The Victoria

4.0 star property
4-star inn near Royal Botanic Gardens, Kew

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Victoria

Double Room
Front of property
Lounge
Breakfast, lunch, dinner served; British cuisine
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT
  • Richmond Park
    5 min walk
  • Black Salt
    5 min walk
  • Mortlake Station
    16 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

Double Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

London

Mortlake stay.Your stay at this Mortlake inn places you within 2 miles (3 km) of Thames River and Royal Botanic Gardens, Kew. Natural History Museum and Kensington High Street are also within 6 miles (10 km).

What's nearby

  • Richmond Park - 5 min walk
  • Royal Botanic Gardens, Kew - 4 min drive
  • Twickenham Stadium - 8 min drive
  • Westfield London Shopping Centre - 12 min drive
  • Stamford Bridge Stadium - 12 min drive

Getting around

  • Kew Gardens Underground Station - 5 min drive
  • Mortlake Station - 16 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Robin - ‬14 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪Pig & Whistle - ‬12 min walk
  • ‪The Plough - ‬6 min walk

About this property

The Victoria

4-star inn near Royal Botanic Gardens, Kew
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 4-star London inn is smoke free.

  • 7 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1888
  • Deli
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Victoria offers 7 accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London inn provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Czech, English, French, Polish, Romanian

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Free offsite parking within 66 ft
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

The Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 234 reviews" "
Rating 8 - Good. 73 out of 234 reviews" "
Rating 6 - Okay. 16 out of 234 reviews" "
Rating 4 - Poor. 5 out of 234 reviews" "
Rating 2 - Terrible. 3 out of 234 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Fantastic. will be back.
Stayed 3 nights in Sep 2024

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 3rd stay at the Victoria. My room was good and the bed was comfortable. On this visit I did have time to stay for breakfast both mornings which was good. I enjoyed the evening meal in the pub area too. Having now determined which buses go where locally it was very convenient from Richmond station either by bus or walking. I enjoyed a walk in the evening into Richmond Park and did see some deer. Thank you to all the staff at the Victoria who were always very helpful and considerate. I look forward to my 4th visit
Stayed 2 nights in Sep 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, nice breakfast but not served on a Monday or Tuesday. Clean bedroom, comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Miranda

Liked: Staff & service, room comfort
Hidden gem
The Victoria is a hidden gem! It was a convenient stay for attending Wimbledon. The transport link was excellent. Lots of street parking available. The hotel room was a bit small but comfortable and stylish. Although the main light fitting didn't work the staff were on hand to do what they could to make us feel comfortable. We even had a complimentary hot breakfast, which was delicious! Definitely would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Little Gem
Always friendly and accommodating management and staff, great quiet location and clean well furnished rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Liked: Staff & service, property conditions & facilities
The appearance is charming, very English and cottagey. We asked for a ground floor room. W
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stop - a real gem. Couldn't recommend highly enough to do it justice. Terrific value and a lovely spot to stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific rooms, lovely pub, great food. Really peaceful and immaculate. Just ideal. thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Victoria, the room was clean and bed comfortable. The continental breakfast was an added bonus. We ate in the pub on Saturday night and were impressed with the food, tasty and very good value. The shower was unfortunately lacking power. We will definitely stay there again if we are down in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved my stay here!
Stayed 1 night in Aug 2024

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel, good size rooms and nice garden area. Staff were lovely
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Disappointing stay
The hotel details stated 'limited' on-site car parking. There was none but we did find on street parking. Details also stated that breakfast, lunch and dinner were available in the conservatory however, they omitted the information that the hotel is closed on Mondays and Tuesdays so no food, drink or staff were available. The room was small with limited storage but it was very clean - I wouldn't describe the accommodation as 'luxury', but was more functional. We ate in the restaurant one night and the meal was excellent as was the service. Good accessibility to public transport. We probably wouldn't stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
The Victoria is a hidden gem!!
Stayed 1 night in Jul 2024

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff excellent. Rooms clean and good would definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

P Z

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilling stay would 100% recommend
Room is very nice and cosy, great location. Lovely staff and free off road parking Food was really good too!
Stayed 2 nights in Jul 2024

6/10 Okay

Jayne

Travelled with group
Victoria review
Room was very clean shower ran out of hot water on one occasion and was unable to shower the day we left as it was cold water only . Staff very friendly on website says pub was open on aTuesday we were hoping to eat there the eve of arrival. It was closed on a Monday and Tuesday. Overall stay was ok but facilities not that brilliant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip, Carine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and rooms/facilities exceeded expectations
Stayed 5 nights in Jul 2024