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The Londoner

5.0 star property
5-star luxury hotel near Leicester Square

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Photo gallery for The Londoner

Rooftop terrace
Exterior
Deluxe King City View Room | View from room
Lobby
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • Trafalgar Square
    ‪4 min walk‬
  • Piccadilly Circus
    ‪5 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe King City View Room

Deluxe King City View Room

Deluxe King City View Room

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

  • City view
  • 200 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

  • City view
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

Central London getaway .With a stay at this London City Centre hotel, you'll be steps from Leicester Square and Garrick Theatre. National Gallery and Trafalgar Square are also within half a mile (1 km).

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 3 min walk - 0.3 km
  • Trafalgar Square - 4 min walk - 0.4 km
  • Piccadilly Circus - 5 min walk - 0.4 km
  • Buckingham Palace - 19 min walk - 1.6 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

5-star luxury hotel near Leicester Square
The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 598 out of 751 reviews
Rating 8 - Good. 92 out of 751 reviews
Rating 6 - Okay. 31 out of 751 reviews
Rating 4 - Poor. 16 out of 751 reviews
Rating 2 - Terrible. 14 out of 751 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Comfortable room. Great location and atmosphere. Good food. No complaints!

10/10 Excellent

Kerren, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were wonderful, all designed to make you feel very welcome.
Stayed 3 nights in Dec 2024

10/10 Excellent

EZRA, Rishon lezion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London for sure
Stayed 4 nights in Dec 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how they make you feel special. Enjoyed the convenience to other areas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hashem, Purchase

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to stay in the lobby
Stayed 5 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City view room - would go again
We stayed in one of the City View rooms, and sadly the fog limited our view a bit. But what we could see was fantastic. The room itself was excellent, very comfy bed. And all the team members there were very welcoming and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the interior design, live music at the lobby and the location is very convenient. All the stuff are helpful and friendly. Definitely will stay there again when we go to London.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent Hotel. The staff was very kind, the property immaculate, and the location was perfect. The only dowside is that the walls are pretty thin. I heard everything going on above me. Other than that, you get what you pay for here (yeah, it's not cheap), then again, nothing in London is.
Stayed 4 nights in Dec 2024

10/10 Excellent

PAUL, HINCKLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent hotel and could fault any of the services provided during out stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ewan

Stayed 2 nights in Dec 2024

10/10 Excellent

MBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ll

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great service. Will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Graham, Purfleet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been a regular at The Londoner since it opened just at the end of the pandemic. Frequenting their various bars with friends for socials. Decided to treat myself to an overnight stay and be able to access the Retreat (spa). Pros Attentive service Clean, safe, secure Luxurious amenities (like Toto toilets) Hotel location (close to everything) Comfortable bed / rooms Spa facilities Cons A tad over priced for the size of the room (£620pn) A Samsung TV is not in keeping with their 6* image and casting mobile device to the TV refused to function. Water pressure in shower was average at best (room 806) Lack of laptop size / appropriate safe (there is a safe draw in the room though for jewellery etc) Some small elements over looked by house keeping like a broken reading light bulb and thread bare robe
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Camila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. So modern and nice! The spa is a highlight!
Stayed 3 nights in Dec 2024

10/10 Excellent

RACHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, room was on the small side but pretty view and great location.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Stayed 8 nights in Nov 2024

8/10 Good

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff and spa/retreat. The room was very small, with limited space for suitcases. Quite noisy at night if facing Leicester Square.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gearoid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ken

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024