The Park City Grand Plaza Kensington

4.0 star property
4-star hotel near Kensington High Street, connected to the convention center

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December 2024
January 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Front of property
Exterior
Exterior
Plaza Executive Double

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    2 min walk
  • Kensington Gardens
    11 min walk
  • Imperial College London
    11 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

Plaza Executive Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Triple

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

Family Suite

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington High Street and Natural History Museum. Hyde Park and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Imperial College London - 11 min walk - 1.0 km
  • Kensington High Street - 12 min walk - 1.0 km
  • Natural History Museum - 14 min walk - 1.2 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Hyde Park - 3 min drive - 2.1 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

4-star hotel near Kensington High Street, connected to the convention center
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
  • 1 restaurant

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 50

Room amenities

Entertainment

  • 43-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good lodging. My one complaint was the selection of TV channels available, very few, no real news. Jack was great help at the desk when we thought we had a credit card problem, he worked it out for us, and all staff was Excellent.
Stayed 6 nights in Sep 2024

10/10 Excellent

Leland Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, area. Very safe, convenient, but not in city center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay.
On the hottest day of the year it was wonderful to find our room had air conditioning and operating quietly. We were welcomed with kindness and friendliness. We didn’t use the restaurant as we were visiting family. Quiet room for London!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A LOVELY ROOM. FRIENDLY ATTENTIVE STAFF. CLEAN HOTEL. COVENIENT LOCATION.
Stayed 4 nights in Aug 2024

6/10 Okay

Martin, Hitchin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
This is a small hotel and alittle tired wot regard to the room decor and maintenance. Check in staff were friendly and room was tidy and clean. Alittle boring with the decor too. The location was nice for access to the famous Cromwell Rd. The view from our window was a wall and a tree, so again nothing special. If you want a cheaper hotel in this part of town which you only need for a bed and bathroom, then this is it. If you want more views and amenities, this is not it.
Stayed 2 nights in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very clean, spacious and friendly staff. Great location to walk around and close to shopping area. Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff made our stay very pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to some tourist areas
Nice and quiet. Relaxing.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not as good as it used to be. This was our third stay here. Room, hotel service as good as ever.
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
Elegant property situated in a neighborhood of stately buildings in a garden setting.
Stayed 2 nights in Jul 2024

6/10 Okay

Debra

Business traveller
Stayed 1 night in May 2024

2/10 Terrible

Logan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room quality shockingly bad for a supposed 4 star hotel. Radiator never stopped running and heating apartment making room unbearably hot and room unlivable. We checked out early and fled to another hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Paula Orsak

Travelled with partner
We turned in our luggage, came back at 11:30 waiting in the lobby for our room. We had gotten our luggage out, so the lady up front knew we were waiting for our room. After an hour my husband decided to go ask the male up front and our room had been ready but she didn’t tell us. -room was stifling hot 2nd morning- breakfast was not ready when they said, caused us to have to rush to eat before our tour. No coffee, only continental… again, cook to order not available. The room lamp doesn’t work The plug in the bathroom fits nothing… including the hairdryer. TV channels are horrible and the TV cuts out. Did not give us our wake up call on the morning of our flight Bathroom lingers sewer smell Would not stay here again. I really don’t understand how this is rated 4 stars. The rooms are VERY small, barely moving room and we got the executive room. Pictures do not represent the room, but except the bed comforter.
Stayed 4 nights in Jul 2024

8/10 Good

Malderine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The 1st room had a leak by the bathtub and toilet. I reported it and the manager quickly moved us to another room. Very professional and accommodating. Both rooms were nice and clean. I would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Great area.
Stayed 8 nights in Jul 2024

6/10 Okay

J.

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff was not very welcoming or friendly…. I felt like we were bothering them…the area was very nice, safe and quiet
Stayed 4 nights in Jul 2024

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Park City Grand Plaza Kensington
We stayed in the Park City Grand Plaza Kensington from Jul 14th to Jul 17th. Location was great, hotel condition was good, staff were friendly and the rooms were clean, except for slow drainage problem and a continuing stench from the sink which were not fixed until we left. Other than that, we were satisfied with every other aspect of the stay. Would have given 5 stars if those problems were addressed.
Stayed 3 nights in Jul 2024

8/10 Good

Xiomara

Travelled with family and small children
Step free access
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Stayed 3 nights in Jan 2024

8/10 Good

Robert

Stayed 3 nights in Jul 2024