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The Londoner

5.0 star property
5-star luxury hotel near Leicester Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Londoner

Rooftop terrace
Indoor pool, free cabanas
Deluxe King City View Room | View from room
Indoor pool, free cabanas
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Gym
  • Pool
  • Breakfast available
  • Restaurant
  • Hot tub
    Hot tub

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    1 min walk
  • National Gallery
    3 min walk
  • Trafalgar Square
    4 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Deluxe King City View Room

Deluxe King City View Room

Deluxe King City View Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Pan Pacific London
Pool
Spa
Pet-friendly
Free WiFi
4.9 out of 5, Exceptional, (950)
The price is CA $908
per night
CA $1,090 total
includes taxes & fees
5 Dec - 6 Dec
Pan Pacific London

About the area

London

Central London getaway .With a stay at this London City Centre hotel, you'll be steps from Leicester Square and Garrick Theatre. National Gallery and Trafalgar Square are also within half a mile (1 km).

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 3 min walk - 0.3 km
  • Trafalgar Square - 4 min walk - 0.4 km
  • Piccadilly Circus - 5 min walk - 0.4 km
  • Buckingham Palace - 19 min walk - 1.6 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

5-star luxury hotel near Leicester Square
The Londoner offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 39.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [In Room Check-in]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 487 out of 628 reviews" "
Rating 8 - Good. 83 out of 628 reviews" "
Rating 6 - Okay. 29 out of 628 reviews" "
Rating 4 - Poor. 15 out of 628 reviews" "
Rating 2 - Terrible. 14 out of 628 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Charles, Albourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Truly excellent staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's worth to be here...
My all expectations have been met... their services are on the highest standards.
Stayed 3 nights in Aug 2024

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property. The only inconvenient is the proximity to highly touristic attractions that not necessarily have the same value as the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Kristin

Stayed 2 nights in Aug 2024

10/10 Excellent

Sion

Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
The best gym I've seen in a hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Very clean hotel and friendly staff. Amazing location!! Would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star trip all round, incredible stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic staff
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, amenities
Everything was excellent
Stayed 1 night in Jul 2024

8/10 Good

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

ZIAD

Stayed 4 nights in Jul 2024

2/10 Terrible

Samina

Travelled with group
Disliked: Staff & service, amenities
We paid for city view but they gave us view building facing us. Staff was terrible like a watch dog making sure we are cleaning after us. Even you eat a small snack. Very disappointed with my room. We paid extra for city view but didn’t get it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Will stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

Stevie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in London to be in the thick of the touristy area, but the hotel feels like a sanctuary among the craziness. Our corner suite was so cute and comfortable. The hotel amenities are so lovely. The staff is great, as well. Don’t miss out on their breakfast! We will definitely be coming back when in town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, unique property, convenient check-in and out. Pool amenities were on-point.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brad G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Deane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, great location.
Stayed 3 nights in Jul 2024