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Novotel London Brentford

4.0 star property
4-star eco-certified hotel near Gtech Community Stadium

Choose dates to view prices

Photo gallery for Novotel London Brentford

Indoor pool
Exterior
Minibar, in-room safe, desk, soundproofing
Exterior
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

Map
Great West Road, Brentford, England, TW80GP
  • Syon Park
    ‪19 min walk‬
  • Royal Botanic Gardens, Kew
    ‪7 min drive‬
  • Twickenham Stadium
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Brentford

Close to airport.Within a 15-minute walk of the hotel, you'll find Gtech Community Stadium and The Musical Museum. London Museum of Water and Steam and Syon Park are also within 2 miles (3 km).

What's nearby

  • Syon Park - 19 min walk - 1.6 km
  • Royal Botanic Gardens, Kew - 7 min drive - 3.4 km
  • Twickenham Stadium - 8 min drive - 6.1 km
  • Richmond Park - 9 min drive - 5.7 km
  • Wembley Stadium - 12 min drive - 10.6 km

Getting around

  • Brentford Station - 8 min walk
  • South Ealing Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Galata Pera Restaurant - ‬12 min walk
  • ‪Ing Thai - ‬11 min walk
  • ‪The Black Dog Beer House - ‬8 min walk
  • ‪The Globe - ‬7 min walk

About this property

Novotel London Brentford

4-star eco-certified hotel near Gtech Community Stadium
Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2960 square feet (275 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Brentford. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Brentford hotel.

  • 202 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 2960 sq ft of conference space
  • 275 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Novotel London Brentford offers 202 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Stayed 3 nights in Jan 2025

4/10 Poor

Anna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Stay This was our third time staying at Novotel London Brentford, and unfortunately, it did not meet the standards of our previous visits. • The swimming pool, a key reason for booking, was closed for maintenance without prior notice, which was very disappointing for our family. • Breakfast, costing over £40 per day, was subpar. The hash browns were hard, the food lacked freshness, and there was constant frustration with coffee machines. One machine was turned off despite being stocked with hot chocolate, while the operational machine often ran out and was slow to refill. • Check-in was unpleasant. We felt rushed to pay the £30 parking fee upfront, and staff were dismissive when we inquired about member parking benefits. Strangely, our friend who checked in earlier was allowed to pay the parking fee at check-out. Overall, we were disappointed, particularly given the higher price and our loyalty to this hotel in the past.

10/10 Excellent

Mr J

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very warm as usual. Sink was very slow at draining and wasn't fixed. Staff knowledge was poor regarding parking and breakfast booking. Better directions to hotel as the entrance is at the rear underneath the motorway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean and good service we will be coming back in the New Year!! Craig
Stayed 2 nights in Dec 2024

10/10 Excellent

Kehinde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested for an early check-in prior to my arrival, and I was surprised at how seamless it was handled. The staff are all very friendly and helpful. I would absolutely recommend this hotel to everyone looking for a place to stay while in London.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aleksandr

Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Stayed 2 nights in Dec 2024

10/10 Excellent

olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice but service wasn’t great
Hotel was lovely however the service wasn’t great, slow and the staff in the restaurant/bar area looked very unhappy.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loyal and committed customer
Have lost count of the number of stays- fabulous friendly fun - great choice for kids in menu and not all junk . Pool very good. Cannot recommend it enough .
Stayed 6 nights in Oct 2024

2/10 Terrible

Milad

Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay due to being unable to get Uber from twickenham
Stayed 1 night in Nov 2024

4/10 Poor

Samia

Travelled with partner
Disliked: Staff & service, amenities
I don’t recommend this hotel at all. Before I arrived or even booked it, I did see in the review section about the room 113 which they always give to people who arrive for check in late. The staffs was rude and kept giving attitude when I asked for a room change which they said was fine at the start but then still ended up giving room 113. I don’t recommend this hotel what so ever. Terrible staff and terrible hotel:).
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property except how difficult it was to access the front door while carrying my luggage. I had to carry it quite a distance from the street on my own with no assistance (unless I'd been willing to leave it by the curb to go in search of help -- which I wasn't willing to risk). I'm 65 years old and have a heart condition, and the luggage situation was more physical stress than I expected to experience. The same was nearly the case when I left but the Uber driver was kind enough to assist. Other than that, everything was fine. The desk assistants were very kind and helpful. My room was spacious, and the bed was incredibly comfortable. The pool was fabulous. I had dinner on my last night and it was exceptionally good, and a great value for a reasonable price.
Stayed 2 nights in Nov 2024

6/10 Okay

lubna

Very very basic. Pillows very hard. Nadic supplies like hair conditioner not there
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

Micah

Stayed 2 nights in Nov 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very brief but comfortable
Stayed 1 night in Nov 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024