Sofitel Haikou

5.0 star property
5-star luxury hotel near Haikou Arcade Street, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Haikou

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, sun loungers
2 bars/lounges, lobby lounge
PREMIUM LUXURY ROOM, One King-Size Bed, City View
Lunch and dinner served, international cuisine
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View | Living area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100
  • People's Park
    5 min drive
  • Haikou Century Bridge
    5 min drive
  • Haikou Arcade Street
    6 min drive
  • Haikou (HAK-Meilan Intl.)
    33 min drive

Room options

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 Queen Bed, Ocean View

  • Sleeps 3
  • 1 Queen Bed

Luxury Room, 2 Single Beds, Bay View

  • Sleeps 3
  • 2 Twin Beds

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

  • 67 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Room King Ocean View

  • 45 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Single Beds, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Haikou

Seaside stay .A stay at this Longhua hotel places you within 6 miles (10 km) of Haikou Arcade Street and 9 miles (15 km) of Hainan International Convention and Exhibition Center.

What's nearby

  • People's Park - 5 min drive - 4.8 km
  • Haikou Arcade Street - 6 min drive - 4.8 km
  • Haikou Clock Tower - 6 min drive - 5.8 km
  • Hainan University - 8 min drive - 8.0 km
  • Holiday Beach - 16 min drive - 10.2 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • ‪必胜客 - ‬8 min walk
  • ‪瑞华海鲜酒楼 - ‬7 min walk
  • ‪蜂唱ktv - ‬9 min walk
  • ‪观邸酒吧 - ‬2 min walk
  • ‪酷客 - ‬8 min walk

About this property

Sofitel Haikou

5-star luxury hotel near Haikou Arcade Street, connected to a shopping center
Sofitel Haikou offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. Event space at this hotel measures 2583 square feet (240 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury Sofitel Haikou.

This 5-star Haikou hotel is smoke free.

  • 209 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Dining venue
Sofitel Haikou offers 209 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168-168 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Sofitel Haikou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

SIANG MING

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, very nice!
Stayed 1 night in Jan 2023

10/10 Excellent

Tarik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

meng deng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Sai Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mei Lei

Stayed 3 nights in Jun 2023

10/10 Excellent

Melody

Stayed 2 nights in Feb 2023

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and convenient
Stayed 1 night in Feb 2023

10/10 Excellent

JIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全新的豪华酒店
全新的酒店,升级到尊尚客房,所有的一切都很好,海口首选
Stayed 1 night in Jan 2022

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

andre

Stayed 1 night in May 2021