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The Cavendish London

4.0 star property
4-star eco-certified hotel near Royal Academy of Arts

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Photo gallery for The Cavendish London

Premium bedding, in-room safe, desk, blackout drapes
View from property
Premium bedding, in-room safe, desk, blackout drapes
Reception
Penthouse (King Suite) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
81 Jermyn Street, St James's, London, England, SW1Y 6JF
  • Piccadilly Circus
    ‪4 min walk‬
  • Buckingham Palace
    ‪12 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Junior Suite (King)

Junior Suite (King)

Junior Suite (King)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Room (King)

Executive Room (King)

Executive Room (King)

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse (King Suite)

Penthouse (King Suite)

Penthouse (King Suite)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Royal Horseguards, London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1257)
The price is CA $383
per night
CA $459 total
includes taxes & fees
28 Mar - 29 Mar
The Royal Horseguards, London

About the area

London

City center stay.A stay at this London City Centre hotel places you steps from Royal Academy of Arts and within a 5-minute walk of Piccadilly Circus. Also, Green Park is within half a mile (1 km) and Oxford Circus is within 2 miles (3 km).

What's nearby

  • Piccadilly Circus - 4 min walk - 0.4 km
  • Green Park - 6 min walk - 0.6 km
  • Buckingham Palace - 12 min walk - 1.1 km
  • Big Ben - 20 min walk - 1.7 km
  • London Bridge - 9 min drive - 4.8 km

Getting around

  • Green Park Underground Station - 5 min walk
  • Charing Cross Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Diamond Jubilee Tea Salon - ‬1 min walk
  • ‪The Parlour - ‬1 min walk
  • ‪The Gentlemen Baristas - ‬2 min walk
  • ‪1707 Wine Bar - ‬1 min walk
  • ‪Ladurée - ‬2 min walk

About this property

The Cavendish London

4-star eco-certified hotel near Royal Academy of Arts
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, 5 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified The Cavendish London. For a fee, parking is available.

This 4-star London hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 14 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (GBP 50 per night)
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 7 AM–10:30 AM: GBP 25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night (for stays between 21 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 per person
  • Valet parking fee: GBP 50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cavendish Hotel
Cavendish Hotel London
Cavendish London
London Cavendish
Cavendish London Hotel
The Cavendish London Hotel London
The Cavendish Hotel London
The Cavendish London England
The Cavendish London Hotel
The Cavendish London London
The Cavendish London Hotel London

The Cavendish London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 858 out of 1395 reviews
Rating 8 - Good. 348 out of 1395 reviews
Rating 6 - Okay. 138 out of 1395 reviews
Rating 4 - Poor. 38 out of 1395 reviews
Rating 2 - Terrible. 13 out of 1395 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect London stay!
The hotel was located in a very convenient location for walking to local sites and restaurants. The staff was always friendly and accommodating. The rooms were very comfortable! Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Nice room with comfortable beds.
Stayed 4 nights in Nov 2024

6/10 Okay

Gisli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beds and bath good. Noise insolation terrible both from street and next rooms. Bar area and restaurant very stale and unattractive. Room rather small. Little room to hang up your clothes. Temperature control did not work in room.
Stayed 3 nights in Dec 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
First off the location is great! The service is good. The rooms were below the standard of our other stays in London and Edinburgh. The bathrooms are older style where you have to step over into tub. The tub has a tall side and is not easy for older guests. The shower itself is not easy to use. Sink did not have hot water. Based on “green initiatives” you have to request basic amenities that you just have in your room at other hotels at this level. It makes you feel guilty to have to request things you feel like you have paid for.
Stayed 2 nights in Dec 2024

6/10 Okay

Nicola

Stayed 1 night in Nov 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place
Good value, considering the fantastic location. The standard room is slightly cramped, but has everything we need, plus coffee machine, and it all works fine.
Stayed 3 nights in Dec 2024

6/10 Okay

Raymond Thomas Edward, Fremont

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dont upgrade. The "best" rooms are on the 15th floor, but they neglect to tell you the elevator only goes to 14. You have to leave the elevator, pass through several fire doors, to climb a flight of stairs to your room. With a kid and a stroller this is gets old very quickly. The bathroom was the best part of the room. The bed was firm. The pillows last about five minutes before deflating. We tried ordering room service the first night due to jet lag. The room menu indicated several option for dining between midnight and 6am. When we called, the staff sounded like we were being outrageous. They only could do a burger. It was not worth it.
Stayed 8 nights in Nov 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful reception staff however for a 4 star hotel this seemed dated, small rooms and breakfast wasn’t worth £25 pp. breakfast was cold, coffee awful and not as nice as other hotels we’ve stayed at before in the same area. The breakfast staff seemed new or just simply didn’t know how to operate. I would class this as cheap and cheerful if you get the hotel at a good price but it’s certainly NOT worthy of the full price being asked for at this hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Brendan

Liked: Cleanliness, staff & service
Disappointing experience
I have stayed at the Cavendish many times over the years and enjoy its great location and proximity to the major attractions in central London. This is despite its well known shortcomings in terms of noise and poor sound insulation both internal and external. Some of this is beyond the hotel’s direct control with two noisy nightclubs in the vicinity. On this occasion I was initially given a room directly behind the lifts which brought its own noise problem. In fairness I was moved to a better room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
The properties a little worn out, but it did have good coffee and tea in the room, the staff is super friendly but most of all it’s all about LOCATION LOCATION LOCATION. You’re a three minute walk from Piccadilly Circus, and Chinatown. You’re also on one of the best streets for shopping in London, and the hotel lobby is very beautiful. The shining star of this property is the wonderful staff, great customer service, so friendly and really accommodated me. I would stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Yoshiyuki, TORRANCE

Liked: Staff & service
Disliked: Property conditions & facilities
Although hotel staff were friendly and helpful, it was so inconvenient and disappointed that there is no elevator/lift access to the 15th floor where all of suites are located. Hotel staff helped us for bringing up our big and heavy baggages all right we had to bring them down by stairs to get on the elevator on 14th floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Denise

Liked: Property conditions & facilities, room comfort
Very small room and bathroom .food left in fridge.
Stayed 2 nights in Nov 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location.
Fantastic location in London. Great food and attractions in every direction.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Antonio

Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeehwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeehwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alison

Travelled with family
Liked: Staff & service
Perfect location, slightly tatty but fine
Stayed 2 nights in Nov 2024

8/10 Good

B D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sir Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024