Welcome to the 1980s! When I arrived to check in, the woman said I have to fill out a piece of paper with the same information that I already registered on my Expedia profile. And it's the same information that's already printed on my driver license she was holding. I told her that her hotel already has all of this information, so why should I waste time writing it on a piece of paper? She just said that everyone has to do it. If it weren't so late at night, I would have walked out right then.
Does Expedia's software not work in Kilgore, like it works everywhere else in the country? If not, when did it become MY job to fill out little pieces of paper that I don't want? She can fill it out later, after I've gone to bed. That's like handing you a mop and bucket and telling guests that they're supposed to mop the floor of their room.
Also, the lobby was always locked, day and night. They have dispensers for coffee and hot water and tea in the lobby; you're just not allowed to access them.
There are better hotels out there. Avoid this one.