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The Park City Grand Plaza Kensington

4.0 star property
4-star hotel near Kensington High Street, connected to the convention center

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Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Exterior
Plaza Executive Double
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    ‪2 min walk‬
  • Kensington Gardens
    ‪11 min walk‬
  • Imperial College London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Park International Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.1 out of 5, Very good, (2045)
The price is CA $264
per night
CA $317 total
includes taxes & fees
21 Feb - 22 Feb
Park International Hotel

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington High Street and Natural History Museum. Hyde Park and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Kensington Gardens - 11 min walk
  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

4-star hotel near Kensington High Street, connected to the convention center
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
  • 1 restaurant

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 50

Room amenities

Entertainment

  • 43-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all do lovely, the room was exactly what we needed and looked just like the photos, very clean and most importantly very safe and close to trains and buses
Stayed 6 nights in Oct 2024

10/10 Excellent

David, Charleston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a very pretty street convenient to the Underground and traveling from Heathrow. Easy walk to sights around Kensington.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have been happier with this hotel choice. Yes, the hotel could use some sprucing up. However, the location was wonderful. Walking distance to the tube, easy to grab a taxi or a bus. And, of course, what makes any service-oriented business special are the staff. The staff could not have been friendlier, more willing to help, and pleasant.
Stayed 7 nights in Oct 2024

10/10 Excellent

Arsine

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachna

Stayed 1 night in Oct 2024

8/10 Good

Khanh

Liked: Cleanliness, staff & service
This time we got a room with a king and a twin bed. The room is spacious, comfortable. They provide plenty of tea bags and cookies. Small fridge adequate to hold up snacks and fresh fruits. Generous clean towels and amenities provided. 7 min walk to Tube station Earl’s Court and walkable distance to the lively South Kensington and Gloucher Rd. The place seems a bit running down. A good upkeep would make it a perfect stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Liz

The staff was welcoming and so helpful with directions to places I wanted to visit. It was a short but sweet stay!
Stayed 3 nights in Oct 2024

8/10 Good

Kati

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Estrella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most of the tourist places, to train station and to restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was decent and reception staff were fine but for some reason the hotel tried to take funds before my arrival, which I wasn’t able to authorise with my bank, also I had t anticipated this as this was not part of the agreed booking through Expedia. When I arrived at the hotel they had cancelled my booking and Tina the reservations manager didn’t come out and speak to me directly but when the reception staff asked her about the reservations she said “the woman doesn’t have any money so I cancelled her booking” and she made other unpleasant remarks which is just unprofessional and frankly put the lady at reception in an uncomfortable position. I checked my Expedia messages and I had received a message that morning but I was at work so hadn’t seen the message. If she had telephoned I would have been able to have a conversation. I appreciate hotels may have admin procedures but to travel to London and arrive at the hotel and be treated disrespectfully sadly took the edge of enjoying the break.
Stayed 2 nights in Oct 2024

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with lots of space. Good location.
Stayed 4 nights in Oct 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a little off the beaten path.. so we used taxis for getting around, disappointed with the attitude when we arrived early from the desk clerk. Very noisy alarms went off 3 times (in the middle of the night) they just shrugged it off.... very strange - i would not stay here again, they said the restaurant opened at 7:30 a.m - it never opened... i would definitely NOT GO BACK
Stayed 2 nights in Oct 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was not very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Plaza
Very satisfied.It was everything we could wish for a one night stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Simeon Leandro

Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Oct 2024

10/10 Excellent

gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best house cleaning staff i ever seen the place is spotless i have stayed at 5 star hotels that staff was not as attentive
Stayed 4 nights in Oct 2024

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Underground
Convenient location, very comfortable
Stayed 6 nights in Oct 2024

6/10 Okay

Khanh

Liked: Cleanliness, staff & service
Checking in was rough due to hotel sold out and the reservation we made many months ago didn’t exist. After the first day, we were moved in a better room with elevator and cleaning services every day. Gym was minimal, the restaurant partner was mediocre. Location was good, close to tube station with popular lines. Internet was weak. Overall, good price, good location, good cleaning. Everything else was not impressive
Stayed 14 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The man at the desk when we arrived was not very friendly, it seemed like we were bothering him. The only nice thing he did for us was the first room we had the air conditioning would not work. The man at the desk did give us another room. The same man was at the desk for checkout, he again was very unfriendly. He did not ask how our stay was or even thank us for staying. The other people at the desk were very friendly.
Stayed 4 nights in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Not what we expected!
The room was spacious, but didn’t have a view so the window was frosted, so he room was semi disabled however the toilet was a nightmare to use as the basin was very close restricting access and the basin was far too low to use. The walk in shower wasn’t correctly drained and flowed all over the tiled floor creating a hazard and toilet seat did not fit . So the room did not meet expectations for us and I doubt it would be suitable for a disabled person.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Meh
room was supposed to be "family" with two beds, not pull out sofa. Room smelled like smoke.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and incredibly convenient hotel in South Kensington. Walking distance to the Tube, Kensington Gardens, the Museum of Natural History, Notting Hill, and Knightsbridge. The hotel is in a lovely and quiet street off Cromwell Road (which is busy), the staff is very helpful and accommodating, the hotel is simple and clean, and the rooms are spacious. An excellent experience
Stayed 2 nights in Oct 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024