See all properties

The Pelham London - Starhotels Collezione

5.0 star property
Family-friendly 5-star hotel near Natural History Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pelham London - Starhotels Collezione

The Mews Suite (Suite Temptation)
Lobby
Executive Room
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Natural History Museum
    3 min walk
  • Victoria and Albert Museum
    4 min walk
  • Science Museum
    5 min walk
  • London (LHR-Heathrow)
    35 min drive

Room options

View all photos for The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite (Suite Temptation)

King Suite (Suite Temptation)

King Suite (Suite Temptation)

  • 102 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
The Bailey's Hotel London Kensington
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1853)
The price is CA $716
per night
CA $859 total
includes taxes & fees
5 Dec - 6 Dec
The Bailey's Hotel London Kensington

About the area

London

London City Centre stay.At this London City Centre hotel, you'll be within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. Science Museum and Imperial College London are also within half a mile (1 km).

What's nearby

  • Natural History Museum - 3 min walk - 0.3 km
  • Victoria and Albert Museum - 4 min walk - 0.4 km
  • Imperial College London - 8 min walk - 0.7 km
  • Hyde Park - 11 min walk - 1.0 km
  • Royal Albert Hall - 12 min walk - 1.1 km

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Honest Burgers - ‬2 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪Gail's Bakery - ‬1 min walk
  • ‪Brother Marcus - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Family-friendly 5-star hotel near Natural History Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 24 for adults and GBP 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 36-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 815 reviews" "
Rating 8 - Good. 239 out of 815 reviews" "
Rating 6 - Okay. 54 out of 815 reviews" "
Rating 4 - Poor. 20 out of 815 reviews" "
Rating 2 - Terrible. 6 out of 815 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anujit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mews was an excellent suite for extra space, very nicely appointed. It is actually at the side of the hotel down a side alleyway and was surprisingly very quiet. our daughter loved the loft area with the second bed, but there are narrow stairs so not for those with mobility issues or very young kids. The staff were very nice and helpful. The stairs to the Mews suite are very narrow so it’s difficult with larger suitcases. Kudos to the staff member who carried our luggage up!! Breakfast was excellent! Upon our arrival some complimentary fruit and Chocolates awaited us which we demolished during our stay. The surrounding area is extremely convenient for food choices, restaurants and access to the Tube and various museums. We thoroughly enjoyed our stay at The Pelham.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dipali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Tashi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star
The location is ideal and near excellent restaurants. The hotel staff was extremely friendly and informative. The hotel restaurant and overall hotel was clean and the food was tasty and presentation was welcoming. I felt safe and would definitely stay again. Room gave the feeling of royalty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pelham is a little slice of London living in what was once a townhouse in South Kensington. It's so charming and beautifully designed by one of the hotel world's most talented eyes - Kit Kemp. If you're looking for a boutique hotel in one of London's best neighborhoods with walkable access to museums, restaurants, pubs, Hyde Park, the tube, then this is the spot.
Stayed 1 night in Aug 2024

8/10 Good

nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Catherine E.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with an attentive and welcoming staff. Lovely room, plush towels, turn down service, and very quiet despite being street side. Would absolutely recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to stay at the Pelham, but the water was out in our room. The friendly staff moved us to a sister location which was also beautiful and it was seamless for us. Although we were sad not to stay at the Pelham, the Franklin was gorgeous, and the staff was incredible!!! Justina and Mico were so helpful, friendly, and all staff was helpful and kind. Loved it!
Stayed 3 nights in Jul 2024

8/10 Good

Juan-Antonio, Manama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Martyn, Nottingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve marked everything as 5 star but only gave a 4 star review overall . Everything about the hotel is great , staff, location , the room itself was gorgeous. It lost a star because on departure I was met with an invoice for a staff tip! It was optional but still , ive never experienced this in a hotel before and it didn’t make for a nice feeling on departure - bit of a guilt trip! On top of what I’d already paid for the hotel (which was a lot) I think the management should remove this.
Stayed 1 night in Jun 2024

10/10 Excellent

ARA P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

BING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully Convenient
Service and property were amazing! Great location too!
Stayed 2 nights in Jun 2024

8/10 Good

Bangdao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general experience is good but when checked out I was asked for a service fee. Although it is discretionary and I said yes, it is not a good feeling. I suggest the hotel to change this.
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 1 night in Jun 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Elizabeth, Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quaint. Quintessentially English. Fantastic location, with a 3 min walk to the South Kensington station. Lovely and helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was charming. Character abounds! Staff was polite, helpful, and happy to assist in anything you need. Hotel was clean. Close to bus and underground station as well as walkable to many great restaurants and shopping.
Stayed 2 nights in May 2024

10/10 Excellent

Carolyn, Highlands Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little boutique hotel for a few days stay in London. The neighborhood felt safe and it was directly across the street from public transit so it was very easy to get around the city. There were many places to choose from for eating and drinking. I would recommend this hotel and would stay there again if I am ever in London again.
Stayed 3 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was just 10-15 minutes tube ride from central London. Room was spacious and staff were friendly and professional.
Stayed 7 nights in May 2024

10/10 Excellent

Philip

Stayed 1 night in May 2024

10/10 Excellent

Nicole, Littleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel in South Kensington!
Stayed 2 nights in Apr 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of revisiting this hotel for the second time and it has once again exceeded my expectations. From now on, this hotel will be our top choice whenever we visit London. One of the standout features of this hotel is the exceptional staff. They are incredibly helpful, attentive, and always go the extra mile to ensure guests have a comfortable and enjoyable stay. Their warm hospitality truly sets this hotel apart. During our recent stay, we encountered an unexpected hiccup when the travel cot we had rented from a separate company was delivered broken. The hotel staff immediately stepped in to assist, providing us with a replacement travel cot so that our little one could rest comfortably. Their quick and efficient response to our situation truly saved the day and made our stay stress-free. The rooms at the hotel are spacious, clean, and quiet, providing the perfect retreat after a long day of exploring the city. The attention to detail in maintaining cleanliness and comfort is evident throughout, making it easy to relax and unwind. Located in a super convenient area, this hotel offers easy access to all that London has to offer. Whether it's exploring the bustling city streets or enjoying a leisurely stroll in a nearby park, the hotel's location makes it a great base for any traveler. Overall, our experience at this hotel has been nothing short of excellent.
Stayed 6 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel staff were friendly enough but stains on wall, lift out of action, free sparkling wine never given despite requesting it twice. Not good enough
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Like a home away from home. So cozy, elegant & convenient.
Stayed 3 nights in Apr 2024