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The Lensbury Resort

4.0 star property
Family-friendly 4-star hotel near Bushy Park

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Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Aerial view
Indoor pool
Deluxe Twin
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite

Dutch Suite

  • Sleeps 2

View all photos for Classic Double

Classic Double

Classic Double

  • Sleeps 2
  • 1 Double Bed

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About the area

Teddington

Close to airport.Within 3 miles (5 km) of this Teddington hotel, you'll find Bushy Park and Hampton Court Palace. Also, Twickenham Stadium is within 3 miles (5 km) and Royal Botanic Gardens, Kew is within 6 miles (10 km).

What's nearby

  • Bushy Park - 5 min drive - 2.8 km
  • Twickenham Stadium - 7 min drive - 4.2 km
  • Richmond Park - 7 min drive - 5.7 km
  • Hampton Court Palace - 8 min drive - 4.8 km
  • Royal Botanic Gardens, Kew - 14 min drive - 7.9 km

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Lensbury Lounge Restaurant and Terrace - ‬2 min walk
  • ‪The Railway Pub - ‬3 min drive
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Fallow Deer - ‬10 min walk

About this property

The Lensbury Resort

Family-friendly 4-star hotel near Bushy Park
The Lensbury Resort offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly The Lensbury Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Teddington hotel is smoke free.

  • 155 guestrooms or units
  • Meeting rooms
  • Built in 1938
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12.50-16.50 for adults and GBP 6.25-12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boating
  • Canoe available
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM.

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 800 reviews
Rating 8 - Good. 242 out of 800 reviews
Rating 6 - Okay. 112 out of 800 reviews
Rating 4 - Poor. 38 out of 800 reviews
Rating 2 - Terrible. 35 out of 800 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Stayed 2 nights in Dec 2024

6/10 Okay

Russ

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, classy old hotel on the river
We were pretty amazed when the Uber pulled up to the front of this place, realizing how nice it was compared to what we paid for the stay. Very classy older brick building with beautiful Christmas lights and spacious rooms. My only complaint is that it's not as easy to get there from the airport as they make it seem. They're close enough to hear the constant drone of planes taking off and landing, but there's definitely not an "airport transfer" as they suggest. I was prepared to hire a ride thanks to a heads-up from staff when I asked for details . If you're expecting a shuttle like many hotels offer in the US, don't. The pool was a big plus with my kids, and the grounds and facilities are extensive, safe, and welcoming. The bar tender even went up to his room to loan me a lighter so I could smoke my pipe on a walk around. Great spot! Definitely would recommend to anyone staying near Heathrow, provided you can't find a place closer to bus and tube routes.
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness
Terrible
I am waiting for a response to my complaint. Room lovely but in the bathroom, ceiling paint peeled, shower head dirty so had to clean it and extractor fan moldy and rusty. Breakfast was freezing cold and when I complained just got told sorry.
Stayed 1 night in Dec 2024

4/10 Poor

Amanjeet

Stayed 2 nights in Sep 2024

8/10 Good

Alena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if weather cooperates. Sport facility including pool and sauna were great. Our room was large and comfortable but needed some upgrading. The meals in the restaurant were average and evening bar area was quite cold.
Stayed 5 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice weekend stay
Overall we enjoyed our stay. The room was on the smaller side and could probably do with some modernising and the bed was small, the window was left open so the room was incredibly cold however the room was very clean and did have everything we needed. We went down to the bar for a drink and we felt that the service was not great at this point, there were 3 members of staff on the bar and just us stood there yet not one of them acknowledged us to say ‘be with you in a second we are just busy’ they all completely ignored us and I had to ask if it was ok that we ordered, when we did order a cider and gin, I asked for a single and was served and charged for a double. However, we were grateful for good service from both the reception desk of the hotel and the pool, both able to help with anything we needed in a timely manner which was great. We really enjoyed the facilities of the hotel and loved a swim in the morning to start the day. The leisure centre had great amenities and was equipped with everything necessary. The location of the hotel has good links with public transport into London and the surrounding areas. We would definitely recommend staying here and would love to return in summer so we could enjoy the grounds more.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Lovely quiet hotel. Very comfortable room and lovely selection at breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Veronica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was stone cold on a freezing night .
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Good
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Loads of facilities to use if you wanted (gym pool etc.) The staff were Very helpful And a great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Oct 2024

8/10 Good

kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable, beds are a little hard for my liking
Stayed 1 night in Nov 2024

2/10 Terrible

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unsure why we were provided with a room for people with a disability, emergency pull cords everywhere, 1 over the bed which had to be repositioned, a wet room not a bath room so couldn't use shower without wetting the toilet area. Fridge provided which may have been useful had I known in advance! . Bar area closed at 22:40hrs not 24:00hrs as advised. Pool/Sauna located outside hotel so not convenient in poor weather and available to 'members' as well as hotel guests, this does not make for a relaxing experience. Sauna/Steam room closed 2 weeks before our stay for refurb, no mention on website when booking & wouldn't had bothered if we had known. A small sauna ( 3 people max ) was available in both men's & women's changing area but our experience was that these were smelly and unhealthy. Pool being used by a kids swimming club and all the seating areas were occupied by parents. No mention when checking in that there was an event that evening on the lawn outside the hotel, directly below our room which looked like it included mulled wine and canopies and seemed to be celebrating the lighting of the Christmas trees at the front of the hotel, not sure who was invited, guests or just VIP's! I would have liked to have attended, particularly as a brass band was banging out Christmas tunes just as we were trying to have a nap! The room was very spacious ( for wheelchair users) but uncomfortably hot to sleep in. After a 1 night stay we both ended up ill with throat/ chest issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale-Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location have stayed several times. Always think the reception staff could be a little friendlier. Also, the shower in my room was stupidly small and a bit retro in design. Time for a modernisation!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, lovely atmosphere all in all a really enjoyable stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Ok hotel nothing special
Tiny box room that was so hot when I I had to open all the windows very average . Downfall I needed to be out early in the morning breakfast starts at 7 am but the staff would not let you in a minute earlier despite everything ready .So say for 15 mins waiting .
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience all round
1. Room Issues We had booked a family room with the specific request for a baby cot. Unfortunately, the room was far too small to accommodate the cot comfortably, and we had to move it around constantly to navigate the space. Additionally, the room smelled of damp and alcohol, which was both unpleasant and unacceptable. 2. Dining Experience Dinner was another disappointment. Although your staff provided lovely service, we had to wait an unreasonably long time for our meal, and the food itself was dry and unsatisfactory. To compound this, the breakfast the following morning was cold, which further added to our frustration. 3. Privacy and Disturbances At 10:13 a.m., a staff member knocked on our door while my wife was breastfeeding. Despite taking only a moment to answer, the staff opened the door without permission. This was a gross invasion of our privacy. Even if your system had not been updated, there is no justification for entering or disturbing guests 45 minutes before the standard check-out time. Moreover, our check-out time had been changed to 12 p.m. the previous evening, yet we were disturbed not only at 10:13 a.m. but again at 11:15 a.m. The woman responsible claimed to be a supervisor, and when confronted during the second disturbance, she lied about having entered the room earlier, further exacerbating our frustration with this situation. 4. Fire Drill We were not warned about the fire drill that was planned during our stay, causing our baby to wake up yet again.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ceri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice stay, good staff, room was basic but suitable. I would return
Stayed 1 night in Nov 2024

6/10 Okay

Michael, Twickenham

Stayed 1 night in Oct 2024