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The Dilly

5.0 star property
5-star luxury hotel near Piccadilly Circus

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dilly

Exterior
Pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Gym
  • Breakfast available
  • Air conditioning

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    2 min walk
  • Bond Street
    3 min walk
  • Leicester Square
    7 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Balcony

The Cavendish London

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1340)
The price is CA $736
per night
CA $883 total
includes taxes & fees
9 Dec - 10 Dec
The Cavendish London

About the area

London

Central London getaway .A stay at this London City Centre hotel places you steps from Piccadilly Circus and a 5-minute walk from Piccadilly. Leicester Square and Trafalgar Square are also within half a mile (1 km).

What's nearby

  • Piccadilly Circus - 2 min walk - 0.2 km
  • Leicester Square - 7 min walk - 0.6 km
  • Trafalgar Square - 9 min walk - 0.8 km
  • Buckingham Palace - 14 min walk - 1.2 km
  • Big Ben - 20 min walk - 1.7 km

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 13 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffe Concerto - ‬2 min walk
  • ‪San Carlo Cicchetti - ‬1 min walk
  • ‪Terrace at the Dilly - ‬1 min walk
  • ‪Caffe Concerto - ‬1 min walk

About this property

The Dilly

5-star luxury hotel near Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

  • 283 guestrooms or units
  • 6 levels
  • 8181 sq ft of conference space
  • 760 sq m of conference space
  • Built in 1909
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 28 for adults and GBP 14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Racquetball/squash

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1006 reviews" "
Rating 8 - Good. 258 out of 1006 reviews" "
Rating 6 - Okay. 162 out of 1006 reviews" "
Rating 4 - Poor. 83 out of 1006 reviews" "
Rating 2 - Terrible. 56 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond Troy

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Or

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noises at all hours (when the doors close the whole building shakes) and hotel was not clean. Area is nice but I would not recommend staying here.
Stayed 5 nights in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing experience for a hotel
The service was horrible. Lost reservation when we arrived, couldn’t get anyone to EVER deliver anyone room (towels, ice, food, anything), room cleaning was always late and required calls. Rooms are very run down. No proper wardrobe or dresser for clothes.
Stayed 8 nights in Aug 2024

2/10 Terrible

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Phoebe

Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Will never stay at the Dilly again. We booked multiple rooms, called to confirm multiple times, and then were told something different when we got there.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Amenities
Location of the property was perfect; close to shopping, theater, multiple tube stops, and a lot of restaurants! Some of the staff was great; some of the staff was very indifferent. It was reaaonably priced for a room that accommodated a family of 4 and having a pool was great.
Stayed 6 nights in Aug 2024

10/10 Excellent

angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dilly was perfect for our needs. We stayed at the Dilly for 4 nights after a week at an Air bnb. This definitely felt like a luxurious stay in comparison. The breakfast was fantastic, make sure to add that on. Location was perfect, we could just walk outside and catch a bus to everywhere we wanted to go. Easy walk or short bus ride to Hyde Park and Green Park. Tons of great shopping on Regent St. And I highly recommend eating at Dishoom! Staff at the Dilly was wonderful and very accommodating. We arrived early and we were able to store on bags with the concierge and we also had a late flight and were able to store our bags after checking out. The gym and the pool were great and provided a nice break from all our sightseeing. Everything was wonderful. I will definitely stay here again when I return to London.
Stayed 4 nights in Aug 2024

8/10 Good

Amos

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast is very disappointing, certainly for a 5 star hotel. One lift out of three not working the entire week, making going up or down a lengthy process. Room 610 A/C struggling to cool the room. Bad smell in the minibar fridge.
Stayed 7 nights in Aug 2024

6/10 Okay

Patrick

Liked: Staff & service
Closer to 3 star than 5 star
Loved the character and interior design of the hotel. You can tell they keep their common areas beautifully kept but the room was average and the air conditioning in our room below average. They did bring us a fan to help with the warmth. Service was great. Bed was decent but not the best. Bathroom average but could be updated. In some ways a 5 star hotel while most is closer to 3 star. Not a bad stay but definitely needs improvement.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location. We enjoyed our 3 night stay at the upscale but affordable hotel, The Dilly at Piccadilly Circus. The rooms were comfy and had all the right amenities for a convenient and comfortable stay. The staff go out of their way to make sure you are happy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The piano bar was superb. The bartender and staff were very welcoming, knowledgeable and nice. The front desk staff and concierge as well. They were very kind and very accommodating. I fell ill my first night, they made sure I was taken care of by helping my husband find everything he needed for me. The location was absolutely perfect. Very much enjoyed our stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lee

Stayed 2 nights in Jul 2024

8/10 Good

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at The Dilly, mid July, we found the staff friendly and helpful. The pool and gym area, very good. The rooms are definately tired and in need of TLC but our room was a very good size and clean and neat. The AC was not so good, but it was not too hot, in London, and we were able to leave our window open, for fresh air. I assume The Dilly is undergoing major renos, and the scaffolding outside does not look good.Having said this the location for us was great, short walk to Piccadilly train links, buses at the door to Victoria Station, Fortnum and Mason across the road, The Ritz about a 7 minute walk.
Stayed 9 nights in Jul 2024

10/10 Excellent

Merris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Overnight stay for a theatre break , great location to get around the city either by foot or tube.
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jo Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

TAS

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Well, a good hotel but only two lifts working. No evidence of being repaired and no mention of the issue from the hotel management. Most hotels with 5 stars would have informed their guests and had the issue fixed with hours. So poor scores from me
Stayed 1 night in Aug 2024

10/10 Excellent

Larysa, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lady at the frond desk upgraded our room to the more spacious with two windows that we could open and sleep with a fresh air. I didn’t ask her name, but she was really very beautiful. All the hotel staff was very nice and helpful. We went to the restaurant and it was very pretty and the food was good too. We started there for only 2 nights after the very long flight and most of the time there we were resting and didn’t explore much.
Stayed 2 nights in Aug 2024

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very helpful staff, comfortable room
Stayed 1 night in Aug 2024

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Katie

Travelled with partner
Very disappointed in the lack of repair to the rooms for the price. Ok location is one of the best but room was very tired and the window was completely rotten as was the sides of the shower not good enough for what they charge. Breakfast however was very good with a good selection.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5 star hotel we wouldn't stay here again
We informed reception that the plug wasn't releasing in the bathroom, the maintenance man came and just took the plug out, so that was it for the rest of our stay no plug. The shower was dreadful no pressure and the water came out at all different angles so wasn't really usable. Unfortunately my wife wasn't very well overnight on the Saturday therefore we wouldn't be using the breakfast we had already booked for on the Sunday morning to be told we don't normally refund breakfast even though we hadn't used it. In quite a few places the carpet is threadbare on the stairs this doesn't warrant a 5 star hotel. Just generally speaking this hotel isn't a five star hotel we have stayed in a number of 5 star hotels and they are so much better than this one.
Stayed 2 nights in Jul 2024