This hotel is about 15 minutes flat walk from The Palace Theatre, Soho. We stayed for one night after seeing Harry Potter and the Cursed Child. Check-in was staffed by a friendly chap, and we were able to leave our case as we arrived early but wanted to get some lunch before part 1 started at 2pm.
We had an ‘executive room’ (#7) on the lower level, which overlooked a small inner courtyard, but didn’t have direct access to the outside space. There were two single and a double bed, a small wardrobe, fridge freezer and microwave and just enough space to move around. The ensuite shower room was small but functional. The beds were fairly comfortable and the room was reasonably clean (just a few cobwebs had been missed). It was surprisingly quiet and we all slept fairly well. The room was showing it’s age.
Number 7 is next to the small breakfast room. As vegetarians, we had a reasonable selection and the food was fine. However, service was fairly chaotic. My husband received the wrong cereal, although both dairy and non-dairy milks were available, which was welcome. The main issue was that our hot dishes were brought out well before we’d finished our cereal. As the tables are very small, there was no room for anything else. My husband held my hot dish while I hurriedly ate my cereal, as the server wasn’t going to take the hot dishes back. Not a relaxed start to Sunday.
Good location & reception, but the hotel needs a refresh & better management at breakfast.