Thistle London Heathrow Terminal 5

3.5 star property
3.5-star hotel in Heathrow Villages

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Terrace/patio
Lobby lounge
Lobby lounge
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 9 miles (15 km) of Windsor Castle and Twickenham Stadium. Also within 9 miles (15 km) are Pinewood Studios and Thorpe Park.

What's nearby

  • Windsor Castle - 11 min drive - 10.7 km
  • Pinewood Studios - 12 min drive - 12.4 km
  • LEGOLAND® Windsor - 13 min drive - 16.2 km
  • Thorpe Park - 14 min drive - 12.4 km
  • Twickenham Stadium - 16 min drive - 12.2 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬8 min drive
  • ‪Gordon Ramsay Plane Food - ‬7 min drive
  • ‪BA Galleries Club Lounge North - ‬8 min drive
  • ‪Pret a Manger - ‬8 min drive
  • ‪Wagamama - ‬8 min drive

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 1 floor
  • 266 guestrooms or units
  • Meeting rooms
  • 5490 sq ft of conference space
  • 510 sq m of conference space
  • Built in 1968
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 38-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 904 out of 2421 reviews
Rating 8 - Good. 875 out of 2421 reviews
Rating 6 - Okay. 364 out of 2421 reviews
Rating 4 - Poor. 143 out of 2421 reviews
Rating 2 - Terrible. 135 out of 2421 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed. Great big, deep bathtub!
Stayed 1 night in Mar 2025

8/10 Good

Robert, Highlands Ranch

Stayed 1 night in Feb 2025

6/10 Okay

George

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with family and small children
Kind and considerate staff
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Disliked: Staff & service, amenities
Convenience to Heathrow.
Stayed 1 night in Dec 2024

4/10 Poor

Ross

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay to catch an flight from Heathrow the following day. Reception was friendly and when I checked out they told me about a direct pod that takes them from their hotel to the airport in 5 min. This was perfect since I didn’t want to walk to a bus station alone at 6 in the morning
Stayed 1 night in Dec 2024

8/10 Good

Miranda

Stayed 1 night in Dec 2024

10/10 Excellent

You

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great right close to Terminal 5
Stayed 1 night in Dec 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable airport stay
As usual, this was a good, reliable stay. Rooms we had were clean and comfortable enough for an overnight stay before an early flight. We ate in the newly renovated bar and restaurant watching the planes take off. Food was good.
Stayed 1 night in Dec 2024

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Getting to the hotel from the terminal was a little confusing at first until I went online and followed the directions on the Hotel's website. I was surprised that a hotel full of people travelling was only accepting card payments and no cash (which is all I had), so as a result I was not able to order dinner or properly pay for the Pod from the airport to the hotel. I ended up having to leave the premises and walking past the Premier Inn to the McDonalds to go get dinner. The room was small and the safe provided in the room did not lock. The toilet could have been cleaned a little better, but overall the accommodation was perfectly average. Clean, neat, ordered and the staff were helpful and easy to talk to. The breakfast (which was included in my booking) was also very good and reflected the establishment well.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

martine

Stayed 1 night in Dec 2024

6/10 Okay

Troy

Stayed 1 night in Oct 2024

8/10 Good

Bethanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mechelle

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean but small but was enough for 1 night. There are no lifts in the property at all, the restaurant is on the 1st floor and was a bit of a walk, up and down stairs from our room. The POD service to and from terminal was great, highly recommend, this journey was around 4 mins.
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to. Welcoming reception with easy check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Close to T5. Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Karabo Kago M

Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main highlight of this hotel for me was the pod transportation to terminal 5 LHR airport. The hotel has everything you need with a great bar/restaurant in the hotel.
Stayed 1 night in Dec 2024