No complaints, but if you need personal help with anything at all -- laundry service, room service, concierge, bell services -- get started early and allow extra time. For example, the in-room information says you can call for a laundry pickup up 'til 9:00am, but when we called at 8:45am we were told we were too late, the outside service actually picks up from the hotel at 9:00am sharp. But these are quibbles, on the whole the experience was fine. London Bridge rail station and tube stop are both well-connected, Borough Market is a short walk away, and there are many other food options nearby, some quite affordable.