I've stayed at this property several times now, and I have always highly recommended it. After this last visit, my high opinion was slightly dampened. I arrived early so I thought I would check to see if my room was ready, and if it was, check in. The desk clerk let me know that since it was early in the day, IF the room was ready it was corporate policy to charge am additional $50 - to check into a room that was going to sit empty until check in time anyway. I was pretty surprised to hear this since it wasn't an issue on previous visits, and this is standard practice for every hotel everywhere. Not sure I can say this Best Western is putting the hospitality in to the hospitality industry with this kind of nickel and dime outlook, and will absolutely affect my decision on whether or not to stay at Best Westerns on future travel.