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The Milestone Hotel

5.0 star property
5-star luxury hotel near Kensington High Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Milestone Hotel

Deluxe Room (King/Twin) | Living area
Exterior
Deluxe Room (King/Twin)
Suite (Master)
32-inch LCD TV with digital channels, TV, DVD player

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Kensington Court, London, England, W8 5DL
  • Kensington High Street
    1 min walk
  • Kensington Gardens
    2 min walk
  • Kensington Church Street
    3 min walk
  • London (LHR-Heathrow)
    35 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 45.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Property amenity

Deluxe Studio

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (King/Twin)

Deluxe Room (King/Twin)

Deluxe Room (King/Twin)

  • 24.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36.0 sq m
  • Sleeps 3
  • 1 King Bed

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The price is CA $975
per night
CA $1,170 total
includes taxes & fees
6 Dec - 7 Dec
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About the area

London

City center retreat .At this London City Centre hotel, you'll be within a 5-minute walk of Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within half a mile (1 km).

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 2 min walk - 0.2 km
  • Kensington Palace - 6 min walk - 0.6 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 4 min drive - 2.0 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬2 min walk

About this property

The Milestone Hotel

5-star luxury hotel near Kensington High Street
The Milestone Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Milestone Hotel. Parking is available for a fee.

This Georgian London hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1884
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
The Milestone Hotel offers 62 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (GBP 0 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)

Food and drink

  • English breakfast available for a fee daily 7 AM–10:30 AM: GBP 39 for adults and GBP 39 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • DVD player

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 39 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

The Milestone Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 368 out of 432 reviews" "
Rating 8 - Good. 50 out of 432 reviews" "
Rating 6 - Okay. 8 out of 432 reviews" "
Rating 4 - Poor. 5 out of 432 reviews" "
Rating 2 - Terrible. 1 out of 432 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Bartholomew

Stayed 4 nights in Jul 2024

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never before experienced the excellent level of service the Milestone provides; five stars aren’t enough to rate it.
Stayed 6 nights in Jul 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milestone was exactly what I hoped. 5 star service, clean, and friendly attentive staff. Food quality was exceptional. Room was a little smaller than expected but that had no bearing on enjoyment. I’ve already recommended it to friends.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gary, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Stayed 4 nights in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ruilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ciara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we return to London ❤️❤️❤️
Stayed 1 night in Jun 2024

4/10 Poor

Ahmed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Bartholomew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milestone is perfection. The hotel is lovely - beautifully decorated on a charming block across from Kensington Gardens. I had a wonderful upgrade to a suite from booking via Expedia. What makes the hotel special is the superlative service. I've never experienced better anywhere.
Stayed 1 night in Jun 2024

10/10 Excellent

P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in London
Great people at a great hotel. Great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
Cannot say enough about the wonderful experience we had here.The hotel is a classic first rate boutique hotel. Beautifully furnished with beautiful Elie Lambert paintings and lovely attention to detail right down to fresh flowers in the elevators. My sister and I felt like family, fussed over and treated like princesses for the week we spent at the Milestone. Staff is first rate, kind and funny like the best kind of family. The rooms are extremely comfortable with comfy bedding and lovely amenities such as Floris soaps, lotions and hair care products. Despite being full at the time of our stay, we never heard a peep from neighboring rooms. The two doormen Steve and Tim sent us off in the morning and welcomed us “home” each evening like doting uncles. Angelo in the Stables Bar was a wizard with the cocktails and exceptionally charming. Highly recommend the Milestone… I look forward to returning.
Stayed 6 nights in Jun 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Cecilia, Des Plaines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When deciding what hotel to stay in while in London, The Milestone has been on my list for ages. And boy, did it live up to expectations. When the porter greeted me with "welcome home", that's exactly how I felt. That I was home. My room was small but very well-appointed (even had a bidet) and the bed was like sleeping in a cloud. There was nothing about this stay that was not top-notch. If I am able to again in the future, I would most definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is exemplary
The service at the hotel is exemplary. They take very good care of you and of the hotel itself. Everything is spotlessly clean. The decor, however, might not be for everyone. It has changed quite a bit since our last visit. The location is excellent, right across the street from Kensington Park and well served by transit.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Briana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was sad to not be given the upgrade without a price but the hotel aside was perfection and we will absolutely go back.
Stayed 4 nights in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service we received was world-class!
Stayed 5 nights in Apr 2024

10/10 Excellent

Caryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 2 nights in Apr 2024

10/10 Excellent

Caryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff!
Stayed 1 night in Apr 2024