Leonardo Royal Hotel London City - Tower of London

4.0 star property
4-star spa hotel near Tower of London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Royal Hotel London City - Tower of London

Premium bedding, in-room safe, desk, blackout drapes
City view
Indoor pool
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • The Gherkin
    7 min walk
  • Tower of London
    8 min walk
  • Sky Garden
    8 min walk
  • London (LHR-Heathrow)
    56 min drive

Room options

Executive Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (with 2 Queen Beds)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Tower of London and Tower Bridge. Borough Market and Globe Theatre are also within 2 miles (3 km).

What's nearby

  • Tower of London - 8 min walk - 0.7 km
  • Tower Bridge - 10 min walk - 0.8 km
  • Borough Market - 17 min walk - 1.4 km
  • St. Paul's Cathedral - 5 min drive - 2.4 km
  • London Eye - 8 min drive - 3.9 km

Getting around

  • Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬1 min walk
  • ‪The Minories - ‬3 min walk

About this property

Leonardo Royal Hotel London City - Tower of London

4-star spa hotel near Tower of London
Leonardo Royal Hotel London City - Tower of London offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A sauna, spa services, and multilingual staff are also featured at the business-friendly Leonardo Royal Hotel London City - Tower of London.

This 4-star London hotel is smoke free.

  • 1 building
  • 307 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Built in 2002
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Italian, Romanian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking within 0.5 mi (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Leonardo Royal Hotel London City - Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1091 out of 1965 reviews" "
Rating 8 - Good. 499 out of 1965 reviews" "
Rating 6 - Okay. 206 out of 1965 reviews" "
Rating 4 - Poor. 106 out of 1965 reviews" "
Rating 2 - Terrible. 63 out of 1965 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna Marie

Stayed 9 nights in Sep 2024

10/10 Excellent

Shanna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. We had a view of the Tower of London and it was beautiful at night. Our room was nice and large for Europe and always cleaned well. They had so many amenities to use while there. I enjoyed the hot tub. The only down side was the food options around the hotel were lacking and we had to travel further or eat in the hotel. Overall wonderful stay.
Stayed 9 nights in Sep 2024

6/10 Okay

BRAHIM

Stayed 1 night in Aug 2024

4/10 Poor

Elma

Disliked: Staff & service, property conditions & facilities
The staff were not that friendly. The room I had was quite cramped especially the bathroom. The bath was right next to the toilet which was unpleasant when stepping out of the bath. Tower bridge branch is more modern compared to this branch. Wouldn’t stay here again. Also I didn’t receive any vip benefits if there were any.
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Stayed 3 nights in Aug 2024

2/10 Terrible

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After confirming our room was available to us at 8AM in the morning and reconfirming at 3pm, we were informed we were being moved to another hotel, miles away and nowhere near where we had booked to stay. Complete bait and switch for this Expedia booking. I will NEVER stay at this hotel or its sister property again and I hope Expedia holds them accountable for refusing to honor a reservation that was fully paid in advance. It was dishonest and handled horribly. Lesson learned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you time it right/get lucky, and get the pool / spa to yourself, it's breathtaking!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to Hop On Hop off bus line.
Stayed 3 nights in Aug 2024

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aug 2024
Loved the room, bathroom a little tired but overall was great for the family. Breakfast was superb - glad we paid for it :)
Stayed 1 night in Aug 2024

6/10 Okay

Gerald

Disliked: Staff & service, room comfort
Poor Air Conditioning and Front Desk Personnel
Checked in 2 hour early for $60. Found the room without air conditioning. The person that checked us in stated that they would send a person to look at the air conditioner but it took him an hour to come. After a half hour he stated he couldn’t get the air conditioner fixed so we needed to get another room. We went downstairs and told the person that we shouldn’t have to pay the additional charge and she stated that yes we did since we checked in early. We stated that it was not comfortable and that we had to go to a different room and didn’t get into that room until after 4 pm. Overall, not a good experience. We went and spoke to customer service later that evening and he gave us $30 back and a free breakfast for my wife and I. We were satisfied with the outcome. We saw another couple come down to state their room was hot as well when speaking to the front desk personnel. The air conditioning must not be working in this hotel and needs to be repaired or replaced. Lobby and dining area was cool but hallways and rooms were hot.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very nice, the breakfast buffet was amazing, the pool and the sauna made the hotel much better! We took one morning off sightseeing just to spend it in the pool, sauna and steam room! The gym was also spacious and had a lot of machines. On the down side, the air conditioning in our room was barely working so we didn’t enjoy the room that much. Also, we booked the executive room thinking it was going to be much much better but for American standards it was pretty small, the shower was also small, the bed was average and the window was not ceiling to floor. If I had to go again I would save the money and book the regular one. If it wasn’t for the room, it would be a 10/10!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kristi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nyquitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Central to everything. Walkable.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
My partner and I booked this hotel to spend a day in London celebrating my 30th. When we checked in around 9pm at night, we were extremely lucky to have been upgraded to a suite! It made my day! The hotel smells incredible as you walk in, the bed was very comfortable, and the view from our bedroom overlooking tower bridge and the shard was exceptional. We ordered room service for the bloomer club sandwich and truffle fries and it was tasty. In the morning we checked out at 11am and left our bags behind reception and went to enjoy the spa which also, was gorgeous!! The staff were very attentive whilst we had a cocktail in their bar area outside. Staff were polite, friendly, and professional. We will recommend this hotel to family, friends, and we will stay again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location and the place was perfect
Stayed 2 nights in Aug 2024

6/10 Okay

Vince, Brownsburg

Stayed 3 nights in Aug 2024

4/10 Poor

deena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The location of the hotel is good but the front desk is horrible. First we arrived at 2 and were told we would need to pay 20 extra pounds to have a room at 3. We paid it as we had traveled all night. Then at checkout, we ask to extend until noon and it was agreed. They they called our room 4 times before noon to ask why we’re still there. The female operator sarcastically said “it did not appear that we had an extended reservation”. This was all done despite the hotel agreeing to extend check out an hour. They really need to work on their customer service. It is very poor.
Stayed 4 nights in Aug 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat!
This was my second time staying at Leonardo Royal Hotel / Tower of London—after such a great first experience I was looking forward to coming back, and it didn't disappoint. The staff at this hotel are exceptionally friendly and helpful, only positive things to say on that front. They were very happy to replenish supplies in our room when we asked, and especially kind to my daughter (who we had brought for her birthday). The room is comfortable and super clean with all the amenities you could hope for. The pool is a real bonus—incredibly clean, spacious, and the spa facilities were a real treat. One of the nicest hotel pools I've been to. Location is fantastic, right beside Tower Hill tube station for getting around the city with ease, and walking distance from many major landmarks. All in all, a wonderful stay!
Stayed 2 nights in Aug 2024

6/10 Okay

Anna

Travelled with group
I just stayed here in December during my last trip to London and it was wonderful! This time around, I booked the same hotel because I loved my experience. Unfortunately, it wasn’t the same experience. Our room wasn’t very clean, it was so underwhelming this time. Checkin experience wasn’t great, checkout was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
It was amazing from start to finish. The breakfast was superb
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unaware that I was entitled any VIP access privileges; certainly none were offered. The hotel is perfectly nice but way too far east for my enjoyment.
Stayed 2 nights in Aug 2024