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London Heathrow Marriott Hotel

4.0 star property
4-star eco-certified hotel in Heathrow Villages

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Photo gallery for London Heathrow Marriott Hotel

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Bar (on property)
Exterior
Meeting facility
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪18 min drive‬
  • Hampton Court Palace
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Pillowtop beds, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (High Floor)

Pillowtop beds, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Executive Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hayes

Heathrow Villages stay.A stay at this Heathrow Villages hotel places you within 6 miles (10 km) of Twickenham Stadium and 9 miles (15 km) of Kempton Racecourse. Also within 9 miles (15 km) are Hampton Court Palace and Windsor Castle.

What's nearby

  • Kempton Racecourse - 12 min drive - 10.6 km
  • Twickenham Stadium - 13 min drive - 8.6 km
  • Windsor Castle - 13 min drive - 13.7 km
  • Thorpe Park - 18 min drive - 15.9 km
  • Hampton Court Palace - 19 min drive - 13.4 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬12 min drive
  • ‪United Club - ‬11 min drive
  • ‪Steak & Lobster - ‬3 min walk
  • ‪Bijou Bar - ‬4 min walk
  • ‪The Pheasant - ‬8 min walk

About this property

London Heathrow Marriott Hotel

4-star eco-certified hotel in Heathrow Villages
As a guest of London Heathrow Marriott Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 18 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10107 square feet (939 square meters) and includes a conference center. The eco-certified London Heathrow Marriott Hotel also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Hayes hotel is smoke free.

  • 1 building
  • 393 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 10107 sq ft of conference space
  • 939 sq m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (GBP 9.99 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per day (rates may vary)
  • Self parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, cash, and mobile payments. This property uses wind and solar energy, plus eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heathrow Marriott Hotel
Heathrow Marriott Hotel London
London Heathrow
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel
London Marriott
London Marriott Hotel Heathrow
Marriott Hotel Heathrow
Marriott Hotel Heathrow London
London Heathrow Marriott Hayes
London Heathrow Marriott Hayes, UK - Greater London
Hayes Marriott
Marriott London Heathrow Hotel Hayes
Marriott Hotel London Heathrow
London Heathrow Marriott
London Heathrow Marriott Hotel Hotel
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel Hotel Hayes

London Heathrow Marriott Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 808 out of 1219 reviews
Rating 8 - Good. 236 out of 1219 reviews
Rating 6 - Okay. 97 out of 1219 reviews
Rating 4 - Poor. 38 out of 1219 reviews
Rating 2 - Terrible. 40 out of 1219 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Stayed 1 night in Jan 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shuyi, Los Gatos

Stayed 1 night in Jan 2025

10/10 Excellent

maria

Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

nigel

Stayed 1 night in Jan 2025

10/10 Excellent

KIRSTEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been our 3rd stay at this property twice in the last 2 months. Friendly staff, Excellent sized rooms, Nice bar/restaurant area and perfectly located for Terminal 2.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very affordable and clean. It is a generic business travel hotel in every way. So fine, spacious and a bit soulless. The only downside is that it is a complete pain in the neck to get to. I used the car service the hotel recommended, and it cost £65 for the drive from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

EMMANUEL

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing rooms
Stayed 1 night in Jan 2025

2/10 Terrible

danellis, miami

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
If I could give Marriott a zero-star rating, I would. They advertise many services that they don't actually provide, such as shuttle service, which is a major inconvenience. I arrived at 11 PM and was informed that they have a night menu. However, when I called room service to ask for that menu, they told me they didn’t have any food available. This was another misrepresentation. The service was miserable, and overall, I felt I didn't receive the quality expected from Marriott.
Stayed 1 night in Jan 2025

6/10 Okay

Kristan

Travelled with partner
Liked: Cleanliness, staff & service
Why would they think no one wants to use the pool/hot tub/sauna on new years eve? Shut them down entirely too early, couldn't even get in a soak after 5 hours of travel from Dublin. Spicy marinara with arancini was ice cold. No tubs in bathrooms so couldn't even soak my swollen knee in my own room! Literally booked this hotel for the hot tub after a long travel day. Bed was uncomfortable too. Best part was being close to the airport for our 1315 flight so we didn't have to rush.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel seemed modern, clean and well-maintained. Staff were very helpful and everything was handled without fuss. Will definitely use this hotel again for Heathrow layovers.
Stayed 1 night in Jan 2025

4/10 Poor

Marjorie

Liked: Staff & service
Poor rating because bed was terrible. It had a deep trench running down the mattress that made for an awful night’s sleep. I advised the front desk that no other guest should be assigned to the room until the mattress was replaced.
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Stephen P

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not convenient to airport and terrible service
Horrific stay. First this hotel doesn’t participate in the bus shuttle program from Heathrow. Their recommendation is take public transit bus or Uber even though it’s an “airport hotel.” Nothing in the material tell you about this problem so we waited in the cold and rain only to find out they don’t participate with bus program. Got in late and famished and their room service took an hour and a half. Twice the time they said. No on picked up the phone at room service or operator and so had to walk down to the desk. Food came uncovered and the soup was cold. Trying to get someone to resolve was nearly impossible.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Really well maintained room and facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay met our needs for overnight accommodation prior to flying back to Australia
Stayed 1 night in Jan 2025

10/10 Excellent

saravanan, chapel hill

Stayed 1 night in Nov 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for Heathrow
Hotel was excellent, the breakfast in particular. Only minor complaints were the beds were a little uncomfortable and the pool was over chlorinated and our eyes were burning within a few minutes.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommendation
Excellent overnight stay Close to airport Looked and felt like 5 star
Stayed 1 night in Jan 2025

10/10 Excellent

Shiva Rama Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation nearer to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management and the people are very helpful and friendly here ! Great place !
Stayed 1 night in Dec 2024

8/10 Good

LAUCHLAND

Stayed 1 night in Sep 2024

10/10 Excellent

Halil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Otelin yeri havaalanı yanında gibi gözüküyor ama otobüsle gelmek zorundasın veya Uber’le gelmek zorundasın onlar da çok pahalı biraz ulaşım sıkıntısı var yoksa otel çok güzel hiçbir sorun yok
Stayed 1 night in Dec 2024