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Harbour Hotel Richmond

4.0 star property
4-star Georgian hotel near Richmond Park

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Photo gallery for Harbour Hotel Richmond

Cocktail bar
Indoor pool
Double Room
Cocktail bar
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Gym
  • Pool
  • Parking available

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Richmond Green
    ‪17 min walk‬
  • Ham House
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement)

Double Room (Cosy Basement)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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8 Mar - 9 Mar
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About the area

Richmond

Ham, Petersham and Richmond Riverside stay.Within a 10-minute walk of this Ham, Petersham and Richmond Riverside hotel, you'll find Richmond Park and Thames River. Royal Botanic Gardens, Kew and Twickenham Stadium are also within 3 miles (5 km).

What's nearby

  • Richmond Park - 3 min walk
  • Richmond Green - 17 min walk
  • Royal Botanic Gardens, Kew - 4 min drive
  • Twickenham Stadium - 8 min drive
  • Hampton Court Palace - 14 min drive

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

4-star Georgian hotel near Richmond Park
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16.50 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 20.00 for adults and GBP 20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 359 out of 789 reviews
Rating 8 - Good. 238 out of 789 reviews
Rating 6 - Okay. 107 out of 789 reviews
Rating 4 - Poor. 61 out of 789 reviews
Rating 2 - Terrible. 24 out of 789 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience. Rude and unkind staffs.

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience.

4/10 Poor

Billy

Disliked: Staff & service
Very unkind staff. We stayed in the summer, super hot weather but the ac was not working, they haven’t tried to do anything. Either like it or not attitude. Toilet was smelly. Eventually we got our room changed but under long negotiations.

10/10 Excellent

EuGenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Everything was great! From the staff to the food to the room! Definitely looking forward to my next visit. Big thanks to the bartenders for the conversation and company x
Stayed 1 night in Oct 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Small rooms which seems standard in the UK. Friendly staff. Spa was good.
Stayed 4 nights in Oct 2024

8/10 Good

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a city escape & spa in Richmond!
Lovely hotel with a brilliant spa. Nice staff and a great room. Highly recomment
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall myself & Partner enjoy this establishment the team always do best to deliver, the luxury of having the spa under one roof adds to the comfortable luxury
Stayed 1 night in Oct 2024

10/10 Excellent

D'Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Great! Restaurant Poor
Room, spa facilities and hotel overall was gorgeous. Bar, restaurant experience and check out was not good. Dinner was terrible - food poor, service very poor and was for a very special occasion. Ruined our stay. Check out was not streamline with unclear charges on the bill we had to query and asked to be removed.
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay near Richmond
Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with friendly staff. The leisure facilities are excellent. We will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff got upgraded and the spa and the room are exemplary
Stayed 1 night in Oct 2024

10/10 Excellent

EuGenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
More focus on the smooth running of the hotel
We came to RHH for our babymoon but unfortunately weren't impressed with the little details. We had a loft room which was really hot (which we weren't expecting in Oct!) and the air con unit was noisy and inefficient. There were a few niggles that affected our stay - the telephone in the room didn't work (and reception didn't pick up when we called from our mobiles) - the cleaners trolley was outside our room the whole stay (which was inconvenient as it was hard to get past it!) - the restaurant service was slow and they didn't have the food we wanted - there was only one sachet of milk in the room - the check-in process was rushed and felt stressful, which isn't what we had expected for a relaxing overnight break. Saying that, we did enjoy the general ambience of the hotel, and the standard of decor and design, just let down by the little details unfortunately. Not in line with the price of the room, nor by our previous experiences at Harbour Hotels.
Stayed 1 night in Oct 2024