tv was not working nor the fridge door was opening. I had called for someone to come and fix it and they said someone will be up shortly, nobody had come. Had to try and sleep with the tv on all night as it would not switch off which made the room very bright and difficult to sleep. Disappointing for the price paid and the hotel known to be luxury.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rahmon Olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very modern and clean. Great staff. Good location. A fantastic stay which I really enjoyed. I shall return. Limited parling though.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this date by mistake, as I wanted a date two weeks earlier. I had to pay for that on arrival. I asked to cancel the mistaken date but was told since I have booked via Expedia I had to do it through Expedia. I contacted Expedia and they said they had to contact the hotel to request a refund. The hotel never even got back to them. What an attitude.
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First, I would like to commend your dining services. The breakfast experience was outstanding, deserving full marks for both quality and presentation. Your staff, particularly the entrance greeters and waiting team, demonstrated exemplary service and professionalism. The food quality, presentation, and taste were all excellent. However, I must express my concerns regarding other aspects of our stay: Check-in Experience: We arrived at 14:45, shortly before the 15:00 check-in time. While we appreciate being offered a complimentary drink while waiting, our room was still unavailable more than 20 minutes past the official check-in time. This delay forced us to alter our plans, as we were unable to refresh ourselves before our evening commitments. We ultimately had to leave our luggage and return after 22:00 to access our room. Maintenance Issues: During our stay, we reported two maintenance issues to the reception desk (specifically to Renata): 1. The in-room safe was malfunctioning, displaying a "SER" error message and rendering it unusable 2. The toilet's flush mechanism was performing inadequately, requiring excessive time to complete its function Despite being assured of immediate attention to these issues, no repairs were completed during our entire stay, even after following up multiple times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot room
The room was very hot and we turned the heating off but the room didn’t cool down! Could of done with aircon as there’s no windows to open either but amazing view of Canary Wharf
Stayed 1 night in Nov 2024

8/10 Good

Mark, Kidderminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The queues at reception aren’t great but the hotel is great and it’s right next to the O2 which was perfect for us.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for the O2 just a walk through the back doors and you are there Had a lovely clean room overlooking the Thames and breskfast was lovely . If we go to the O2 we will definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was great apart from the service at breakfast which was average as we had to request a hot drink as no servers came over and cutlery and milk had to be requested
Stayed 1 night in Nov 2024