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The Soho Hotel, Firmdale Hotels

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for The Soho Hotel, Firmdale Hotels

Deluxe Room, Terrace
Lobby
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
4 Richmond Mews, Dean Street, London, England, W1D 3DH
  • Leicester Square
    ‪7 min walk‬
  • Piccadilly Circus
    ‪9 min walk‬
  • London Palladium Theatre
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Terrace

  • 290 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Soho)

  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 3 Bedrooms (Richmond)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Richmond)

  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Terrace

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Soho)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Soho)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Richmond)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Richmond)

  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite (Luxury)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Luxury)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Penthouse)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Penthouse)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Luxury)

Junior Suite, Accessible (Luxury)

Junior Suite, Accessible (Luxury)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Richmond)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Richmond)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom (Soho Residence)

Room, 1 Bedroom (Soho Residence)

Room, 1 Bedroom (Soho Residence)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

  • Sleeps 2
  • 1 King Bed

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About the area

London

City center stay.Within a 10-minute walk of this London City Centre hotel, you'll find Leicester Square and Piccadilly Circus. Covent Garden Market and The British Museum are also within half a mile (1 km).

What's nearby

  • Leicester Square - 7 min walk
  • Piccadilly Circus - 9 min walk
  • The British Museum - 12 min walk
  • Trafalgar Square - 12 min walk
  • Buckingham Palace - 6 min drive

Getting around

  • Tottenham Court Road Station - 7 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • London City Airport (LCY) - 50 min drive

Restaurants

  • ‪L'Eto Caffè - ‬3 min walk
  • ‪The Crown & Two Chairmen - ‬1 min walk
  • ‪Soho Theatre - ‬1 min walk
  • ‪Côte - ‬2 min walk
  • ‪Hobson's Fish & Chips - ‬1 min walk

About this property

The Soho Hotel, Firmdale Hotels

Family-friendly 5-star hotel near London Eye
The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury The Soho Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 775 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Soho Hotel, Firmdale Hotels offers 96 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 66 ft (GBP 60 per night)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 28 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cribs (infant beds) are available for GBP 66.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 per person
  • Nearby parking fee: GBP 60 per night (66 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

The Soho Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 660 out of 726 reviews
Rating 8 - Good. 54 out of 726 reviews
Rating 6 - Okay. 9 out of 726 reviews
Rating 4 - Poor. 2 out of 726 reviews
Rating 2 - Terrible. 1 out of 726 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHAMIEN, WELWYN

Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly-Ann

Stayed 4 nights in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Just brilliant. Staff were super friendly and helpful. Room was comfortable and quiet. Food and drink spot on.
Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great staff and fun atmosphere.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly and helpful staff in all service areas, large comfortable rooms and wonderfully located in Soho. Easy walking to many areas.
Stayed 1 night in Sep 2024

10/10 Excellent

maryann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous and the food is wonderful as well. I can’t say enough about the friendly hotel staff. Everyone made me feel so welcome and very helpful with my many questions. It’s impossible to find fault with one single thing. Excellent experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Oğuzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soho was a fantastic area. We either walked where we wanted to go or took a short tube ride (the Elizabeth Line is the way to go; avoid the Central Line, especially on a hot summer day). The hotel was great; great food, the staff was perfect, and our terrace room was the ideal place to eat dinner in the morning. I don't think I'll ever stay anywhere else in London again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kammellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Unparalleled Service and Warmth at the Soho Hotel
The Soho Hotel exceeded all of my expectations. The staff's dedication to exceptional service truly made my stay unforgettable. Greg, the concierge, along with his entire team, went above and beyond to ensure my comfort and satisfaction. Their attention to detail and genuine care for guests set this hotel apart. From the moment I arrived, I was treated with warmth and professionalism. The team was always ready with helpful suggestions, quick to assist with any requests, and consistently went the extra mile. The level of service provided was unparalleled, making every aspect of my stay enjoyable. The atmosphere at the Soho Hotel is welcoming and luxurious, and the impeccable service made it feel like a home away from home. I am already looking forward to my next visit and highly recommend this hotel to anyone seeking a top-notch experience. The staff truly made my stay remarkable, and I can't wait to return.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good but not as good as at our Hamyard and Haymarket stays. Maybe too many summer tourists.
Stayed 2 nights in Jun 2024

10/10 Excellent

janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, centrally located
Stayed 5 nights in Jul 2024

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel and Experience!
Our stay at the SoHo Hotel was beyond incredible. To begin with: the location. You’re right in the heart of London, with Leicester Square nearby. Restaurants, shopping, everything you need. The hotel itself is to die for. We were upgraded at no cost to a Penthouse suite. The room was gorgeous and we even had a little deck! They brought warm cookies and milk for my daughters in the evening. The room itself was HUGE and immaculate. My younger daughter LOVED the record player (which she had never seen before) and we listened to the Beatles, Hendrix and the Carpenters. The staff and the concierge were beyond wonderful. My only regret was that we didn’t stay longer. A+ 11/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location although surprising that a hotel of this quality doesn’t provide coffee machines unless requested and at an additional charge of £10!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, Wonderful Location
From arrival, service was top notch. The room was beautifully decorated and well appointed. It was spacious with comfortable bedding. A very large room. The restaurant bar made wonderful cocktails. This coupled with its location is a must stay every time I visit London.
Stayed 2 nights in May 2024

10/10 Excellent

Ronnen

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant boutique hotel in Soho. Great staff and service.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024